Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Dadeland provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.8
177 reviews
5 stars
110
4 stars
8
3 stars
8
2 stars
7
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication and unprofessional behavior from staff, leading to frustration and dissatisfaction.
Veterinary Care
While some customers praised the knowledge and care of specific veterinarians, numerous reviews highlighted serious concerns about misdiagnoses and inadequate treatment.
Wait Times
Several reviews mentioned excessively long wait times for appointments and procedures, causing distress for both pets and their owners.
Wellness Plans
Customers expressed dissatisfaction with the wellness plans, citing hidden costs and difficulties in canceling or receiving promised services.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some being described as caring and others as overwhelmed or unhelpful.
- AAAdrian ArguelloNov 17, 20255.0Banfield Hospital at Dadeland is truly in a league of its own. The entire team—from the front desk to the vets and especially the vet techs—sets the bar for what exceptional pet care looks like. They don’t just treat pets; they know them, remember them, and make every visit feel personal and welcoming. Dr. Kusevic, Dr. Servito, Dr. Castillo, and of course Dr. Esteves have all cared for our pets, and every single one of them is amazing. Their compassion, professionalism, and genuine love for animals shows in every interaction. And the vet techs deserve just as much praise—they are patient, gentle, incredibly knowledgeable, and you can tell they truly care. They remember our pets by name, always treat them with kindness, and make even the most stressful visits smooth and comforting. We live in Broward and still choose to make the drive to Dadeland solely because of the incredible care this team provides. Knowing our pets are in such capable and loving hands makes it worth every mile. If you’re looking for a veterinary hospital that goes above and beyond for both pets and owners, Banfield Dadeland is unmatched. We wouldn’t trust our pets with anyone else.
- RMRui MarliereSep 30, 20251.0Absolutely terrible. Don’t ever take you dog there. No respect for clients and no care for dogs.
- SOSolangel OsleSep 24, 20251.0My experience has been terrible. Customer service is not in anyway attending to the customer. It is a training hospital and the last time I was there the attendant was afraid of my 12 pound dog. When I spoke to management they defended the attendant explaining she had just started. I like the security of having pet service in case of emergency but I am looking for a plan with more quality service.
- JSJan StrandSep 15, 20255.0Doctors are wonderful at this location. They are very knowledgeable, friendly and will spend time answering all your questions. They have always gone above and beyond. My dogs love coming here to see everyone.
- JOJose rafael Hvass O.Sep 7, 20255.0Everytine I go my dogs come pretty much smiling everyone is efficient and friendly I always have a nice experience
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Dadeland?
Banfield Pet Hospital in Dadeland is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM. The hospital is closed on certain holidays including Thanksgiving and Christmas.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care. You can call during hospital hours for urgent care advice and referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
What types of preventive pet health care services are available at Banfield Pet Hospital?
Banfield offers various preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early diagnostics, dental care, and nutritional consultations. It renews automatically each year and offers discounts on treatments but is not insurance.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule appointments online through the Banfield website, using the Banfield app on iOS or Android, or by calling their main phone number at +1 305-669-4982. Appointments are required.
What kinds of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments with pick-up calls, and virtual visits for Optimum Wellness Plan clients to get care from home.
Which nearby shopping centers can I visit when coming to Banfield Pet Hospital?
Dadeland Station shopping center is nearby, offering various shops and dining options. You can conveniently shop or dine there before or after your visit to Banfield Pet Hospital.
Are there dining options close to Banfield Pet Hospital in Dadeland?
Yes, nearby dining options include Pizza Hut Express, Kokoriko (Latin American cuisine), Lan Pan Asian Cafe (Asian and Chinese cuisine), and Roman Pizza Academy for pizza lovers.
What other services or stores are located near Banfield Pet Hospital?
Nearby you can find CVS Pharmacy for pharmaceuticals, Bed Bath & Beyond and Lovesac for furniture, Best Buy for electronics, and specialty stores like Saucony shoe store and Michaels craft shop.
Does Banfield Pet Hospital in Dadeland offer remote veterinary care options?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage through Vet Chat™ via the Banfield app, enabling convenient veterinary support anytime.