Petco

4.3
1657 reviews

About

Pet StorePet supply store
Visit your Orlando Pet Store located at 4616 Millenia Plaza Way for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4616 Millenia Plz Way, Orlando, FL
32839-2434, United States

Hours

Reviews

4.3
1,643 reviews
5 stars
1,060
4 stars
332
3 stars
113
2 stars
34
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of employees, others reported rude and unprofessional behavior, particularly from management.

Grooming Experience

Grooming services received both positive and negative reviews, with some customers expressing satisfaction with the care their pets received, while others reported poor service and mishandling.

Product Availability

Customers appreciated the variety of products available, but some expressed disappointment over limited stock and higher prices compared to competitors.

Store Environment

The cleanliness and organization of the store were generally well-received, although some customers noted issues with dead animals in the pet section.

Pricing Concerns

Several reviews mentioned that prices were higher than expected, leading to dissatisfaction among price-sensitive customers.
  • RN
    Raiza Nivar-Pennalver
    3 days ago
    5.0
    The cashier Roger was very customer service super helper and answer questions I ask him. Super friendly. My new place close to my new home
  • SC
    Shannon Corales Colon
    Nov 8, 2025
    5.0
    My go-to option for the weekly crickets for my 🐸, once in a while catching deals I didn’t know I needed, and I’m talking about great deals! Staff is amazing, manager Debbie is the best! Also this is one of the cuties I got here, Ash 🥰
  • RP
    Richard Pooley
    Nov 3, 2025
    5.0
    All the product that you could possibly need for your pets can be found here. Good staff willing to help.
  • NP
    Nstyl Performance
    Oct 28, 2025
    5.0
    Always helpful and Pet friendly from all the employees
  • JT
    Jonathan Torres
    Oct 19, 2025
    1.0
    Very disappointing experience at Petco. I went in to buy a simple treat for my dog that was clearly marked $0.99, but I was charged $4.49 at checkout. When I pointed it out, the cashier showed no personality, no greeting, no smile — nothing. The whole store felt depressing and unwelcoming. If I were part of Petco’s corporate team, I’d seriously look into how this location is being managed. Terrible customer experience from start to finish.

Frequently Asked Questions About Petco

Does the Petco Orlando location have a vet hospital?

Yes, Petco Orlando has a full-service vet hospital.

Does Petco Orlando offer vaccinations?

Yes, Petco Orlando provides vaccinations.