Petco

4.3
1123 reviews

About

Pet StorePet supply storePetco
Visit your Orlando Pet Store located at 2410 East Colonial Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2410 E Colonial Dr, Orlando, FL
32803-5019, United States

Hours

Reviews

4.3
1,109 reviews
5 stars
740
4 stars
192
3 stars
70
2 stars
30
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Grooming Experience

While some customers had positive experiences with groomers, others reported issues with management and service quality in the grooming department.

Store Condition

Feedback indicated that the store is clean and well-organized, but some customers expressed concerns about the overall condition and need for remodeling.

Product Availability

Customers appreciated the variety of products available, although there were complaints about specific items being out of stock or not carried.

Management Issues

Several reviews mentioned negative experiences with a specific manager, indicating a need for improvement in management and customer interaction.
  • OW
    Olga Weisinger
    3 days ago
    5.0
    Always shop at this location. All employees are very nice and helpful. I also do online orders and pick up at this petco store and never once do I have any problems or issues
  • JW
    Jennifer Wheeler
    6 days ago
    5.0
    I don't even live by this store but Ive always had great experiences here. My 12 year cat stopped eating throwing up everyday. I met Dillion and he recommended Origen Dry cat food and a few other items as soon as i put it in the bowl she went right for it. I feel so thankful for his help as I didn't know what else to do and was considering putting her to sleep since vets couldn't give me any direction that worked to go in. I also discovered she didn't like chicken which is most of the dry cat food she likes the fish on. Thank you so much I appreciate all your help!
  • CM
    Carlos Munoz
    Jan 2, 2026
    5.0
    Google maps is great... Always finds the best route weather locally or with tolls... For me number #1 app for traveling...
  • CC
    cellypatty
    Dec 31, 2025
    5.0
    Emily is an amazing groomer! Definitely recommend her. Petco supplies is great & the staff are friendly and helpful.
  • OG
    Orlando Granada
    Dec 24, 2025
    5.0
    I bought a bearded dragon today, a gentleman with long beard who owned one helped me. He was very helpful and knowledgeable on bearded dragons and made the process easier. When I got home , the tank for the dragon was broken , I went back to store to return and Miguel who was off the clock did not hesitate to get me a new one and help bring the old one from my car. The fact that he was off the clock and took 5-10 minutes from his own time to help speaks volumes to his positive personality.

Frequently Asked Questions About Petco

Does the Petco Northeast Orlando location have a vet hospital?

No, Petco Northeast Orlando does not have a full-service vet hospital.

Does Petco Northeast Orlando offer vaccinations?

Yes, Petco Northeast Orlando provides vaccinations.