Petco

4.2
2240 reviews

About

Pet StorePet supply storePetco
Visit your Ocala Pet Store located at 4475 Sw 40th Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4475 SW 40th Ave, Ocala, FL
34474, United States

Hours

Reviews

4.2
2,225 reviews
5 stars
1,295
4 stars
473
3 stars
223
2 stars
80
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Grooming Quality

While some customers were satisfied with grooming services, others reported poor experiences and high prices, leading to mixed reviews.

Animal Care Concerns

Several reviews highlighted serious issues regarding the care of animals in the store, including unsanitary conditions and neglect.

Pricing Issues

Customers frequently noted that prices were high compared to competitors, leading to dissatisfaction with value.

Store Cleanliness

The store was generally described as clean and well-organized, contributing positively to the shopping experience.
  • GF
    Gerry Frost
    4 days ago
    4.0
    Clean & well organized store. This petco has very few employees. If your in the back of store & have a question you have to go back to the front & wait till they finishing checking people out. I had to wait 10 minutes to checkout because someone ask a question & the staff member went to help them.
  • MW
    Matthew Weaver
    5 days ago
    5.0
    Love this place, I dont speak very much, and I'm as anxious as that squirrel you ran over the other day. I can always speed walk like some valedictorian going from class to class to the dog food, grab it, and leave without much more than greetings and I love that. Dude who works every time I come in, I mentally just say his name is Mike, older gentleman, solid ash employee, give that man a raise and high five him for me. He's the reason I dont go to other places.
  • KF
    Kim Frost
    5 days ago
    4.0
    Quiet very little staff.. you have to go to front of store to ask for help. Had to wait 10 minutes to check out as staff was helping others.
  • EE
    Emily
    Dec 29, 2025
    5.0
    Reese was awesome! Hope that’s his name, that’s the one on my to-go tag, he was so kind and understanding that I had my dogs in the car and even tho it was raining, which I wish I knew ahead of time or else I would’ve went myself, he still did his job despite the rain, he was so kind and patient!!!
  • VB
    Veronica Branco
    Dec 26, 2025
    5.0
    This review is for the employee named Makayla! She was so friendly and offered to help carry my large dog crate out to my car even after she just clocked out for the day! Super friendly and went above and beyond! Big shout out to her

Frequently Asked Questions About Petco

Does the Petco Ocala location have a vet hospital?

No, Petco Ocala does not have a full-service vet hospital.

Does Petco Ocala offer vaccinations?

Yes, Petco Ocala provides vaccinations.