Petco

4.3
1302 reviews

About

Pet StorePet supply storePetco
Visit your North Miami Beach Pet Store located at 14601 Biscayne Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
14601 Biscayne Blvd, North Miami Beach, FL
33181, United States

Hours

Reviews

4.3
1,291 reviews
5 stars
839
4 stars
225
3 stars
89
2 stars
40
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and knowledgeable staff, while others report rude and unhelpful interactions.

Grooming Issues

Numerous complaints about grooming services, including poor handling of pets, cancellations, and unsatisfactory results.

Product Availability

Customers expressed frustration over discrepancies between online product availability and in-store stock, leading to wasted trips.

Animal Welfare Concerns

Several reviews highlighted concerns regarding the treatment and living conditions of animals in the store.

Store Cleanliness

Many customers noted that the store is clean and well-stocked, contributing positively to their shopping experience.
  • PF
    Pedro Fragata
    2 days ago
    1.0
    The food was Infected with indian meal moths. The attendant changed and didn't even ask if my dog was ok or apologize for selling infected food.
  • CW
    corie wilson
    Dec 29, 2025
    1.0
    Shows that they have certain dog foods online, but when you go in the store, they do not have them waste of time
  • MG
    Madeline Gonzalez
    Dec 20, 2025
    5.0
    We were looking for dig bed and an employee helped us out. The fish are Marcwlo was very helpful and kind.
  • MM
    Maria Jose Melendez
    Dec 1, 2025
    1.0
    Terrible service. I have a golden retriever who wears a prosthetic to walk, and they just canceled his appointment because he cannot have him "for his security". I also mentioned that he has been attacked before by black and white dogs, so he gets anxious with those around, and so they mentioned that because of "his security and other dogs" he cannot be accepted either. What kind of service is this? I explained to the lady in customer service that my dog has been there before, but she mentioned that it was over a year ago, which makes no sense how that could impact on this. I do NOT recommend this place.
  • HH
    Hunter Holt
    Nov 17, 2025
    1.0
    Bought a few fish from them 7 days ago and one of the fish died as the others are doing very well. I was told when I purchased them that if something happened I could return it and get a refund or replacement by the employee who got them for us as well as the cashier. I kept my receipt and have been taking pictures and videos daily as I care very much for my tank and love all my fish. I noticed right away something was wrong and was hoping for the best but nevertheless it passed. I take water test regularly and check my tank daily and write everything down. I called and they now say they can’t take it and give a replacement or refund. Waited to talk with manager and they hung up the phone. This is false advertisement and lead us to buy fish from there under false pretenses. Don’t trust these employees!!!

Frequently Asked Questions About Petco

Does the Petco North Miami Beach location have a vet hospital?

No, Petco North Miami Beach does not have a full-service vet hospital.

Does Petco North Miami Beach offer vaccinations?

Yes, Petco North Miami Beach provides vaccinations.