Banfield Pet Hospital

4.1
238 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Calling all dogs and cats in the Miramar area, Florida! Our Miramar veterinary clinic, located in the Monarch Lakes Shopping Center at the corner of Miramar Parkway and Monarch Lakes Boulevard, is here to provide high-quality veterinary care for pets in our community. Beyond routine check-ups, our services include wellness exams, vaccinations, dental cleanings for dogs and cats, spaying and neutering, pet x-ray, microchipping, ear infection treatment, and more.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
14323 Miramar Pkwy, Miramar, FL
33027, United States

Hours

Reviews

4.0
237 reviews
5 stars
163
4 stars
17
3 stars
7
2 stars
5
1 star
45

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Several customers praised the compassion and thoroughness of specific veterinarians, particularly Dr. Barreto and Dr. Artemis, highlighting their genuine concern for pets and their owners.

Customer Service Issues

Numerous reviews pointed out significant problems with front desk staff, including rudeness, lack of empathy, and poor communication, leading to a frustrating experience for many clients.

Mixed Experiences

While some customers reported positive experiences with the care and attention their pets received, others expressed deep dissatisfaction with misdiagnoses and perceived negligence, resulting in serious health issues for their pets.

Pricing Concerns

Multiple reviews mentioned high costs and feelings of being upsold on unnecessary services, leading to distrust in the clinic's intentions.

Facility Cleanliness

The location was generally described as clean and well-maintained, contributing positively to some customers' experiences.
  • JJ
    JC
    Dec 18, 2025
    5.0
    I was honestly ready to stop going to Banfield until Dr. Barreto saw my dog. He completely changed my experience he is compassionate, thorough, and truly caring. I won’t go anywhere else now.
  • RR
    Roxy Rios
    Dec 17, 2025
    5.0
    I’ve been seeing Dr. Barreto since my dog became very sick, and he has been more helpful than most ERs I’ve taken her to. He is incredibly compassionate, takes his time, and truly makes sure I understand what’s going on every step of the way. So many vets feel like they’re just running a business, but Dr. Barreto genuinely cares about his patients and their families. He has made such a difference for us during a really stressful time. I truly wish more doctors were like him. If you come here, make sure you see Dr. Barreto.
  • YR
    Yvan Salazar Rikeros
    Dec 7, 2025
    1.0
    I had a very disappointing and heartbreaking experience at this Banfield location in Miramar. I came in urgently because my dog was suffering, and instead of compassion or support, the person at the front desk was extremely cold, unhelpful, and completely lacking in empathy. When you walk into a veterinary clinic with a pet in distress, the minimum expectation is human understanding — unfortunately, that was not offered here. The attitude felt desensitized and almost dismissive, which only added more stress to an already painful situation. If I had to choose again, I would go to any other Banfield location except this one. The human element here was missing entirely: zero compassion, zero understanding, zero empathy. Our pets deserve better, and so do the people who love them.
  • MG
    Maria Gabriela Gorrin
    Dec 7, 2025
    5.0
    Special thank you and recognition to 2 members of Banfield Miramar Team! Marlene! Thank you for your great service and for asking the questions and make sure my pet and I were well and all invoicing matters were included! Thank you! And for Nicole!!! The best ever super nurse!!! That took care of my and Bella!! For her outstanding service, care, understanding and kindness!! My dear Nicole!! YOU ARE THE BEST!!!!! Thank you
  • YY
    Yuka Y
    Nov 2, 2025
    1.0
    I made an appointment for my baby girl she got uti so it’s kinda urgent for us. So I made an appointment at 12:30. I got voicemail from this place at 12:03 and I couldn’t pick up because I was getting ready for this appointment. So I called them back and lady said oh you can come and drop off your dog that’s only available now because doctor is surgery now. I was like no we won’t do it because I know my dog will be in kennel for a long time. Also why did you call me before 30 minutes appointment. You guys should have called me at least 1 hour. So I told them but suddenly she didn’t say anything lol I don’t know what’s going on but I won’t go or book this place anymore.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I drop off my pet to avoid contact?

We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.