Banfield Pet Hospital® - Margate provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for being friendly, attentive, and caring towards their pets, although some reported issues with communication and unprofessional behavior from certain employees.
Appointment Issues
Several reviews highlighted problems with scheduling and appointment management, including being turned away despite having scheduled appointments and miscommunication about appointment times.
Quality of Care
Overall, customers expressed satisfaction with the quality of medical care provided to their pets, noting the professionalism and expertise of the veterinarians and staff.
Facility Conditions
The clinic was generally described as clean and well-maintained, although some customers mentioned difficulties with the location due to ongoing construction.
Concerns with Billing
Some customers raised concerns about the wellness plan, feeling it did not provide adequate value or coverage for their pets' needs.
CC
CICI
Jan 22, 2026
1.0
Tired to bring my cat TWICE for a SCHEDULED appointment and was turned away. I’ve been bringing my babies here for the past few year with no problem. I recently downloaded their app and decided to book through that but I guess the two systems don’t coexist 🤦🏽♀️, Idk how but I said no problem, can I book for Thursday & the man behind the counter said he scheduled me for the following Thursday…. I arrived to my surprise it was NEVER scheduled AGAIN!! I’m beyond frustrated and disappointed… my babies will never visit here again 👏🏽👏🏽👏🏽
FA
Fabri Armestar
Jan 19, 2026
5.0
Awesome place they were super nice and welcoming to my dog and answered any questions/concerns I had.
EE
Empress E
Jan 11, 2026
1.0
Was called on Friday because my dog comprehensive exams was overdue and the nice gentleman on the other end asked if I wanted to schedule an appointment and I asked if Saturday was available he told me No so I asked if Sunday was and he said Yes he had Sunday at 10:30am as im preparing on Sunday I receive a call from a female stating I have to reschedule because the Doctor is booked or I can leave him and come back which I said im unable to leave him so she said 11:30am with the practitioner. I show up at 11:25am and the female rep tells me his appointment was at 11am and its past and I have to reschedule. Rude and let me say that this was a waste of my time because I was told 11:30 and I showed up and you will tell me something else. Unorganized location and im disappointed that communication is lacking at this location.
MB
Melissa Benavides
Nov 18, 2025
5.0
Great experience with this location, my dog had a neuter surgery and everything went amazing, he was very well taken care of, the medical team and all the employees were kind and helpful. I felt comfortable and confident from the first moment I visited the hospital. The facility was also clean and well equipped with everything you may need. Very happy with the results, I definitely recommend this location.
JM
Jonathan Mejia
Nov 18, 2025
5.0
Thank You for helping my dog Vince in his surgery!! Excellent service
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
Banfield Pet Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: