Petco

4.4
806 reviews

About

Pet StorePet supply store
Visit your Palm Coast Pet Store located at 250 Palm Coast Pkwy Ne for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
250 Palm Coast Pkwy NE, Palm Coast, FL
32137, United States

Hours

Reviews

4.4
791 reviews
5 stars
547
4 stars
136
3 stars
50
2 stars
20
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about poor management and customer service experiences, particularly in the grooming department.

Grooming Issues

Several reviews highlighted dissatisfaction with grooming services, including mishandling of appointments and poor treatment of pets.

Product Availability

Customers frequently noted issues with stock availability, particularly for specific pet food brands and items.

Store Cleanliness

There were mixed reviews regarding store cleanliness, with some customers reporting unsanitary conditions in specific areas.

Pricing Concerns

Many customers expressed that prices were higher compared to competitors, particularly for grooming services.
  • MM
    M
    Nov 14, 2025
    5.0
    Petco is my favorite pet store in Palm Coast. The friendly helpful staff, and clean sanitary atmosphere, along with the wide product base keeps my family shopping here. Several stray cats adopted my husband and me, and we buy food, grooming tools, and pet friendly products from Petco. Petco has a wonderful supply of cat toys too. I bought a cat spa from an out of state location and wish I could buy several more as it's a hit with Sammy. Tank, Milo, and Oden all love their cat towers laced with various cat treats. Thank you for upholding the Petco tradition of supporting a thriving nation in the community. ๐Ÿ™๐Ÿ’ž๐Ÿ™Œ๐Ÿ˜€๐Ÿค—๐Ÿ‘๐Ÿ˜€
  • PG
    Patrick โ€œOG CFโ€ German
    Nov 6, 2025
    5.0
    My first choice in taking care of my dog. The Employees were professional and friendly.
  • MG
    Manuela Gutierrez
    Nov 5, 2025
    5.0
    Nicole is the absolute best. She took her time with Riggs. She made sure that he came out exactly how I asked. She was very sweet and patient with my pup. I am incredibly grateful for her!
  • MG
    Maria GonzalezBusto
    Oct 25, 2025
    1.0
    Very disappointed with this Petco I will not recommend to anyone I made appointment for nail trimming at 4pm When I did arrive at my appointment the woman (AMANDA) from grooming department said she was busy with some full service dog and I didnโ€™t have any appointment I was considered โ€œa walking โ€œ because I didnโ€™t ask for full service. And I have to wait 20 minutes to see if she can help me. I asked for the manager and he said โ€œshe is alone today and sheโ€™s very busy โ€œ I showed him all the text messages I had received in two days to confirm my appointment and he said I have not idea why they send me the text messages. Horrible customer service and horrible management If you donโ€™t ask for full services then you are not entitled to receive any services.
  • GL
    Guy lathrop
    Oct 22, 2025
    2.0
    For grooming...This review is only for this last trip for grooming yesterday the 21st..Chewy smells like he was washed with dish water and a damp dirty rag ..Im gonna have to give him a bath now because he smells worse than when I brought him in.Ever since Lexi left the care has slipped a little but this was blatant...he looks great but stinks to high heaven..I struggle getting out because of arthritis so it a real issue...

Frequently Asked Questions About Petco

Does the Petco Palm Coast location have a vet hospital?

No, Petco Palm Coast does not have a full-service vet hospital.

Does Petco Palm Coast offer vaccinations?

Yes, Petco Palm Coast provides vaccinations.