Visit your Ocala Pet Store located at 4475 Sw 40th Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Numerous customers expressed concerns about the poor conditions and neglect of animals in the store, including dirty cages and sick animals.
Customer Service
While some staff members received praise for their helpfulness, others were criticized for rudeness and lack of knowledge.
Pricing
Many reviews noted that prices were considered high, with some customers finding better deals elsewhere.
Store Cleanliness
The store was generally reported as clean and well-organized, although there were specific complaints about the cleanliness of animal enclosures.
Grooming Services
Grooming services received mixed reviews, with some customers praising specific groomers while others reported dissatisfaction with the quality and pricing.
MB
Makayla Beck
Nov 7, 2025
1.0
Some of the rudest management I’ve ever dealt with. I will not be coming back to this location as these poor interactions have happened too many times. I thought maybe it was just one manager but it seems to be they are all condescending and disrespectful to their customers. I was yelled at by one this morning while walking out without anything I needed due to the blatant disregard of customers.
DD
David Dean
Oct 28, 2025
4.0
Same as all the others
AW
Alexis Williams
Oct 26, 2025
1.0
Birds looked dirty along with cages. Hamsters (all the little critters) barely had any bedding. The poor ferrets water was absolutely disgusting the were struggling for water. Beta fish dying ( ty to the lady in there buying aw many as she could to rescue them)... Yet here you are asking ridiculous prices on animals you dont take care of and need rescuing. Employees with little to no knowledge, only person that seemed to know what they were doing was a young guy they had running all over the store..Corporate definitely needs to visit this store.
KK
K.Shinnick
Oct 17, 2025
1.0
Missing item when shipped, poor customer service
TJ
Tammy Jones
Oct 3, 2025
1.0
Michael at the front cashier/checkout, extremely rude. No hello, just says “phone number”, handed me my receipt without a word said by him during the entire exchange. A simple hello or any words said really, would’ve been nice. Just a suggestion, probably not the best employee to have as your main cashier.
Does the Petco Ocala location have a vet hospital?
No, Petco Ocala does not have a full-service vet hospital.
Does Petco Ocala offer vaccinations?
Yes, Petco Ocala provides vaccinations.
Does Petco Ocala offer curbside pickup?
Yes, curbside pickup is available at Petco Ocala. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Ocala Petco?
Hamster and guinea pig prices vary by location. Call your Ocala Petco at 3522919130 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Ocala sell dogs?
No, Ocala Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Ocala offer for pet health?
Petco Ocala provides vaccinations and expert pet training but does not have a full-service vet hospital.
Does Petco Ocala offer curbside pickup and delivery services?
Yes, Petco Ocala offers curbside pickup and same-day delivery services for eligible products.
What are the operating hours of Petco Ocala?
Petco Ocala is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Where is Petco Ocala located?
Petco Ocala is located at 4475 SW 40th Ave, Ocala, FL 34474.
Does Petco Ocala sell dogs or cats?
No, Petco Ocala does not sell dogs or cats but offers adoption opportunities through the Petco Love program partnering with local animal welfare organizations.
What payment methods does Petco Ocala accept?
Petco Ocala accepts credit cards, debit cards, and mobile NFC payments; cash-only payments are not required.
Is Petco Ocala accessible for customers with disabilities?
Yes, Petco Ocala has wheelchair accessible entrances, parking, and restrooms but does not have wheelchair accessible seating.
What nearby places can I visit before or after shopping at Petco Ocala?
You can visit nearby places such as Kohl's for shopping, McAlister's Deli or Tijuana Flats for dining, and Anytime Fitness for a workout.
Where can I get veterinary vaccinations near Petco Ocala?
Vetco Vaccination Clinic is a nearby veterinarian offering vaccination services close to Petco Ocala.
Are there other pet training options near Petco Ocala?
Yes, Petco Animal Supplies nearby offers additional pet training services to support your pet's development.