Business Details
About
VeterinarianAnimal Hospital
Location
Hours
Reviews
4.9
282 reviews
5 stars
266
4 stars
6
3 stars3
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the staff for being friendly and attentive, several customers reported poor experiences with appointment management and communication.
Veterinary Care
The quality of veterinary care is highly regarded, with specific praise for the expertise and compassion of veterinarians like Dr. Faria and Dr. Berry.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, particularly regarding vaccines and additional tests, feeling they were charged excessively compared to other clinics.
Cleanliness and Environment
The clinic is frequently described as clean and comfortable, contributing positively to the overall experience.
Overall Experience
Many customers reported positive experiences and expressed a willingness to return, highlighting the caring nature of the staff and the effective treatment of their pets.
- RGRemus gaynorNov 8, 20255.0Fantastic for vaccines.
- DRDiego RodriguezAug 2, 20251.0Today I received the worst ever customer service In the 25 years that I lived in this country. I feel beyond insulted and humiliated. I made an appointment online 4 days ago for today Saturday August 2, at 5:30 pm. I arrived at 5:25 and to my surprise, I was informed that I had to make the line (8 customers with their pets). I asked myself, so what's the point in getting an appointment. I decided to wait, since my cat needed urgent de-worming treatment. After 2 hours waiting in line, and when there was only 1 customer before me, the assistant informed me that the doctor was leaving and she was not taking any more customers. She offered to reschedule the appointment in 2 weeks and to give me a 20% discount. I begged them to please just apply the de-worming shot to my cat, I can come back some other day for the rest. "The doctor did not accept". That was the answer, no explanation. I am not coming back to this awful place. I took my other cat to the Pet Supermarket walk in clinic last week, three blocks from there, no appointment, no issues, in and out in less than 20 minutes. Please don't let this people ruin your day. They don't deserve our business.
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital provide?
Vetco Total Care Animal Hospital offers comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and more, with a focus on compassionate care and client education.
Where is Vetco Total Care Animal Hospital located?
It is located at 18579 S Dixie Hwy, Miami, FL 33157, US.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is currently closed for all days of the week and will reopen on January 1, 2026.
How can I schedule an appointment at Vetco Total Care Animal Hospital?
You can schedule an appointment through their online booking link available on the Petco website or via the Petco app.
Does Vetco Total Care Animal Hospital have an online presence?
Yes, you can find them on their website, Facebook, Instagram (@Petco), and TikTok (@petco).
Is there a Petco pet store or grooming service near Vetco Total Care Animal Hospital?
Yes, the Petco - S Dade pet store and groomer, as well as another Petco pet groomer, are located nearby, providing convenient access to pet supplies and grooming services for customers.
What dining options are available near Vetco Total Care Animal Hospital?
Nearby dining includes Chuck E. Cheese for pizza and arcade fun, Buddy V's Cake Slice for food delivery, Subway for sandwiches, and Macitas Restaurant and Bakery offering Colombian cuisine and baked goods.
Are there any medical or dental services near Vetco Total Care Animal Hospital?
Yes, there are several nearby including South Florida Pediatric Partners, Orthodontic Specialists of Florida, South Dade Family Dentistry, and Dr. Alfredo D. Corpas DDS.
What type of pet care brands and labels does Vetco Total Care Animal Hospital operate under?
The hospital operates under the Petco brand and is labeled as VetcoTotalCare on Google My Business.
What is the timezone for Vetco Total Care Animal Hospital?
The hospital is located in the America/New_York timezone.