Banfield Pet Hospital

4.0
233 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Calling all dogs and cats in the Miramar area, Florida! Our Miramar veterinary clinic, located in the Monarch Lakes Shopping Center at the corner of Miramar Parkway and Monarch Lakes Boulevard, is here to provide high-quality veterinary care for pets in our community. Beyond routine check-ups, our services include wellness exams, vaccinations, dental cleanings for dogs and cats, spaying and neutering, pet x-ray, microchipping, ear infection treatment, and more.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
14323 Miramar Pkwy, Miramar, FL
33027, United States

Hours

Reviews

4.0
232 reviews
5 stars
159
4 stars
17
3 stars
7
2 stars
5
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant issue with front desk staff, including rudeness and lack of compassion, leading to many customers feeling dissatisfied.

Veterinary Care

While some customers praised the veterinary staff for their care and thoroughness, others reported serious misdiagnoses and a lack of proper treatment, resulting in negative outcomes for their pets.

Pricing Transparency

Several reviews mentioned concerns about high costs and unexpected charges, particularly regarding the wellness plan and additional tests that were not clearly communicated.

Staff Competence

There are mixed reviews about staff competence, with some praising the caring nature of the veterinary team, while others criticized the lack of knowledge and professionalism among certain employees.

Facility Cleanliness

The facility received positive remarks for cleanliness and organization, although some customers noted issues with the environment affecting their pets' comfort.
  • YY
    Yuka Y
    Nov 2, 2025
    1.0
    I made an appointment for my baby girl she got uti so it’s kinda urgent for us. So I made an appointment at 12:30. I got voicemail from this place at 12:03 and I couldn’t pick up because I was getting ready for this appointment. So I called them back and lady said oh you can come and drop off your dog that’s only available now because doctor is surgery now. I was like no we won’t do it because I know my dog will be in kennel for a long time. Also why did you call me before 30 minutes appointment. You guys should have called me at least 1 hour. So I told them but suddenly she didn’t say anything lol I don’t know what’s going on but I won’t go or book this place anymore.
  • LC
    Laura Camacho
    Sep 25, 2025
    5.0
    Banfield at Miramar always treats Stormi with such care and love! She’s been with Dr. Artemis since she was a puppy and nothing but great things to say on all fronts. Location is very clean and organized, and helpful.
  • SB
    Stephanie Benoit
    Sep 15, 2025
    1.0
    Because of this Banfield, my dog is now having issues walking and even standing up on his own. I brought him here because he was having issues with excessive thirst and urination and while they mentioned Cushings, they quickly dismissed it. As my dog kept getting worse, they were more interested in money grabbing than actually finding out what was wrong. I purchased their plan that included “free” XRays. You want those XRays read? Well that’ll be $200!! I ended up taking him to another vet who determined that he DOES have Cushings disease and now it’s so late that the damage is done and he may not get his mobility back again. Do not go to Banfield!
  • MG
    Marisol Gonzalez
    Sep 15, 2025
    5.0
    We love Banfield of Miramar!! Dr. Bryan Artemis is my fur-baby, Gaby's Vet and he is the best!!! Gaby was very sick over a month and we thought we were loosing her. He put her on a treatment plan and she is doing amazing!!! He is an excellent doctor who is caring, compassionate and very patient! In addition, the staff are always very helpful and kind!
  • AG
    Ana Gil
    Sep 7, 2025
    1.0
    the front desk woman is so rude and has no compassion. the doctors and a woman named Paola i believe is her name are so so sweet, but the lady at the front desk has no compassion, we even called a different banfield location in Pembroke Pines and they helped us with exactly what we needed. i don’t know her name but the customer service here with her is bad. will never be returning here again.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I drop off my pet to avoid contact?

We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.