Petco Grooming

Reviews

• RG

  Rae Gall

  Feb 18, 2026
  1.0
  They are too understaffed and overworked to accomplish the tasks that are advertised. Hire them some assistance so that they can actually brush teeth, brush coats, and trim nails and paw pads. These things never get done and it’s absolutely not the associates fault, or even management. It’s corporates decision on how many people are staffed and how many appointments get booked. Help your workers and watch your turnover rate decrease dramatically. Signed continually unsatisfied customer of petco corporation.
• MB

  Manda Blake

  Feb 18, 2026
  1.0
  I mainly wanted this bath appointment to get my dogs nails clipped because I was having family coming into town. I had never been to a Petco to drop my dog off before. I was very nervous dropping him off for a bath and not being able to stay with him, he is my emotional support animal. I dropped him off at 1245pm. My dog does not like getting his nails clipped and I did write sometimes he does a low growl saying to stop. They did tell me Petco has a no growl policy so if he growls once they will send him home. I dropped him off at 1245pm. By 2pm I was getting even more nervous because I did not know 1 bath and nail trim would take this long. I ended up calling at 215pm to check on him. They said he was in a kennel drying from his bath and they were not able to clip his nails because it was stressing him out. That was 1 long bath with no nail trim. I was a little disappointed as family would be here the following day. At 215pm on the phone they told me to wait another 15-20 minutes before picking him up. Holy cow that's a very long time that my dog had to be gone. When I went in to get him, the receptionist was holding another dogs leash waiting for the owners. My dog was still in the back. The receptionist had Taco Bell sprawled out all over the computer area/desk. If my dog would have jumped up and ate that he would of gotten really sick. I went and paid before getting him. The cashier said how much did I want to leave for a tip. Pretty much not giving me the option to not leave a tip. I never even met the pet stylist or talked with them. I only had an encounter with the receptionist who wasn't over the top friendly or helpful when I said I've never done this before. When she brought my dog out he did seem more stressed then when he went in. He smelled better and looked a little better then when we went in so I guess that was the only upside. He didn't even look at me the whole car ride home. After we got home, he wanted nothing to do with me. My emotional support animal. He went in his dog bed and shoved his face into the wall and stayed there for hours. I'm not sure what happened to my dog back there but I will not be returning. Plus the bath was still almost $50 even with a 30% off coupon and no nail trim. Ridiculous.
• CS

  Christopher Brough Sr.

  Jan 20, 2026
  5.0
  Lisa did a fantastic job on grooming and pampering my little girl, Victoria.
• PT

  Pat Towers

  Nov 25, 2025
  5.0
  The service was great! Very nice, patient young lady.
• BR

  Bella Rayha

  Oct 27, 2025
  1.0
  Had an appointment today at Petco grooming for my dog. When I brought her in they asked if she had any medical issues and that they needed a vet note allowing my dog to get groomed. My dog is perfectly healthy so I called the vet to talk to them since they told me that would work for them. The vet said they have never had anyone ask them for that. When I tried to pass the phone to the Petco groomer to speak to the vet she had rolled her eyes and sighed. The vet had then told me it was suspicious and I should probably take her to another groomer since Petco groomers kept stating how many deaths they have had recently. I was extremely concerned and was shocked about the amount of times the Petco groomers kept stating that they have had a lot of deaths from pets there. I found it extremely unprofessional. I asked her why this wasn’t made aware when I made the appointment since my dog has been there many times before. She said that it was out of her control. There attitudes were extremely unprofessional and rude. I was waiting for 45 minutes to see if my dog to get groomed. I decided on not getting her groomed there for concern of her possible dying. The groomers names are Christina and Lisa. Very disappointed.

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