East Orlando Animal Hospital

4.3
784 reviews

About

Animal HospitalVeterinarianVeterinary PharmacyPet GroomerPet Boarding ServiceKennel
Proudly accredited by the American Animal Hospital Association since 1983, East Orlando Animal Hospital is a state-of-the-art, 10,000 sq ft full-service veterinary hospital, boarding lodge, and grooming salon caring for dogs and cats since 1979. We provide routine, urgent, and emergency care 7 days/week. Other services include vaccinations, comfort spay/neuter using surgical laser, anesthesia monitoring, microchipping, in-house laboratory testing, digital X-ray, ultrasound, reproductive assistance, allergy testing, compassionate euthanasia, nutritional counseling, oral radiography, in-house and online pharmacy, laser therapy, dental services, and more. New clients and walk-ins welcome. Se Habla Español.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

East Orlando Animal Hospital
7600 Lake Underhill Road, Orlando, FL
32822, United States

Hours

Reviews

4.3
784 reviews
5 stars
590
4 stars
65
3 stars
25
2 stars
21
1 star
83

What are people saying?

AI-generated from recent customer reviews

Pricing Concerns

Many customers expressed dissatisfaction with the high prices for services, feeling they were significantly above average compared to other local clinics.

Staff Turnover

Frequent changes in staff, including veterinarians, have led to concerns about continuity of care and overall service quality.

Mixed Experiences

While some customers praised the compassionate care and professionalism of specific veterinarians and staff, others reported negative experiences with communication and service.

Customer Service Issues

Several reviews highlighted problems with front desk staff, including unhelpfulness and poor communication, which contributed to a frustrating experience for some clients.

Positive Veterinary Care

Despite some negative feedback, many customers appreciated the thoroughness and care provided by certain veterinarians, particularly Dr. Rosetti and Dr. Ray.
  • AM
    Adam McCullough
    Nov 14, 2025
    1.0
    Review for East Orlando Animal Hospital I used to have good experiences here with my dogs, but the last couple of visits have been very frustrating. My dog has insulinoma (cancer) and requires a FreeStyle Libre monitor. The hospital told me they would use the Libre 1, but instead they put on the Libre 3 again without explanation. The replacement Libre 3 stopped working after only three days, and when I returned, they wanted to charge me again to put on a new one. This has caused unnecessary stress for my dog, who is already dealing with a serious condition. The monitor is supposed to make her life easier, but the way this has been handled has made things harder for both of us. I wish the hospital would show more compassion, consistency, and accountability, especially when dealing with pets who have complex medical needs. At this point, I am actively looking for another veterinarian to take my dog to.
  • GP
    Gabe Paiva
    Nov 10, 2025
    1.0
    Went in thinking I would pay the consultation fee and they’d tell me what’s wrong with my dog. I knew that any treatment or medication or cost extra which is fine. But after the vet looks at my dog for maybe 30-60 seconds they give me a quote for over $500 for other exams. I asked if they could at least just tell me what’s wrong with my dog because I had no money to pay for much else but they said all you get for paying the consultation fee is the vet looks at your dog and that’s it. Why would I want to pay to take my dog in to be upsold on stuff and not even find out what’s wrong ? Be more transparent about the consultation not really including anything. I’ll be taking my dog elsewhere that can at least tell me what’s wrong with him for less than $500
  • CS
    Cheng Sha
    Oct 29, 2025
    1.0
    Overpriced and Unhelpful Experience I don’t recommend this clinic at all. They are not helpful, and it feels like there’s no long-term or consistent doctor working there. Every time I went, there was a different vet, and no one could follow up on my case or even fill out my pet insurance form after the first doctor left. I brought my cat for vaccines, and the first visit cost $354.52 — the doctor was with me for less than five minutes, mostly to fill out the insurance paperwork. The second visit cost $226.97, just for a simple follow-up vaccine. Later, my final vaccine appointment was rescheduled by them, and when I took time off and drove almost 50 minutes to get there, I arrived 15 minutes late due to traffic, I apologized but they refused to give the shot at all. I later found out that most Orlando clinics charge around $25–50 per vaccine, or about $100–150 total including the exam. Even full-service clinics advertise annual exam + vaccine packages for around $128, so these prices are far above the local average. To make matters worse, all their vaccine visits are booked as “doctor appointments,” even though routine vaccines are normally handled by a technician at most other clinics which saves both time and cost. Overall, the experience was disorganized, overpriced, and frustrating. If you’re looking for consistent, reasonable, and caring service, I’d strongly recommend checking other vet clinics in the area before choosing East Orlando Animal Hospital
  • KS
    Katherine Smith
    Oct 25, 2025
    5.0
    I called to make an appointment since I have had a feeling something was up with my dog's hips or back legs for the past few weeks. I told the receptionist I wanted a doctor best for someone who's paranoid about their dogs health and I was recommended Dr. Rosetti. To say Dr. Rosetti put my mind at ease would be an understatement. My dog got radiographs and I was finally given answers to what I had been worried about. He explained to me what had been going on this whole time, which was a genetic condition that no other doctor had caught. I was told what to expect in the future with treatments and symptoms which put my mind at ease. We are now monitoring his hip to get a better idea of the progression as well. This whole time my dog's inexplicable behavior was because he had been in pain. Dr. Rosetti prescribed him meds for when he is in pain so that he could continue being as active as he always is. My dog and I are very grateful to have found a doctor that works so diligently, as well as for the receptionist who knew exactly what I meant. The prices were also incredibly reasonable and straight forward! They take trupanion as well making it accessible for my dog to get the best care possible.
  • WD
    Wynter Daniels
    Oct 24, 2025
    5.0
    This veterinary practice has been our go-to for years. They've had a lot of staff turnover in the last few years, but we've been quite pleased with Dr. Rossetti. He is kind and caring, and we completely trust him with our precious kitties. Dara Edmondson

Frequently Asked Questions About East Orlando Animal Hospital

What types of pet services does East Orlando Animal Hospital offer?

East Orlando Animal Hospital offers veterinary care, boarding, grooming, emergency services, surgeries, diagnostics, and more for dogs, cats, birds, reptiles, and small mammals.

What are the operating hours of East Orlando Animal Hospital?

The hospital is open Monday to Friday from 7 AM to 6 PM, Saturday from 7 AM to 5 PM, and Sunday from 9 AM to 4 PM.