Business Details
About
VeterinarianAnimal Hospital
Visit your West Melbourne Vetco Total Care Animal Hospital located at 205 Palm Bay Rd NE. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Vetco Total Care Animal Hospital
205 Palm Bay Rd NE, Melbourne, FL
32904-8602, United States
Hours
Reviews
4.5
462 reviews
5 stars
376
4 stars
23
3 stars
9
2 stars6
1 star
48
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
While some customers praised the friendliness and helpfulness of the staff, others reported unprofessional behavior and rudeness from both management and reception.
Quality of Care
Many reviews highlighted concerns about the quality of veterinary care, with several customers expressing dissatisfaction over misdiagnoses and lack of thorough examinations.
Communication Issues
Customers frequently mentioned poor communication regarding appointments, billing, and follow-up care, leading to frustration and confusion.
Pricing Concerns
Several reviews indicated that customers felt overcharged for services, with some claiming unexpected fees and high costs for basic procedures.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction with the care and service, while others reported significant issues that led them to seek care elsewhere.
- CBCortni BeilsmithNov 11, 20255.0Staff was very kind and thorough!
- NKNick KolehmainenNov 5, 20251.0Absolute garbage. Go anywhere else
- OBOxford BucksOct 21, 20251.0I took my cat for his annual checkup. The doctor charged me $85 and spent about 45 seconds examining him and did not even check his heart or temperature. He acted like he was doing me a favor. I questioned the checking of the heart and was lied too saying he checked it. I was there in the examination room and then was accused of lying. To top that, they listed an obscure charge on my bill of $5.99. I questioned this and was told it was for the needles used for the injections. My cat did not have any injections. I just wonder how may other people are being billed for this? I will never go there again!!
- SMsherry mckeeOct 20, 20255.0Very helpful staff. People and animal oriented. Over all great place.
- LLLeah LoweSep 26, 20255.0I have an extremely fearful old cat. I was so nervous to take her to the vet because I know how stressed out she gets. The team at this Vetco was amazing. The vet tech, Lauren, was so kind and patient with my old girl. She did everything she could to group my cat’s care even though it was questionable that she was going to behave. She managed x-rays, blood work, nail clipping, and flea medication application—basic care that it’s difficult for me to do at home because she’s a suspicious animal. She was even able to clean up some unsightly mats! Lauren was the best vet tech I’ve ever had the pleasure of having care for my animals. She was just so kind. Also, Kylie, the receptionist, was super lovely. Even though I know I was asking a lot about my financial situation, she was patient and accommodating and even helped take a few bucks from the bill. I must say that even though having a sick animals is one of the worst experiences to have to navigate, the team at Vetco—West Melbourne was just wonderful. Thank you for taking care of my old girl.
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital in West Melbourne provide?
Vetco Total Care Animal Hospital offers comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and emergency services.
Where is Vetco Total Care Animal Hospital located?
It is located at 205 Palm Bay Rd NE, Ste 155, Melbourne, FL 32904-8602.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is open Monday, Tuesday, Thursday, Friday, and Saturday from 8:00 AM to 6:00 PM, and closed on Wednesday and Sunday.
Do I need an appointment to visit Vetco Total Care Animal Hospital?
Yes, appointments are required to visit Vetco Total Care Animal Hospital.
Is Vetco Total Care Animal Hospital wheelchair accessible?
Yes, it has a wheelchair accessible entrance and restroom but does not have wheelchair accessible seating.
How can I book a veterinary appointment at Vetco Total Care Animal Hospital?
You can book an appointment online through their reservation website or via the Petco app.
How can I contact Vetco Total Care Animal Hospital by phone?
You can reach the hospital by calling +1 321-203-5692.
What pet care options are available near Vetco Total Care Animal Hospital?
Nearby, you can find Petco, which offers pet supplies and grooming services, perfect for after your veterinary visit.
What shopping centers are near Vetco Total Care Animal Hospital for additional errands?
Hammock Landing shopping center is nearby, offering a variety of stores including HomeGoods, Marshalls, and Kohl's for convenient shopping.
Are there any dining options near Vetco Total Care Animal Hospital?
Yes, nearby dining includes Thai Thai House for Thai and sushi cuisine, Jeremiah's Italian Ice for desserts, and Spiro's Taverna for Greek and Mediterranean food.