Banfield Pet Hospital

3.8
182 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Dadeland provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
8302 S Dixie Hwy, Miami, FL
33143, United States

Hours

Reviews

3.8
181 reviews
5 stars
113
4 stars
8
3 stars
8
2 stars
8
1 star
44

What are people saying?

AI-generated from recent customer reviews

Veterinary Care

Many customers praised the veterinarians for their knowledge, compassion, and thoroughness in treating pets.

Customer Service

There are significant complaints regarding poor customer service, including long wait times, lack of communication, and unprofessional behavior from staff.

Wellness Plans

Several reviews criticized the wellness plans for being misleading and costly, with customers feeling trapped in contracts that did not provide the expected benefits.

Facility Issues

Customers reported issues with the facility's organization, including long wait times for appointments and inadequate handling of pets during visits.

Mixed Experiences

While some customers had positive experiences, others reported severe dissatisfaction, leading to a lack of trust in the clinic's ability to provide reliable care.
  • SL
    Silvia Lacina
    5 days ago
    5.0
    I have been taking all of my dogs and cats to Banfield Pet Hospital in Dadeland for many years, and I cannot say enough wonderful things about this location. The veterinarians and staff are consistently professional, patient, compassionate, and truly loving toward your pets. They have a way of putting you at ease, especially during stressful moments when your pet is sick or you’re worried. Dr. Esteves is exceptional in every sense. She genuinely goes above and beyond, always taking the time to personally call and explain the cause of your pet’s condition and clearly outline the plan of action to get them feeling better. Her dedication and care mean so much as a pet parent. Dr. Kusevic is equally wonderful—kind, gracious, and incredibly reassuring. She takes the time to thoroughly review your pet’s needs and explains her treatment plan in a way that makes you feel confident and supported. The entire staff is outstanding. From scheduling appointments to follow-up calls the next day to check on your pet, Astrid, Lindsay, Mary, and the whole tech team make you feel truly cared for the moment you walk in. That level of attention and compassion has been a blessing for us and our fur babies. I highly recommend this Banfield location. Dr. Esteves and Dr. Kusevic are both excellent veterinarians and skilled surgeons, and the entire team provides exceptional care. We wouldn’t trust our pets with anyone else.
  • JZ
    Justin Ziegler
    Dec 15, 2025
    2.0
    Vet is good, but they're sloppy with notifying the county of the required forms. This resulted in me getting 2 fines.
  • AT
    Arlen Torres
    Nov 26, 2025
    5.0
    Tienen paciencia con las mascotas y todas son amables
  • AA
    Adrian Arguello
    Nov 17, 2025
    5.0
    Banfield Hospital at Dadeland is truly in a league of its own. The entire team—from the front desk to the vets and especially the vet techs—sets the bar for what exceptional pet care looks like. They don’t just treat pets; they know them, remember them, and make every visit feel personal and welcoming. Dr. Kusevic, Dr. Servito, Dr. Castillo, and of course Dr. Esteves have all cared for our pets, and every single one of them is amazing. Their compassion, professionalism, and genuine love for animals shows in every interaction. And the vet techs deserve just as much praise—they are patient, gentle, incredibly knowledgeable, and you can tell they truly care. They remember our pets by name, always treat them with kindness, and make even the most stressful visits smooth and comforting. We live in Broward and still choose to make the drive to Dadeland solely because of the incredible care this team provides. Knowing our pets are in such capable and loving hands makes it worth every mile. If you’re looking for a veterinary hospital that goes above and beyond for both pets and owners, Banfield Dadeland is unmatched. We wouldn’t trust our pets with anyone else.
  • RM
    Rui Marliere
    Sep 30, 2025
    1.0
    Absolutely terrible. Don’t ever take you dog there. No respect for clients and no care for dogs.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.