Petco Grooming

4.7
194 reviews

Hours

Reviews

4.6
164 reviews
5 stars
145
4 stars
3
3 stars
3
2 stars
0
1 star
13

What are people saying?

AI-generated from recent customer reviews

Groomer Quality

Customers consistently praised the skill and care of various groomers, particularly mentioning Alex, Phil, and Brandi as exceptional.

Customer Service

While many reviews highlighted friendly and helpful staff, there were notable complaints about rude interactions and poor handling of appointment issues.

Pet Comfort

Several customers noted that their pets were well cared for and comfortable during grooming sessions, with groomers taking extra time to ease anxious animals.

Pricing Concerns

Multiple reviews mentioned high prices for grooming services, with some customers feeling that the costs were not clearly communicated upfront.

Mixed Experiences

While many customers had positive experiences, there were significant complaints regarding specific incidents of poor service and mishandling of pets.
  • LA
    Leanne Ashley
    4 days ago
    5.0
    So everyone made fun of me when I said I was going to try Petco for grooming our pups! Yes I have seen the memes 🤦🏻‍♀️. We have been going there for over a year and it has been the absolute best groomer we have had. And I actually feel like Chelsey, the dogs groomer there, loves our dogs and they always look perfect when they are done. Today when I went to pick our dogs up Chelsey had a Christmas card waiting for us since we won’t be back again till after the holidays. Inside she included this adorable rendering of our dogs!! It’s such a small thing put honestly was just one more reason to add to how much we really like the service there. Petco you have an absolute superstar in Chelsey. She has made us loyal Petco grooming customers.
  • DG
    Debbie Gilbertson
    5 days ago
    5.0
    Chelsea is very accommodating, does a wonderful job and really cares for her clients and owners. All my dogs love her.
  • TF
    Tyanna Flores
    Nov 16, 2025
    1.0
    I have been a loyal Petco Grooming customer for over three years and a Premier Membership holder. I recently moved and was excited to find a Petco near my new home so that my dog could continue receiving the same grooming services he has always enjoyed. Unfortunately, my recent experience has been very disappointing. As usual, I booked my grooming appointment online. Although the appointment was initially confirmed, I later received a text stating there was no availability and that additional information was needed in order to try to fit him in. I promptly provided all requested information. However, I was then quoted nearly $100 for the same grooming service my dog has consistently received for the last three years at a cost of approximately $65. While I understand pricing may vary from state to state, this is the same company with access to my dog’s grooming history and previous service pricing. I was told the price increase was due to my dog having “long hair,” but he is a Jack Russell with short hair, and this has never been an issue in the past. I am very disappointed by the sudden price increase and what feels like misleading pricing (advertising a grooming service for $65 and then quoting nearly $30 more for the same service I have been receiving for years). I truly hope Petco will address these inconsistencies, as this experience does not reflect the level of service I have experienced from past locations.
  • BI
    B Ive
    Nov 14, 2025
    5.0
    The staff at Petco-Ocala are outstanding! They know by boy (large german Shepard). They welcome him with so much kindness. They calm his angst and he comes out wagging his tail. Thank you! Highly recommend
  • JG
    Jacqueline Gonzalez
    Oct 14, 2025
    5.0
    i have started taking my goldendoodle to petco to be groomed when my groomer moved away. I must say that Rebecca D is so great with my dogs and just the sweetest. You can really see in her that she cares for our fur babies and takes pride in what she does. So happy i found her

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Ocala?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Ocala take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.