Visit your Melbourne Pet Store located at 7201 Shoppes Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Customers reported inconsistent grooming quality and poor customer service, leading to dissatisfaction and reluctance to return.
Customer Service
While some staff were praised for their friendliness and helpfulness, others were criticized for being unresponsive or neglectful.
Store Cleanliness
Multiple reviews highlighted issues with store cleanliness, particularly in the fish and reptile areas, which detracted from the shopping experience.
Product Selection
Customers appreciated the variety of pet products available, although some noted higher prices compared to competitors.
Staff Knowledge
Some employees were commended for their expertise and assistance, particularly in pet nutrition and care, while others were criticized for lack of knowledge.
NR
Nilsa Riley
Nov 2, 2025
5.0
Store associate was helpful.
CS
Carrie Stevenson
Oct 25, 2025
1.0
Horrible experience. We’ve been bringing our dogs to Petco for years for grooming, and we’ve had mixed results for the shape/style of the cut,
but overall we’ve been happy with the groomers.
This morning, my husband was exactly 15 minutes late for our appointment. We are never late for these appointments, so there isn’t a history here. The groomer refused to take our dog, even after he explained that our child was extremely sick and on their way to urgent care, which caused the delay. She still said no. We have waited in the grooming area for at least 10 minutes to drop our dog off before anyone showed up, and we were understanding about that. There were plenty of open appointment times today, so it’s not as if they are overwhelmed. I find this behavior very bizarre, and we won’t be returning as customers.
KS
Kyle Stevenson
Oct 25, 2025
1.0
Don’t use their grooming services. Horrible customer service, and low tier quality. I’ve been on time and even early on several occasions and had to wait 10 to 15 minutes just to open the door when they could see me standing there. On top of that today I Arrived just before eight 845 and they would not see my dog because my appointment was at 8:30. Unbelievable customer service and would not recommend.
SL
Saurie Lierman
Oct 22, 2025
5.0
Purchased a giant fish tank. The employees put it in my vehicle and helped securing it for the drive.
Does the Petco Melbourne location have a vet hospital?
Yes, Petco Melbourne has a full-service vet hospital.
Does Petco Melbourne offer vaccinations?
Yes, Petco Melbourne provides vaccinations.
Does Petco Melbourne offer curbside pickup?
Yes, curbside pickup is available at Petco Melbourne. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Melbourne Petco?
Hamster and guinea pig prices vary by location. Call your Melbourne Petco at 3216370282 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Melbourne sell dogs?
No, Melbourne Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Melbourne offer for pet health?
Petco Melbourne offers a full-service vet hospital including vaccinations to keep your pets healthy.
Does Petco Melbourne provide curbside pickup and delivery options?
Yes, Petco Melbourne offers curbside pickup and same-day delivery for eligible products.
What are the store hours for Petco Melbourne?
Petco Melbourne is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Melbourne sell dogs or cats?
No, Petco Melbourne does not sell dogs or cats but offers adoption opportunities through their Petco Love program in partnership with local animal welfare organizations.
Can I find premium pet foods and supplies at Petco Melbourne?
Yes, Petco Melbourne provides premium pet foods, grooming, training, and other pet supplies to meet your pet's needs.
Is Petco Melbourne wheelchair accessible?
Yes, Petco Melbourne has wheelchair accessible entrance, parking, and restroom facilities to accommodate customers with mobility needs.
Where is Petco Melbourne located and how can I contact them?
Petco Melbourne is located at 7201 Shoppes Dr, Ste 109, Melbourne, FL 32940. You can contact them at +1 321-637-0282.
Which nearby pet-related services are available around Petco Melbourne?
Near Petco Melbourne, you can find the Vetco Vaccination Clinic for additional veterinary services, and another Petco location that offers pet grooming.
What nearby stores can I visit for a complete shopping experience around Petco Melbourne?
Close to Petco Melbourne, you can shop at Dollar Tree for discount party supplies, Shoe Station and Shoe Carnival for footwear, and Ross Dress for Less for clothing and accessories.
Are there nearby dining options if I want to eat before or after visiting Petco Melbourne?
Yes, McDonald's, a fast food restaurant, is located nearby for a quick meal before or after your visit to Petco Melbourne.