Petco Grooming

4.6
144 reviews

Hours

Reviews

4.5
127 reviews
5 stars
105
4 stars
5
3 stars
4
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Groomer Quality

Customers consistently praised specific groomers like Taylor, Kassandra, and Rebecca for their excellent care and grooming skills.

Customer Service

Overall, the staff was described as friendly, caring, and professional, although there were some reports of inconsistent service and unprofessional behavior from certain employees.

Pet Comfort

Many reviews highlighted the groomers' ability to make pets feel comfortable and safe during grooming sessions, especially for anxious dogs.

Booking Issues

Several customers expressed frustration with the difficulty of booking appointments, including unreturned calls and limited online options.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about handling certain dogs, particularly those with behavioral issues.
  • LT
    Lisa Thomas
    Nov 9, 2025
    5.0
    The services where great. Everyone was friendly.
  • LC
    Lois Cox
    Nov 4, 2025
    2.0
    I was asked not to bring my dog back because he weighted too much. He has been going there for 4 years! Not happy with the manager and her approach to the situation! I found someone new who is much more enjoyable to work with!
  • FC
    Felecia Cooley
    Oct 26, 2025
    5.0
    My Golden doodle loves her groomer Taylor and so do I. It’s a great feeling to have your dog excited to go to the groomers! They have a special connection and Taylor is so patient with her! She’s almost 2 yrs now and has been with her from the beginning! Hope she never leaves. I’ve never had a dog happy to get groomed before Taylor!
  • PM
    Patricia Masullo
    Oct 26, 2025
    5.0
    Always great customer service. Rebecca is wonderful, and my Bentley loves her too!!!
  • IG
    Ivy Gragg
    Oct 26, 2025
    5.0
    Kassandra was able book a last minute grooming session for my 20 pound Maltese mix dog, Charlie. Kassandra was very professional, knowledgeable, accommodating, and AMAZING. My Charlie was groomed exactly like I requested. Charlie did NOT have ANY nicks or abrasions or signs of trauma like he has had at so many other groomers. Kassandra deserves more than five stars. I will definitely be booking with her from now on.

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco West Melbourne?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco West Melbourne take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.