Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - North Miami Beach provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Banfield Pet Hospital
1652 NE Miami Gardens Dr, North Miami Beach, FL
33179, United States
Hours
Reviews
4.1
259 reviews
5 stars
181
4 stars
21
3 stars
9
2 stars
7
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, caring, and professional, with specific mentions of individuals like David and Brianna.
Customer Service Issues
Several reviews highlighted significant issues with customer service, including long wait times, rude staff, and a perceived focus on upselling services rather than genuine care.
Quality of Care
While some customers reported positive experiences with their pets' care, others expressed dissatisfaction with the treatment provided, citing misdiagnoses and inadequate attention to their pets' health.
Pricing Concerns
Numerous reviews mentioned high prices and hidden fees, with some customers feeling pressured to purchase unnecessary services or products.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction while others reported serious concerns and vowed to seek care elsewhere.
- TTThomasNov 17, 20251.0We took an in room appointement at 930 AM. When we were at the clinic they wanted us to leave the dog between 2 and 4 hours before to take car of her. They said morning appointements are drop dogs, but the appointent clearly said in room at 9:30. I drive 45 minutes what a waste of time. She is a brand new rescue dog we had to show her to a vet quickly that why we took the appointement. What the point to take an appointement and wait 4 hours? I will never come back and i will cancel the insurance i have with my other dog. I dont want pay Every month and an issue to show my dog. They said : « the web appointement is hard to take » I dont want to think what will happen if we had a big emergency …
- TLTomas LevyNov 13, 20251.0They hire people who don’t like animals. All they care about is money.
- ACAbril CamposNov 12, 20255.0Thank you to the entire team for your kindness and care for my little babies. A special thank you to Dr. McCubbin for her professional work and for making me feel safe throughout all the processes I went through with Lola ❤️ She is undoubtedly an excellent professional, and I am very satisfied. Thank you for taking care of them.
- ABAldo BOct 12, 20255.0Staff was very friendly, specially David, and Dr Leal took very good care of our dog. Highly recommended
- YBYanella BarriosOct 4, 20251.0We have been coming to this location for years and they usually have good customers service. We usually take the last appointment of the day since our dog gets very anxious and needs extra time so as a way to accommodate us, they recommend us to come around 4 on satudays (and hour before closing). Today, we made it at 4:10 due to traffic and while we were waiting, one of the nurses walked out around 4:15 and even said bye to us. At 4:30 they finally tell us they cant see us because we came late and they let the nurse go early because we were a no show... the same nurse that said bye to us. So they let the nurse go even though we were already there. I understand we were 15 minutes late and I am not saying they had to wait for us, but the nurse was still there when we got there, yet they let them go early and let us stay until 4:30 to finally say the cant see us. We had given our dog medication to calm him down so now we have to drug him again for another appointment. Not at this location anymore though.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet care services does Banfield Pet Hospital in North Miami Beach offer?
Banfield Pet Hospital offers quality health and wellness care including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition advice, parasite control, spay/neuter, DNA testing, and end-of-life care.
What are the operating hours of Banfield Pet Hospital in North Miami Beach?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays.
Does Banfield Pet Hospital require appointments for visits?
Yes, Banfield Pet Hospital requires appointments for all visits to ensure proper care and scheduling.
Is Banfield Pet Hospital accessible for people with disabilities?
Yes, the facility has wheelchair accessible restrooms and is committed to accessibility for all clients.
Can I get remote veterinary care through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support via Vet Chat on the Banfield app.
Does Banfield Pet Hospital provide emergency veterinary services?
No, Banfield does not provide emergency care. However, during hospital hours, they offer urgent care advice and referrals; outside those hours, patients should contact a local emergency hospital.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
It's an annual preventive care plan including exams, vaccines, early diagnostics, nutrition consultations, and dental care with automatic renewal, designed to keep pets healthy through all life stages.
How can the nearby medical facilities in North Miami Beach assist if my pet has a critical health condition?
Nearby places like Mount Sinai Skylake hospital and specialists such as Dr. Ricardo Palmerola (urologist) and Dr. Christian Koelbl (cardiologist) can provide additional human medical care, which may be helpful if you're nearby during pet emergencies requiring your attention as well.
What local shopping and dining options are available near Banfield Pet Hospital in North Miami Beach?
Shops at Skylake offer grocery and shopping convenience nearby, while Capriotti's Sandwich Shop and Jump Start Nutrition provide dining options, making it easy to combine errands or meals with your pet's veterinary visit.
Are there beauty and wellness services close to Banfield Pet Hospital for pet owners to enjoy?
Yes, there are numerous beauty salons and spas nearby including W.E.C Beauty Salon, Renewal Med Spa, and Demy Salon & Spa, providing pet owners opportunities to relax or get pampered before or after their visit.