Petco

4.3
1296 reviews

About

Pet StorePet supply store
Visit your North Miami Beach Pet Store located at 14601 Biscayne Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
14601 Biscayne Blvd, North Miami Beach, FL
33181, United States

Hours

Reviews

4.3
1,285 reviews
5 stars
836
4 stars
225
3 stars
89
2 stars
40
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior, particularly from management and grooming staff.

Grooming Issues

Numerous complaints were made regarding grooming services, including staff refusing service, mishandling pets, and poor grooming results, leading to dissatisfaction among pet owners.

Product Selection

Customers appreciated the wide selection of pet products available, noting that the store is well-stocked and offers a variety of items for different types of pets.

Animal Welfare Concerns

Several reviews expressed concern over the treatment of animals in the store, particularly regarding the living conditions of birds and other small animals for sale.

Store Cleanliness

The store was generally reported as clean and well-organized, contributing positively to the shopping experience.
  • HH
    Hunter Holt
    Nov 17, 2025
    1.0
    Bought a few fish from them 7 days ago and one of the fish died as the others are doing very well. I was told when I purchased them that if something happened I could return it and get a refund or replacement by the employee who got them for us as well as the cashier. I kept my receipt and have been taking pictures and videos daily as I care very much for my tank and love all my fish. I noticed right away something was wrong and was hoping for the best but nevertheless it passed. I take water test regularly and check my tank daily and write everything down. I called and they now say they can’t take it and give a replacement or refund. Waited to talk with manager and they hung up the phone. This is false advertisement and lead us to buy fish from there under false pretenses. Don’t trust these employees!!!
  • SV
    Salvatore Vinciguerra
    Nov 16, 2025
    5.0
    Friendly staff. Ruben and Wendy were very knowledgeable and helpful when purchasing our aquarium and sea animals
  • RG
    Rosemary Garcia
    Nov 14, 2025
    5.0
    Excellent service and great choices for your pets needs!!!!
  • EG
    Eduardo Garces
    Oct 26, 2025
    5.0
    good job, thank you.
  • CP
    Chris P
    Oct 6, 2025
    5.0
    Xavier & Alex were EXTREMELY helpful very knowledgeable & well spoken! These employees have demonstrated a remarkable ability to listen to customer needs, offer personalized recommendations, and resolve issues promptly & professionally. In recognition of their exceptional efforts and positive influence on customer satisfaction, we strongly recommend considering these team members for a raise! Rewarding their hard work and commitment will encourage continued excellence and reinforce the high standards of service we strive for at Petco!

Frequently Asked Questions About Petco

Does the Petco North Miami Beach location have a vet hospital?

No, Petco North Miami Beach does not have a full-service vet hospital.

Does Petco North Miami Beach offer vaccinations?

Yes, Petco North Miami Beach provides vaccinations.