Petco Grooming

4.5
153 reviews

Hours

Reviews

4.5
136 reviews
5 stars
112
4 stars
5
3 stars
4
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Many customers praised the grooming quality, highlighting specific groomers like Taylor, Rebecca, and Kassandra for their excellent work and care for the dogs.

Customer Service

Feedback on customer service was mixed; while some praised the friendly and accommodating staff, others reported rude behavior and poor communication.

Appointment Issues

Several customers expressed frustration with appointment scheduling, citing difficulties in reaching the salon by phone and issues with service availability.

Staff Attitude

While many reviews noted the staff's caring and friendly demeanor, there were also complaints about unprofessional behavior from some employees.
  • AP
    APRIL PASELER
    Dec 22, 2025
    5.0
    Ruby did really well trimming her nails and buffing them up. They look really well. Will use Ruby again.A+++++
  • YD
    yainary deras
    Dec 5, 2025
    1.0
    Horrible, lazy, rude! They did not do anything that I asked. They cut all of my dogs hair off please do not take your dog here. These people are horrible lazy instead of detangling the dogs hair they shaved it all off. And they have the audacity to ask for a tip disgusting people here very rude when I tried to take a picture of my dog for the before they yelled at me and said don’t take no pictures like excuse me! I should’ve let my daughter do the grooming. She would’ve done a way better job. They weren’t even able capable of taking out tear stain!
  • LG
    Lisa Goss
    Dec 2, 2025
    5.0
    My dog & I love our stylist, Taylor. She has been taking care of our Zeke since he was a puppy & he loves her dearly!
  • RM
    renee marker
    Nov 29, 2025
    5.0
    Rebecca has been so good with our anxious dog. He now looks forward to going to the groomers and she is always right there to greet us and make Beau more comfortable. He always looks so good when she is done cleaning him up and trimming him.
  • II
    ig243
    Nov 27, 2025
    1.0
    Took our doodle for a grooming last week for the first time. My wife told them not to blow dry her head because our doodle doesn’t like the blower. Petco then calls my wife to let us know we can’t bring her there no more because she’s spazzes to much and they are too busy to be dealing with that and hangs up the phone on her. Did they ever teach you guys about customer service??

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco West Melbourne?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco West Melbourne take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.