Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Ocoee provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
187 reviews
5 stars
137
4 stars
17
3 stars
3
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, caring, and attentive, providing excellent service to both pets and their owners.
Veterinary Care
Many customers praised the veterinarians for their compassion, thoroughness, and professionalism in handling their pets' health issues.
Cleanliness
The facility is noted for being clean and well-maintained, contributing to a positive experience for pet owners.
Communication
While many reviews highlight good communication from staff, some customers expressed concerns about the clarity and thoroughness of information provided during visits.
Appointment Management
Several customers reported issues with appointment scheduling and wait times, indicating a need for improvement in this area.
- SMSam MackOct 21, 20255.0Excellent service always, no issues
- KSKevin SettleOct 12, 20254.0Wellness Program. Great option for pet health, other locations make it convenient and mobile if needed which has benefited us living in two states.
- DBD BOct 9, 20255.0Upon my arrival yesterday, two staff members at the front desk greeted my dog, TJ, with such warmth and affection that I felt completely comfortable trusting them to watch over him.
- SMSarah McGheeSep 18, 20255.0I have been coming to Banfield for many years and I've had a wonderful experience. The veterans and their staff are wonderful people and very very friendly. They care about your animals and the problems that they are having they make you feel like everything is going to be alright and they are so neat and clean they treat you and your pet like you are a part of their family I will always recommend BANFIELD PET HOSPITAL.
- LKLydia KassSep 15, 20255.0I have had wonderful experiences with the vets and vet techs at the Ocoee office, especially Dr. Tess Copeland, who took care of my ❤️ dog, Astrid, whom she helped cross over the Rainbow Bridge when it was time. The compassion, kindness and professionalism the staff have shown both my dogs through the nine years I've been going there has been unsurpassed, in my opinion. Being in the animal care industry is hard work, and not everyone can do this kind of work.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Ocoee?
Banfield Pet Hospital in Ocoee is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 10:00 AM to 17:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals. For emergencies outside these hours, please contact your local emergency hospital.
What preventive health care services are offered at Banfield Pet Hospital?
Banfield offers various preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is an Optimum Wellness Plan at Banfield and what does it cover?
The Optimum Wellness Plans provide annual preventive care such as head-to-tail exams, vaccines, early diagnostics, nutrition consultations, and dental care. These plans automatically renew annually and offer discounts on treatments but are not insurance.
How can I pay for the Optimum Wellness Plan?
Payment for the Optimum Wellness Plan can be spread across 12 months via automatic withdrawal from your bank account or charged to a credit card. There is also an option to pay in full at enrollment.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where owners stay with their pets, drop-off appointments where pets are dropped off and owners are contacted when ready, and virtual visits through the Optimum Wellness Plan for care from home.
Is Banfield Pet Hospital accessible for individuals with disabilities?
Yes, the hospital has wheelchair accessible restrooms and is accommodating to all customers including those with disabilities.
What pet services are available near Banfield Pet Hospital in Ocoee?
Nearby pet-related services include Woof Gang Bakery and Grooming for pet grooming and supplies, making it convenient to combine veterinary visits with grooming appointments.
Are there dining options close to Banfield Pet Hospital where I can eat before or after my visit?
Yes, several nearby restaurants such as Thai Time, China Wok, and Marco’s Pizza offer a variety of dining choices to enjoy before or after your pet’s appointment.
What other fitness or wellness facilities are near Banfield Pet Hospital?
Near Banfield Pet Hospital, you can visit fitness centers like Club Pilates, StretchLab, and CrossFit WaterSide Windermere to stay active while managing your pet’s healthcare needs conveniently.