Petco

4.2
337 reviews

About

Pet StorePet supply storePetco
Visit your Naples Pet Store located at 6424 Naples Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6424 Naples Blvd, Naples, FL
34109-2013, United States

Hours

Reviews

4.1
316 reviews
5 stars
208
4 stars
45
3 stars
10
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for being friendly, helpful, and knowledgeable about pet care.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly regarding fish sales and grooming services.

Cleanliness and Organization

Customers noted that the store was clean, well-organized, and well-stocked with a variety of products.

Grooming Services

Mixed feedback on grooming services, with some customers expressing satisfaction while others reported unprofessional behavior and poor treatment.

Return Policy Concerns

Customers expressed frustration with the return policy, particularly regarding fish purchases and the handling of dead fish.
  • KK
    ken krynicki
    3 days ago
    4.0
    Darrel Kehne of FIRST RESPONDER MOBILE RV REPAIR was awesome. Arrived on time. Assessed the issue and came up with a solution. A+++ In my book.
  • VR
    V Reyes
    4 days ago
    5.0
    Never been the this store but when I called with questions about vaccines for my kitten Ariana was super helpful. Gave me pricing for individual rounds of vaccinations as well as bundle prices! I called Gulf Coast right before initiating calling Naples and I had no help whatsoever instead, the girl had told me to Google the phone number because even that she couldn’t provide me. She knew nothing. Thanks a million to Ariana who had all the answers!!! You’re a rock star & definitely someone I would trust with my kitten. 🫶🏼
  • SK
    sheryl koson
    6 days ago
    4.0
    The service is very helpful but they really dint
  • SP
    Sergio Patto
    Dec 30, 2025
    1.0
    I had a terrible experience at this Petco. I was with my family looking for guppies for my kids' starter tank. To be clear: I had over 10 years of experience breeding fish in Brazil. Two different employees refused to sell me fish, citing 'ammonia' and 'tank size' in the most condescending way possible. One lady was incredibly unprofessional, asking me right in front of my children, 'Do you even want dead fish?' just because I disagreed with her. They seem to follow a training booklet without having any real-world knowledge or basic customer service skills. If you're in the Naples area, save yourself the frustration and go to another local store instead where people actually know what they’re doing and treat customers with respect. Here a picture of my dead fish
  • YV
    Yudith vega
    Dec 23, 2025
    5.0
    I love this place, good customers services and they have a lot of choices of everything. I love it

Frequently Asked Questions About Petco

Does the Petco Naples location have a vet hospital?

Yes, Petco Naples has a full-service vet hospital.

Does Petco Naples offer vaccinations?

Yes, Petco Naples provides vaccinations.