Petco

4.3
1107 reviews

About

Pet StorePet supply store
Visit your Orlando Pet Store located at 2410 East Colonial Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2410 E Colonial Dr, Orlando, FL
32803-5019, United States

Hours

Reviews

4.3
1,093 reviews
5 stars
724
4 stars
191
3 stars
70
2 stars
30
1 star
78

What are people saying?

AI-generated from recent customer reviews

Product Selection

Customers appreciate the wide variety of pet products available, including specific food brands and grooming supplies.

Customer Service

While many reviews highlight friendly and helpful staff, there are significant complaints about the manager's rudeness and poor customer service experiences.

Grooming Services

Grooming experiences are mixed; some customers praise the groomers, while others report negative interactions and dissatisfaction with the grooming process.

Store Cleanliness

The store is generally noted for being clean and well-organized, although some reviews mention issues with animal care and overall store condition.

Online Ordering Issues

Customers have reported problems with online orders, including delays and damaged products upon delivery.
  • JJ
    johnisha Jackson
    Nov 15, 2025
    5.0
    My two children wanted a guinea pig, and Miguel was amazing. He was very educational on how to care for the animals. We adopted two boys; The boys are having a good transition because of Miguel and the employees.
  • AN
    Arielle Nealy
    Nov 13, 2025
    5.0
    Ray is awesome! Amazing customer service and support from him as I tried to equip for fostering. Needed a good harness and crate— he knew exactly where to direct. Great experience and will definitely be back particularly because of the reps.
  • MF
    Melissa F
    Nov 9, 2025
    5.0
    Love this place, I go every two months, they’re great with your pet, shout out to my dogs groomer Emily we love her she’s amazing, and the bandanas they have for every season are just beautiful, you won’t regret it.
  • CW
    Christine Ware
    Nov 7, 2025
    5.0
    Friendly staff very helpful choose the right products for my picky dog!
  • SL
    Sandy Lanzet
    Nov 2, 2025
    5.0
    Ray, assist. Mgr. was great. He knows his stuff. He helped me pick out more community fish for my aquarium. I had a tech question regarding my water parameters and he referred me to Anthony, one of the best aquarium technicians I have come across in all the Petco stores I have visited. After testing the water sample I brought in, Anthony was able to make up a course of action. Anthony recommended removing some of the plants and changing 50% of the water. By the next day, I had terrific water samples thanks to him. I would recommend this store as your go to since Ray and his staff really know their business.

Frequently Asked Questions About Petco

Does the Petco Northeast Orlando location have a vet hospital?

No, Petco Northeast Orlando does not have a full-service vet hospital.

Does Petco Northeast Orlando offer vaccinations?

Yes, Petco Northeast Orlando provides vaccinations.