Banfield Pet Hospital® - Pembroke Pines West provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Very bad customer service. Specially Claudia she does not seem to like working here. Always with a bad attitude!
NN
Nailah
Mar 7, 2026
1.0
Too many issues with service, physicians forgot to give shots on visits, unauthorized additions to my plan, and conflicting info on treatments. Do not opt in for the pet plans especially for new pets. Some staff were nice and friendly but unfortunately the quality of service and disorganization of the facility made my experience as a new pet owner absolute misery.
KS
K S
Feb 23, 2026
5.0
Amazing office! The front desk, nurses and Dr. Styles were so empathetic , helpful, patient and supportive during my cat Lucy’s passing. Thank you thank you thank you so much everyone ❤️
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
Hours and services may vary due to COVID-19.
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Pembroke Pines West?
Banfield Pet Hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services, but they offer urgent care advice during hospital hours and can refer you to specialty providers or emergency hospitals if needed.
Can I schedule an appointment online for my pet's visit?
Yes, you can schedule an appointment online through Banfield's website or mobile app.
What preventive care services does Banfield Pet Hospital provide?
They offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans include annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutritional consultations, and dental care with the option for discounted treatments.
Does Banfield Pet Hospital provide online veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support from veterinarians via Vet Chat™ on the Banfield app.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required for visits to Banfield Pet Hospital.
Are there any accessible facilities at Banfield Pet Hospital?
Yes, Banfield Pet Hospital has restrooms that are wheelchair accessible and welcomes LGBTQ clients.
What are some nearby places I can visit before or after my appointment at Banfield?
Nearby you can visit Playtopia playground for entertainment, Starbucks for coffee, or get a workout at F45 Training gym.
Where can I find emergency care near Banfield Pet Hospital?
CareSpot Urgent Care is nearby and can provide emergency medical services if Banfield is closed or for urgent medical needs.
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