Brand Certified
Banfield Pet Hospital
4.3(203 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
18201 Pines Blvd, Pembroke Pines, FL
33029, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(954) 885-0425
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Pembroke Pines West provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.3
203 reviews
5 stars
151
4 stars
15
3 stars
5
2 stars
7
1 star
25
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their compassion and empathy, especially during difficult situations involving pet health.
Professionalism
While some reviews highlighted excellent professionalism from certain staff members, others reported rude and unprofessional behavior from front desk personnel.
Service Delays
Numerous customers expressed frustration with long wait times and delays in service, particularly during appointments.
Mixed Experiences
Overall, experiences varied significantly, with some customers expressing deep satisfaction while others reported serious concerns regarding care and communication.
- KSK SFeb 23, 20265.0Amazing office! The front desk, nurses and Dr. Styles were so empathetic , helpful, patient and supportive during my cat Lucy’s passing. Thank you thank you thank you so much everyone ❤️
- YPYanalyn PrietoFeb 7, 20265.0Always a pleasant experience at this location
- DGDeborah GalutenFeb 7, 20265.0Love Dr Styles. Caring and very knowledgeable.
- YRYvan Salazar RikerosDec 7, 20255.0I want to express my deepest gratitude to the entire team at Banfield. We arrived close to closing time, desperate and heartbroken, seeking help for our dog who was suffering and needed to be put to rest. Despite the hour, every single person treated us with compassion, patience, and genuine humanity. From the front desk to the doctor, the level of care, communication, and empathy was exceptional. They explained everything clearly, supported us through every step, and treated our dog with the utmost dignity and love during his final moments. In one of the most painful situations a pet owner can face, they provided peace, respect, and comfort. We are forever grateful for the kindness and professionalism they showed us. Five stars is not enough. Thank you for being there when we needed it the most. ⭐️ 5
- JVJacky VenegasDec 4, 20255.0I’ve had an excellent experience at Banfield Pembroke Pines. The entire care team is consistently professional, knowledgeable, and incredibly kind. They always take the time to explain everything clearly and make sure my pets feel comfortable and well cared for. I truly appreciate their dedication, attention to detail, and the compassion they show during every visit. Thank you to the whole team for the outstanding service — you make pet care stress-free and reassuring! Highly recommend.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
Hours and services may vary due to COVID-19.
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Pembroke Pines West?
Banfield Pet Hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services, but they offer urgent care advice during hospital hours and can refer you to specialty providers or emergency hospitals if needed.
Can I schedule an appointment online for my pet's visit?
Yes, you can schedule an appointment online through Banfield's website or mobile app.
What preventive care services does Banfield Pet Hospital provide?
They offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans include annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutritional consultations, and dental care with the option for discounted treatments.
Does Banfield Pet Hospital provide online veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support from veterinarians via Vet Chat™ on the Banfield app.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required for visits to Banfield Pet Hospital.
Are there any accessible facilities at Banfield Pet Hospital?
Yes, Banfield Pet Hospital has restrooms that are wheelchair accessible and welcomes LGBTQ clients.
What are some nearby places I can visit before or after my appointment at Banfield?
Nearby you can visit Playtopia playground for entertainment, Starbucks for coffee, or get a workout at F45 Training gym.
Where can I find emergency care near Banfield Pet Hospital?
CareSpot Urgent Care is nearby and can provide emergency medical services if Banfield is closed or for urgent medical needs.
Brand Certified Facts from Banfield Pet Hospital
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