Petco

4.4
1261 reviews

About

Pet StorePet supply storePetco
Visit your Miami Pet Store located at 18579 S. Dixie Hwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
18579 S Dixie Hwy, Miami, FL
33157, United States

Hours

Reviews

4.4
1,250 reviews
5 stars
874
4 stars
199
3 stars
66
2 stars
34
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported unprofessional behavior and poor service experiences.

Grooming Quality

Grooming services received both positive and negative feedback, with some customers expressing satisfaction while others reported serious issues with their pets' grooming.

Inventory Issues

Several customers noted problems with inventory shortages and the availability of products, leading to dissatisfaction.

Store Cleanliness

The store is generally described as clean and organized, although some customers mentioned areas needing improvement.

Pricing Concerns

Many customers commented on high prices, with some feeling that the costs were not justified compared to competitors.
  • AC
    Armando Cruz
    5 days ago
    1.0
    Espéra extremandamente larga para obtener un pez de 50 dólares , Sergio grosero e ignoro completamente nuestra solicitud de ayuda, supongo que yo debería pescarlo por mi mismo . NO REGRESO
  • JB
    Jany Coromoto Sanchez Betancourt
    Jan 2, 2026
    5.0
    Excelente tienda
  • JJ
    joe
    Dec 23, 2025
    5.0
    I recently stopped by Petco after realizing the harness and leash I bought for my dog just wasn’t working out she was clearly uncomfortable and didn’t like it. Even without a receipt, I was able to exchange it with no major issues. I did have to take store credit, which was totally fine since I still needed a few things for her anyway. I ended up picking up three fetch balls and a sweater for my dog, so it all worked out perfectly. The return/exchange process itself was smooth. The only minor hiccup was that the system was a bit slow, but the staff handled it well and got everything resolved pretty quickly. I felt welcomed and genuinely helped. The employees did their best to make the process easy and stress free, which I really appreciated. Solid experience, and I’ll definitely keep coming back for my dog’s needs.
  • KJ
    Kijana Jones
    Dec 21, 2025
    5.0
    Love this store
  • JM
    Jordi Muñoz
    Dec 12, 2025
    5.0
    Aunque los precios son algo elevados para la media de la comida, el servicio de grooming es muy bueno. Jonathan es un gran profesional. Recomendable 100%, la verdad es que regresamos porque sabemos que podemos tener la confianza de dejar nuestro peludo en sus manos y que él va. Disfrutar de su día de spa.

Frequently Asked Questions About Petco

Does the Petco Miami location have a vet hospital?

Yes, Petco Miami has a full-service vet hospital.

Does Petco Miami offer vaccinations?

Yes, Petco Miami provides vaccinations.