Banfield Pet Hospital® - Palm Coast provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Pros-
None
Cons-
Expensive, poor animal care, bad customer service, predatory "health plans", failed code inspection, dangerous conditions for the animals.
Go here only to put your animals down
NN
Nicole
Apr 4, 2026
1.0
Been calling to set up appointment knowing my cats prescription card is running out in 2 weeks, no one ever answers the phone, so I go there to try to get a day script card so I can get him food, and the girl in the front with black hair and glasses was just plain up nasty saying well im by the phone now, I said obviously I wouldnt be here right now if someone answered the phone, I say I need an appt and she tells me the price and I exploded bc they like to add more and refuse to see you then, if I could do negative stars I would!!! That lady needs to get fired for crappy customer service! I wouldnt trust her with my fur babies!
CF
Connie Franchi
Mar 2, 2026
1.0
NEVER go to this pretend pet care place. My dog weighs 25 lbs and they gave me hearworm meds for an 80lb dog. I told them about it and they said opps. Then I called to pick up my pet for a check up. And they told me she will be out of surgery soon. WHAT she was there for her annual shots not surgery. Then I had a dog which they operated on a small cancerous spot. And they took out the stitches to soon before it healed so my dog had to be rushed to emergency animal surgery to close it. Opps again I’m hoping no one subjects their pets to these butchers. If you try to cancel it good luck!
LC
Laura Caron
Jan 24, 2026
1.0
Don't EVER do drop off visits for your Pet's, they'll end up getting respiratory infections and fleas when you leave them for drop off appointments. Which then end up coating you hundreds in medication and your pets suffering. They used to be great and now they're terrible
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet health care services does Banfield Pet Hospital in Palm Coast offer?
Banfield Pet Hospital provides preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive examinations, microchipping, spay/neuter services, DNA testing, and end-of-life care.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, you can call during hospital hours for urgent care advice and referrals. For emergencies after hours, please contact your local emergency hospital.
What are the operating hours for Banfield Pet Hospital in Palm Coast?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Can I schedule appointments online for Banfield Pet Hospital?
Yes, appointments can be scheduled online through their website or by using the Banfield app available on both iOS and Android platforms.
What is an Optimum Wellness Plan offered by Banfield?
An Optimum Wellness Plan provides annual preventive care that includes exams, vaccines, early diagnostics, nutrition consultations, and dental care. The plan is not insurance but offers discounts on treatments and automatically renews annually unless paid in full at enrollment.
How can I get veterinary care online with Banfield?
Clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
Is Banfield Pet Hospital welcoming to all pet owners including the LGBTQ community?
Yes, Banfield Pet Hospital welcomes LGBTQ individuals and promotes an inclusive environment.
What nearby pet-related stores can I visit when coming to Banfield Pet Hospital?
Near Banfield Pet Hospital, you can visit PetSmart, which offers pet grooming and pet products, making it convenient to take care of your pet’s needs before or after your veterinary visit.
Are there nearby dining options around Banfield Pet Hospital in Palm Coast?
Yes, nearby dining options include Subway, Panda Express, Tropical Smoothie Cafe, Pizza Hut, and Dunkin'. These offer convenient places to grab a meal or snack before or after your visit.
What leisure and retail stores are close to Banfield Pet Hospital for a quick stop?
Close to Banfield Pet Hospital, you can visit retailers such as T.J. Maxx and Ross Dress for Less for clothing and accessories, Michaels Stores for arts and crafts, and Bath & Body Works and Ulta Beauty for beauty supplies and hair care.
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