Banfield Pet Hospital® - Pensacola provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
This is the best vet I have been to. Everyone is so nice and caring. Took great care of my dogs and cats.
LL
LadyFrancelis
Mar 26, 2026
5.0
I love how they take care of my baby since day 1🥰. The staff are very friendly
Thank you
MR
Mike Ridsdale
Mar 25, 2026
5.0
If you have a pet, I highly recommend them. The wellness program helps immensely.
SS
Stanley Stanley
Mar 20, 2026
1.0
Have taken 4 dogs to this clinic for a couple of years now. Called two days ago to let them know that the critical heart med our 14 year old Chi is on was running out (partly bc they called the order in incorrectly- advised to halve the circle pill that’s smaller than peppercorn and not scored- therefore it crushes after so called halving). Anyhow, wasn’t given a return call. Had to call back again- then was rudely communicated with and hung up on when I politely, patiently and kindly asked the receptionist to ask the vet if we can just get enough refill to get us by until Dog could he squeezed in and seen. The answer wasnt just “no” instead the gal who refused to give us her name, hung up. Twice! Would love to ask corporate to review the calls. It all my years have never encountered such a rude person. Lacked empathy or even basic customer service skills.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 19, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: