Petco

4.3
1038 reviews

About

Pet StorePet supply store
Visit your Pembroke Pines Pet Store located at 15895 Pines Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
15895 Pines Blvd, Pembroke Pines, FL
33027, United States

Hours

Reviews

4.3
1,018 reviews
5 stars
656
4 stars
191
3 stars
60
2 stars
32
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being helpful and friendly, others are criticized for rudeness and lack of assistance.

Grooming Services

Grooming services received significant negative feedback, with multiple customers reporting poor experiences and dissatisfaction with the treatment of their pets.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing positively to the shopping experience.

Product Availability

Customers appreciate the variety of products available, although some noted issues with stock levels and specific items being unavailable.

Staff Knowledge

Certain employees, particularly in specialized departments like fish and grooming, received high praise for their knowledge and helpfulness.
  • MP
    Monica Petrescu
    Nov 16, 2025
    5.0
    Todays experience was one of my most pleasant surprises, the service was excellent,people so friendly and careful with my dog, an old lady who also has some special needs, a big thank you especially to Arturo for his patience
  • JR
    Jaylen Ruiz
    Nov 5, 2025
    2.0
    For the groomers, when making the appointment they weren't clear on what set of vaccines were required. Had to come the day of the appointment to find out.
  • AC
    Annmarie Cardona
    Oct 28, 2025
    5.0
    Great selection and pricing. The staff were helpful and friendly. The store was very clean and well organized.
  • BF
    Beatriz Fernandez
    Oct 25, 2025
    1.0
    The have no experience working with dogs. Training and Grooming not recommended. Use that place just to buy items. Store nice and clean.
  • GM
    gina p munoz
    Oct 15, 2025
    1.0
    I went to Petco after seeing an online promotion for 20% off everything, including in-store purchases. When I got there, the store was almost empty, but the employees told me the promotion didn’t apply. I politely asked if they could check online or help me place the order so I could still get the discount, but they refused and said, “No, you have to do it yourself online.” They didn’t even try to help or verify the promotion. It was rude, unhelpful, and a complete waste of time. I ended up ordering everything online by myself. Honestly, it’s better to shop online you’ll get the discounts, avoid rude service, and save yourself the frustration. I hope Petco improves their in-store service in the future.

Frequently Asked Questions About Petco

Does the Petco Pembroke Pines location have a vet hospital?

Yes, Petco Pembroke Pines has a full-service vet hospital.

Does Petco Pembroke Pines offer vaccinations?

Yes, Petco Pembroke Pines provides vaccinations.