Petco

Reviews

• RA

  Renata Alcoforado

  3 days ago
  1.0
  I am extremely disappointed with this store. I ordered pet food for delivery and they sent it open and full of worms. This is unacceptable and shows a complete lack of care with product handling and customer safety. On top of that, they refused to pick up the defective item and told me to go to the store myself — even though I chose delivery precisely because I cannot go in person. This is disrespectful and unprofessional, especially considering how expensive their products are. I do not recommend this place at all.
• JC

  Jenn Curet

  5 days ago
  5.0
  Amazing. This location particular. The lady at the front was so helpful. I forgot to get her name. But she was so knowledgeable.
• HL

  Hanna Lucas

  Nov 15, 2025
  1.0
  I adopted a ferret from the Oakland Park, FL Petco a few months ago, and the entire experience has been heartbreaking. I paid $450 for him and was given no medical information—no age, no records, not even confirmation of vaccines. They also told me the ferret was female, and I found out at home that he was actually male. I went back to the store multiple times asking for basic information so I could care for him properly. I called, emailed, and even contacted Petco’s help center. Every time, I was told that “the person with the information wasn’t there,” and no one ever followed up. I later learned that the ferret I adopted was already in liver failure. When I tried informing the store, they refused to speak to me. I spent over $1,000 trying to save his life, and he passed away last night. It is completely unacceptable for Petco to adopt out an animal in this condition with zero transparency and no medical records. This experience has shown me that Petco is not taking proper care of their small animals, and after hearing so many similar stories, it’s clear this is a pattern—not an accident. Please be extremely cautious if you’re considering adopting from this location or Petco in general. My heart is broken, and something needs to be done.
• MM

  Mindy

  Nov 12, 2025
  5.0
  I have gone to many pet stores through the decades that I have owned dogs and cats. The Petco on commercial Boulevard in Fort Lauderdale has been the most helpful. Daniel in particular took his time with me explaining things to me helped me find products that I needed for my dogs and always with a smile and always with patience. I sometimes call ahead to make sure they have what I need they never moan or say they’re too busy to do it ..they always take their time to look and see if they have what I need . Also the store is VERY clean !!!
• ET

  Eduardo Takase

  Oct 26, 2025
  5.0
  Thank you the gentleman was in the counter, on Saturday, October 25th, 2025 at 8:45 - 8:55pm, and the the one was at the front door. Friendly people people, and helpful with any questions you have.

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