Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - South Orlando provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
360 reviews
5 stars
231
4 stars
31
3 stars
17
2 stars
10
1 star
71
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff is frequently described as friendly, attentive, and caring, providing excellent service and communication to pet owners.
Care Quality
Many customers praised the quality of care their pets received, highlighting the professionalism and compassion of the veterinarians and technicians.
Appointment Issues
Several reviews noted significant issues with appointment scheduling and wait times, leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, there were also negative reviews regarding unprofessional behavior and inadequate care during visits.
- EDElijah Diaz2 days ago5.0The staff is so friendly and efficient with what they do.I feel comfortable leaving my boy there for treatments!Love this place.
- KVkrisly vega3 days ago5.0Quede satisfecha con el trato que le dieron a mi perro , Lo trataron bonito, le dieron mucho amor y honestamente estoy muy agradecida con el servicio, lo recomiendo y las chicas de ahí Dan tremendo servicio, tanto a uno como personas como a nuestros animales, Gracias una vez más
- DHDanna Pancha HerreraJan 2, 20265.0Good service and good attention, my little dog always leaves happy and healthyGood service and good attention, my dog always leaves happy and healthy ❤️🩵
- MAMonisha AdrienDec 22, 20255.0Ashley and Val at Banfield were absolutely wonderful. They were kind, patient, and took the time to explain everything clearly, which really put me at ease. Their professionalism and genuine care made the entire visit a great experience. I truly appreciate their attentiveness and compassion. Thank you for your consistent customer service. My Nina thanks you all 🫶🏽.
- DCDarby CastroDec 19, 20255.0⭐⭐⭐⭐⭐ I can’t say enough good things about this vet and the entire staff. They are incredibly kind, knowledgeable, and truly care about the animals they treat. They took the time to listen to my concerns, explained everything clearly, and made sure my pet was comfortable and well cared for. You can tell this is a place where compassion and professionalism come first. I’m so grateful to have found a vet I fully trust and would highly recommend to anyone looking for excellent care for their pets!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in South Orlando offer?
Banfield Pet Hospital offers preventive care, vaccinations, dental and surgical care, microchipping, nutrition and parasite control, DNA tests, and end-of-life care for dogs, cats, and small animals.
What are the operating hours of Banfield Pet Hospital in Orlando?
The hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and closed on Sundays and major holidays.
Does Banfield provide emergency care services at this location?
No, Banfield does not provide emergency care services, but you can call during hospital hours for urgent care advice or referrals. During non-hospital hours, contact your local emergency hospital.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What is included in the Optimum Wellness Plan offered by Banfield?
The plan includes annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutritional and dental consultations, and more, with automatic renewal every 12 months.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online via Banfield's website or app. They offer in-room, drop-off, and virtual visits for Optimum Wellness Plan clients.
Is an appointment required when visiting Banfield Pet Hospital?
Yes, appointments are required to visit Banfield Pet Hospital.
What nearby pet-related stores can I visit close to Banfield Pet Hospital in Orlando?
PetSmart, a pet store and groomer, is nearby, which can be convenient for picking up pet supplies or grooming services before or after a vet visit.
Are there dining options near Banfield Pet Hospital for waiting pet owners?
Yes, nearby dining options include Picasso Moments Bakery for bubble tea and bakery items, and House Of Pho, an Asian restaurant for a meal while waiting.
What entertainment or shopping places are close to Banfield Pet Hospital in Orlando?
Nearby you can visit places like kpop for clothing and shopping, Kpoppin USA for music and DVDs, and Cool Jump, an indoor play center and party supply store, which may be enjoyable for families.