Customers frequently reported poor communication regarding appointment scheduling, follow-ups, and lab results, leading to frustration and dissatisfaction.
Staff Competence
While some reviews praised the kindness and professionalism of the staff, others highlighted serious concerns about misdiagnoses and inadequate care.
Service Wait Times
Many customers expressed dissatisfaction with long wait times and disorganization during their visits, impacting their overall experience.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences, praising the compassionate care and thoroughness of certain veterinarians and staff.
Pricing Concerns
Some customers felt that the pricing was not transparent and expressed concerns about being overcharged for services.
NJ
Natou Jean
Jul 22, 2020
5.0
Wonderful location, definitely coming back
LB
Lauren Brown
Jul 9, 2020
5.0
Staff at this location were very accommodating for the last minute surgery my dog needed.
They were very kind and super sweet with my dog and I. Jaclyn kept me updated on her before and after surgery.
You won’t be disappointed with your pet here! :)
AC
arianna carlos
Apr 30, 2020
5.0
Really good experience! They took great care of our kitten and were very happy to answer any questions we had as a new pet owner. Marinez was very helpful, along with Vivian and Dr. Duque. Definitely coming back!
FM
Frankie Marie
Mar 9, 2020
5.0
Over all very happy with the staff and the quick attention my pet received.
Frequently Asked Questions About Vetco Total Care Animal Hospital
Where is Vetco Total Care Animal Hospital located?
Vetco Total Care Animal Hospital is located at 15895 Pines Blvd, Pembroke Pines, FL 33027, US.
What services does Vetco Total Care Animal Hospital provide?
They offer comprehensive pet care services including wellness exams, vaccinations, dental care, surgery, and more.
What are the operating hours of Vetco Total Care Animal Hospital?
Currently, Vetco Total Care Animal Hospital is closed and will reopen on January 1, 2026.
How can I book an appointment at Vetco Total Care Animal Hospital?
You can schedule an appointment online via their booking page at Petco's website or through the Petco app.
What is the main phone number for Vetco Total Care Animal Hospital?
The main phone number is +1 754-484-1656.
Is there a Petco store near Vetco Total Care Animal Hospital?
Yes, there is a Petco store near the hospital where you can shop for pet supplies and grooming services.
What nearby gyms are available around Vetco Total Care Animal Hospital?
Nearby gyms include Premier Martial Arts, Fit4Lyfe, Yoga Joint Pembroke Pines, and Body 20, great for fitness enthusiasts in the area.
Are there any good restaurants near Vetco Total Care Animal Hospital?
Yes, you can visit restaurants such as Las Vegas Cuban Cuisine, El Balcon de las Americas, Happy Fish Sushi Pines, Mantra Indian Cuisine, and Vicky Bakery nearby.
Where can I find beauty and spa services near Vetco Total Care Animal Hospital?
Nearby beauty and spa options include Melanie At Boheme Beauty Salon, The iBrow Spa, By Stef - IBE Extension Certified, Nails By Lacy, Legends BarberShop, and Mawkish Spa.
Can I use public transit or nearby landmarks to locate Vetco Total Care Animal Hospital?
While no specific transit stations are listed, landmarks like Petco store and Westfork Plaza shopping center nearby can help you find the hospital on 15895 Pines Blvd.