Petco

4.3
1102 reviews

About

Pet StorePet supply storePetco
Visit your Miami Pet Store located at 12014 Sw 88th St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
12014 SW 88th St, Miami, FL
33186, United States

Hours

Reviews

4.3
1,095 reviews
5 stars
725
4 stars
184
3 stars
70
2 stars
26
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others, particularly managers, received criticism for rudeness and poor service.

Grooming Experience

Grooming services received both positive and negative reviews; some customers praised specific groomers for their care and skill, while others reported distressing experiences with their pets.

Store Conditions

The store is generally described as clean and well-stocked, but there are complaints about understaffing and poor conditions, such as lack of air conditioning.

Product Availability

Customers appreciate the variety of products available, especially for pets, but some noted issues with product quality, such as expired items and unhealthy fish.
  • RH
    Roberto Hernandez
    Jan 5, 2026
    5.0
    Fast and good prices
  • EG
    Emilio Gonzalez
    Dec 23, 2025
    5.0
    My dogs prefer
  • WB
    William Busby
    Dec 18, 2025
    5.0
    Always order the dogs food online. Staff is friendly, quick, and the store is clean when I go to pick up. It may be a chain, but it feels so much more friendly at this location.
  • MP
    Melanie Prater
    Dec 13, 2025
    1.0
    Ten people in line on a Thursday night and two workers at the front left the register after talking.
  • SS
    Selena Saintluc
    Nov 9, 2025
    5.0
    First, I love my trainer Melina. She works perfect with my puppy and he loves her!! We are always so excited for class every week! But, I had an uncomfortable experience today. Towards the end of our session, i brought up the want to get my pup familiar with groomers soon. She recommended me to their in store stylists to get his nails trimmed and buffed for the first time. I was super happy that the stylists were excited to take him in for a quick walk in. He seemed to love the energy of the stylists in there! Melina offered to be there while my pup got his nails trimmed to give treats and help my pup get accustomed to this new routine. That was super sweet of her and i was more than okay with it given the fact that his first encounter was going to be a positive one! While inside, managers were constantly looking for her and muttering that she isn’t a groomer and it isn’t her job to be back there. (Even though she was actively with her student during a paid 1 on 1 class.) Eventually someone pulled her out of the room and must’ve informed her to go do her “job” but her job to work with her students, which is exactly what she was doing. I was way more comfortable with my trainer being in the room to calm and comfort him into being open to future visits. I could visually see that he was doing so much better with Melina in the room versus when she left, he freaked out. To Alex, Daniel and any other manager at the Petco on 88th, please allow Melina to continue to work close with her students. Especially if a great amount of money was invested in this training. She is an incredible trainer and my puppy is learning so much from her. We’re excited to continue to grow and train with her. Please treat her with kindness! Thank you. (the 5 stars is for Melina!)

Frequently Asked Questions About Petco

Does the Petco Miami location have a vet hospital?

Yes, Petco Miami has a full-service vet hospital.

Does Petco Miami offer vaccinations?

Yes, Petco Miami provides vaccinations.