Visit your Naples Pet Store located at 6424 Naples Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Many customers praised the staff for being friendly, helpful, and knowledgeable about pet care.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly regarding fish sales and grooming services.
Cleanliness and Organization
Customers noted that the store was clean, well-organized, and well-stocked with a variety of products.
Grooming Services
Mixed feedback on grooming services, with some customers expressing satisfaction while others reported unprofessional behavior and poor treatment.
Return Policy Concerns
Customers expressed frustration with the return policy, particularly regarding fish purchases and the handling of dead fish.
KK
ken krynicki
3 days ago
4.0
Darrel Kehne of FIRST RESPONDER MOBILE RV REPAIR was awesome. Arrived on time. Assessed the issue and came up with a solution. A+++
In my book.
VR
V Reyes
4 days ago
5.0
Never been the this store but when I called with questions about vaccines for my kitten Ariana was super helpful. Gave me pricing for individual rounds of vaccinations as well as bundle prices! I called Gulf Coast right before initiating calling Naples and I had no help whatsoever instead, the girl had told me to Google the phone number because even that she couldn’t provide me. She knew nothing. Thanks a million to Ariana who had all the answers!!! You’re a rock star & definitely someone I would trust with my kitten. 🫶🏼
SK
sheryl koson
6 days ago
4.0
The service is very helpful but they really dint
SP
Sergio Patto
Dec 30, 2025
1.0
I had a terrible experience at this Petco. I was with my family looking for guppies for my kids' starter tank. To be clear: I had over 10 years of experience breeding fish in Brazil.
Two different employees refused to sell me fish, citing 'ammonia' and 'tank size' in the most condescending way possible. One lady was incredibly unprofessional, asking me right in front of my children, 'Do you even want dead fish?' just because I disagreed with her.
They seem to follow a training booklet without having any real-world knowledge or basic customer service skills. If you're in the Naples area, save yourself the frustration and go to another local store instead where people actually know what they’re doing and treat customers with respect.
Here a picture of my dead fish
YV
Yudith vega
Dec 23, 2025
5.0
I love this place, good customers services and they have a lot of choices of everything. I love it
Does the Petco Naples location have a vet hospital?
Yes, Petco Naples has a full-service vet hospital.
Does Petco Naples offer vaccinations?
Yes, Petco Naples provides vaccinations.
Does Petco Naples offer curbside pickup?
Yes, curbside pickup is available at Petco Naples. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Naples Petco?
Hamster and guinea pig prices vary by location. Call your Naples Petco at 2392540263 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Naples sell dogs?
No, Naples Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What pet care services does Petco Naples offer?
Petco Naples offers premium pet foods, expert training, vaccination services, and has a full-service vet hospital.
Does Petco Naples provide vaccination services for pets?
Yes, Petco Naples provides vaccinations for pets.
Is curbside pickup available at Petco Naples?
Yes, Petco Naples offers curbside pickup for eligible products.
What are the store hours for Petco Naples?
Petco Naples is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 7:00 PM.
Does Petco Naples sell dogs or cats?
No, Petco Naples does not sell dogs or cats but partners with local animal welfare organizations for pet adoption opportunities.
Can I book veterinary appointments at Petco Naples online?
Yes, you can book veterinary appointments online through Petco's reservation system.
What payment methods are accepted at Petco Naples?
Petco Naples accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
How can nearby places like Vetco Vaccination Clinic be helpful when visiting Petco Naples?
Vetco Vaccination Clinic nearby offers additional veterinary services, complementing Petco Naples' pet care options for comprehensive health needs.
Are there food options near Petco Naples to visit before or after shopping?
Yes, near Petco Naples you can enjoy places like Thai Thai Sushi Boat, Cold Stone Creamery, and Maine Shack for dining or dessert.
What shopping centers or services are close to Petco Naples that customers might explore?
Customers can visit Promenade At Naples shopping center and nearby craft stores like JOANN Fabric and Craft Stores near Petco Naples.