Petco

4.3
1432 reviews

About

Pet StorePet supply store
Visit your Orlando Pet Store located at 6751 Eagle Watch Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6751 Eagle Watch Dr, Orlando, FL
32822, United States

Hours

Reviews

4.4
1,420 reviews
5 stars
953
4 stars
247
3 stars
81
2 stars
44
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being rude and unprofessional.

Grooming Issues

Several customers reported dissatisfaction with grooming services, including poor handling of pets and unsatisfactory results.

Animal Care Concerns

There are serious concerns regarding the care of animals in the store, with reports of sick or neglected fish and inadequate veterinary services.

Appointment Management

Customers expressed frustration with appointment scheduling and management, citing long wait times and issues with confirmation.

Product Availability

Customers noted frequent stock issues, particularly with specific pet foods and supplies, leading to dissatisfaction.
  • JR
    Jorge Rodriguez
    Nov 10, 2025
    5.0
    I love that place, it has all need for my baby, and help or employees are great.
  • RR
    RoseARam
    Nov 6, 2025
    3.0
    Found it eas more dedicated towards grooming. Prices were way to high compared to other Petstore. Bought a product at $10 let's see if its good
  • MC
    Michelle Cook
    Nov 5, 2025
    5.0
    Friendly staff, helped me find the right food for my dog and have me tips on how to get him to eat
  • QD
    QueenBee “QueenBee” D
    Nov 3, 2025
    5.0
    This store is very nice and the stuff is super friendly.
  • PB
    Patrick Barrett
    Oct 14, 2025
    1.0
    This store is a joke and I wouldn’t think twice about receiving care for your fur baby here at this store. Recently my dog was scheduled for a routine check up at 530pm that I scheduled and confirmed the previous day. I arrived with my doggy 10 minutes early and was told they no longer have time that day to treat my dog. So they knew how to make the appointment but they didn’t know exactly how to hold the appointment. Thank god this was not an emergency because we would have been planning a funeral for my dog thanks to Petco. The assistant and the dr were very nasty and were acting as if they had better things to do than to proceed with the appointment t that they scheduled for me. It was the end of the day and they were just ready to go. Very disappointed and I will be looking for an another vet from now on. So sad. Update: they replied pretending like they were going to acknowledge this issue. They have not. Just generic ai email. Save the headache and stay away!

Frequently Asked Questions About Petco

Does the Petco Orlando location have a vet hospital?

Yes, Petco Orlando has a full-service vet hospital.

Does Petco Orlando offer vaccinations?

Yes, Petco Orlando provides vaccinations.