Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Sawgrass provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
217 reviews
5 stars
134
4 stars
23
3 stars
13
2 stars
9
1 star
38
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the kindness and attentiveness of the staff, highlighting their caring nature towards pets.
Service Quality
While some reviews noted excellent service and care for pets, others expressed frustration with long wait times and poor communication, particularly from front desk staff.
Pricing Concerns
Several customers felt that the pricing was high and criticized the push for wellness plans, suggesting a lack of transparency in costs.
Appointment Issues
Customers reported confusion regarding appointment scheduling, with some experiencing issues related to drop-off appointments and lack of timely communication.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing deep gratitude for the care provided, while others reported negative experiences leading to a decision to leave the practice.
- NCNano COct 28, 20253.0Could of saved me 100$ plus telling me about the wellness plan on my first day with them.but the doctor refused to mention it. They don't care about your pet or you they just work there. Everytime i walk in it's 300$ or more . Starting to leave a bad taste In my mouth!
- SWSusan WorthingtonOct 15, 20255.0Always very nice
- NHNicolás HernándezOct 10, 20253.0I made an appointment online 3 days ago. Today, I received a phone call from Banfield informing me that my appointment can only be a drop-off, because they don't do morning appointments at this location. I got an email from Banfield the day I made my appointment with a confirmation. Now, 3 days later, I got this phone call where they explained to me that what I did was a "request", not an appointment. Of course, I made an appointment and even got a confirmation email. If you go to the website right now, you can still see the available times to make appointments they won't take. I was also informed, in this phone call, that each hospital has its own way to take appointments, but there's absolutely nowhere on the website where this information is displayed. And it took them 3 days to let me know this important information. So please remove this useless option from your website, as it is a disrespect to people's time and emergencies. Thank you.
- ISiris santiagoSep 28, 20255.0EXCELLENT SERVICE
- KBKristi BrizuelaSep 15, 20255.0Kind and sweet staff. Very attentive and clear communication.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital - Sawgrass?
We are open Monday through Friday from 7:00 AM to 6:00 PM, Saturdays from 7:00 AM to 5:00 PM, and Sundays from 9:00 AM to 5:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, we do not offer emergency care, but during hospital hours you can call us for urgent care advice or referrals. Outside hospital hours, please contact a local emergency hospital.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat™ available on the Banfield app.
What preventive health care services are offered at Banfield Pet Hospital?
We offer preventive care services such as vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is included in an Optimum Wellness Plan?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early screening diagnostics, nutritional and dental consultations. These plans automatically renew annually unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule appointments online via our website or using the Banfield app. We offer in-room, drop-off, and virtual visit options depending on your needs.
Are appointments required to visit Banfield Pet Hospital?
Yes, appointments are required to ensure quality and attentive care for your pet during your visit.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital in Plantation?
Nearby you can visit PetSmart for pet supplies and grooming, The Fresh Market for groceries, or enjoy a meal at Papa John's Pizza and Denny's.
Is there convenient pet care nearby Banfield Pet Hospital?
Yes, PetSmart, located near us, offers pet grooming and supplies which you can visit along with your Banfield appointment to complete your pet's care.
Are there recreational or relaxation spots near Banfield Pet Hospital where I can unwind while waiting?
Yes, you can visit Massage Envy Spa Plantation for massage and skincare services or Volunteer Park for outdoor activities near our hospital.