Petco

4.3
1094 reviews

About

Pet StorePet supply store
Visit your Miami Pet Store located at 12014 Sw 88th St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
12014 SW 88th St, Miami, FL
33186, United States

Hours

Reviews

4.3
1,087 reviews
5 stars
718
4 stars
184
3 stars
70
2 stars
26
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unprofessional.

Grooming Services

Grooming experiences vary widely; some customers praise the grooming staff, while others report poor service and mishandling of pets.

Store Cleanliness

Concerns about cleanliness and organization; some customers find the store well-kept, while others report unsanitary conditions.

Product Availability

Generally good selection of products, but some customers noted issues with stock and quality, particularly with live animals.

Management Issues

Negative feedback regarding management behavior and responsiveness, with specific complaints about a manager's rudeness.
  • JC
    juanmiguel castro
    Nov 9, 2025
    5.0
    Well stoked!!, and friendly atmosphere
  • SS
    Selena Saintluc
    Nov 9, 2025
    5.0
    First, I love my trainer Melina. She works perfect with my puppy and he loves her!! We are always so excited for class every week! But, I had an uncomfortable experience today. Towards the end of our session, i brought up the want to get my pup familiar with groomers soon. She recommended me to their in store stylists to get his nails trimmed and buffed for the first time. I was super happy that the stylists were excited to take him in for a quick walk in. He seemed to love the energy of the stylists in there! Melina offered to be there while my pup got his nails trimmed to give treats and help my pup get accustomed to this new routine. That was super sweet of her and i was more than okay with it given the fact that his first encounter was going to be a positive one! While inside, managers were constantly looking for her and muttering that she isn’t a groomer and it isn’t her job to be back there. (Even though she was actively with her student during a paid 1 on 1 class.) Eventually someone pulled her out of the room and must’ve informed her to go do her “job” but her job to work with her students, which is exactly what she was doing. I was way more comfortable with my trainer being in the room to calm and comfort him into being open to future visits. I could visually see that he was doing so much better with Melina in the room versus when she left, he freaked out. To Alex, Daniel and any other manager at the Petco on 88th, please allow Melina to continue to work close with her students. Especially if a great amount of money was invested in this training. She is an incredible trainer and my puppy is learning so much from her. We’re excited to continue to grow and train with her. Please treat her with kindness! Thank you. (the 5 stars is for Melina!)
  • DP
    David Pinzon
    Nov 2, 2025
    5.0
    They always have what I need.
  • JJ
    J-P Bosque (JpBosque)
    Oct 18, 2025
    1.0
    The children working the registers need an adult. I've never dealt with such incompetents for something as simple as buying dog food.
  • JP
    Juan Paez
    Sep 28, 2025
    1.0
    La muchacha de la caja de nombre adriana no es muy recomendable pasar por donde ella imagínense que me faltaba 1 centavo y prefirió cambiarme el billete para cobrarse el centavito así que fui a mi carro y le traje 25 centavos para a el que le haga falta los pueda reponer de ayi

Frequently Asked Questions About Petco

Does the Petco Miami location have a vet hospital?

Yes, Petco Miami has a full-service vet hospital.

Does Petco Miami offer vaccinations?

Yes, Petco Miami provides vaccinations.