Brand Certified
Banfield Pet Hospital
4.3(599 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
2505 SW College Rd, Ocala, FL
34471, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(352) 861-0300
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Ocala provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.3
599 reviews
5 stars
427
4 stars
66
3 stars
21
2 stars
11
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and caring, there were numerous complaints about poor communication and unhelpful responses, particularly regarding billing and wellness plans.
Wellness Plans
Several reviews highlighted dissatisfaction with the wellness plans, citing issues with unexpected charges, lack of transparency, and difficulties in canceling plans after pet loss.
Veterinary Care
The quality of veterinary care received mixed reviews; some customers expressed satisfaction with the thoroughness and compassion of the veterinarians, while others reported serious concerns about misdiagnoses and inadequate treatment.
Pricing Concerns
Many customers found the services to be overpriced, with complaints about being charged for services that were supposed to be included in wellness plans.
Facility Experience
The facility was generally described as clean and welcoming, though some customers noted delays in service and issues with front desk staff.
- EGErin GauquieFeb 15, 20261.0Beware of their wellness plans. Once you sign up they will not stop billing you. They automatically renew and their services are overpriced. They told me my cat needed all his teeth pulled for his treatment. When I moved a real vet got him on a new diet and he is fine.
- YVYami VeneroFeb 6, 20264.0Es agradable el local y muy atento el personal pero hay demora para que t atiendan despues que llegas..para mi hay poco personal para ayudar a los médicos y que el trabajo fluya mas rápido...
- NNNahir NovaFeb 2, 20265.0Panda and I have been. Coming here since we moved to Ocala and the service has been great. Martina is so friendly and helpful I really appreciated all her help.
- JCJohanna CartagenaDec 31, 20255.0My babies Mixy and Sanemi
- SMS MDec 10, 20255.0Banfield Pet Hospital has been such a blessing for my pet’s health. The staff is always kind, patient, and genuinely cares about my furry friend. Their wellness plans make it easy to stay on top of checkups and preventive care without stressing about costs. I feel confident knowing my pet is in good hands every visit!"
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
Banfield Pet Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: