Banfield Pet Hospital

Reviews

• MD

  Matias D

  Apr 22, 2026
  1.0
  Dr. D and the rest of the staff are completely unprofessional, i was told a bunch of prices for a procedure for my cat and ended up paying a ridiculous amount later beacuse their "system was down". How can you have the decency of calling me asking for payment when all Dr. D did was shake her head confused every time she stepped into the room. Had no idea what she was doing. No apologies offered, no discounts, just a "pay or receive a call from collections. Have you no shame? Avoid this place at all costs.
• SV

  steve vega

  Mar 19, 2026
  5.0
  My experience with Banfield plantation was great! From the start with Kali up front, to the nurses and doctors in the back it was a great experienced. I feel safe bringing my pet here and trust the entire staff.
• RH

  Rachel Hollander

  Jan 7, 2026
  1.0
  Rude front desk staff, EXTREMELY rude. Does not care about their patient care what so ever. I think your staff needs proper training all around from your other reviews as well!
• JT

  Jeffrey Tronsen

  Jan 5, 2026
  5.0
  Great
• JB

  Javonne Brown

  Dec 22, 2025
  1.0
  STOP🛑Stay away from Dr. D she has made the experience of losing my Dog the worst that I’ve ever experienced. I went in to euthanize my dog of 10 years because she had a tumor that she was eating at and it was getting really big and we felt that it may be time and wanted to see about it. Upon arriving to the vet we were placed in the room. I was under the assumption that she would take my dog in the back and try to take a look at her. Let me know if there was anything that they could possibly do to where I could spend more time with her and as far as pain relief, but Dr D and her assistant came in with the medications and ready to put her down so in doing so I felt that the whole procedure was rushed. They were basically choking my dog to get the catheter in. My dog was crying because Dr D kept trying to put the catheter in and out, trying to find the vein instead of trying to take her time, so her assistant had to do it for her and without warning she begins to administer the medication to my dog which is 75lbs and she administered it so fast that my dog just collapsed in my lap, instead of kind of sinking into my arms like falling asleep my dog just collapsed because she was pushing the medication so fast, just to find out her shift was ending and she wanted to leave. I was told I could have more time with my dog before they came in to do the procedure, but I had about 10 minutes. I just had my Yorkie Euthanized last month NOT by DR D it was a man Dr very respectful and courteous of my situation he asked us to press a button on the wall when I was ready for him to come in. Dr. D she came in with her assistant and kind of told us it was time because she was in a rush to go home. I highly advise anyone who may want to have a decent experience of saying good bye to your fur baby stay away from Dr. D and I hope that it was worth it wherever you had to go. I hope it was worth it Dr D because you left my daughter and my family with a very traumatizing experience. 😡👎

Frequently Asked Questions About Banfield Pet Hospital