Brand Certified
Banfield Pet Hospital
4.2(223 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
2401 W State Rd 434, Longwood, FL
32779, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(407) 786-6116
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Calling all dogs and cats in the Longwood area! Our Longwood animal hospital, located on Wekiva Springs Rd, is here to provide high-quality veterinary care for the pets in our community. Beyond routine check-ups, we offer vaccinations, wellness exams, spaying and neutering, microchipping, dental cleanings for cats and dogs, pet X-rays, parasite prevention, and more.
Our pet hospital, staffed by our passionate and dedicated team, is equipped to provide a range of services to support the well-being of your furry friend. Whether they need lab testing, diagnostics, surgery or support, our veterinarians and vet techs are dedicated to keeping your dog or cat healthy and happy.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.2
223 reviews
5 stars
160
4 stars
17
3 stars
8
2 stars
7
1 star
31
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Many customers praised the caring and professional treatment their pets received from the veterinarians and staff, particularly highlighting Dr. Roman's expertise and compassion.
Staff Attitude
While some reviews noted friendly and helpful staff, others reported rude behavior and poor communication, particularly at the front desk.
Concerns Over Pricing
Several customers expressed frustration with perceived upselling and high costs associated with the wellness plans, feeling that the services were overpriced.
Appointment Issues
Customers frequently mentioned long wait times and issues with appointment scheduling, including being required to leave pets for extended periods.
Mixed Experiences
Overall, experiences varied widely, with some customers feeling well cared for and others expressing dissatisfaction with service quality and communication.
- APAngela Miranda PortuguesFeb 10, 20265.0Want to commend Lisa your office help for all her assistance. She is always pleasant and most helpful handling my needs with Toby. Great representative for Banfield. We really appreciate her.
- RSRaskin Dance and Music SchoolDec 19, 20255.0Lisa was amazing at the front desk and Dr Roman was wonderful in his care and explanation of my dogs health at 15. Love them all at the Longwood location!
- KKKimberlyNov 17, 20255.0I love taking Berkeley my little Yorkshire. I highly recommend. They’re very thorough.
- OLOriana LopezSep 18, 20255.0Aquí atienden a mi bebé perruno súper bien, son muy amables y atentos.. es el lugar ideal para el cuidado de nuestro perrito
- PTPPS TeachSep 15, 20255.0Excellent Vets--Dr Ramon and Gilberto. Very kind, professional, and gentle with all animals! They give beyond in care and concern for pet parents. Lisa and Carley are very courteous and friendly with a true sense of wanting to help. I always feel that my cats are well taken care of by a staff that really cares about my animals and about my concerns!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
Brand Certified Facts from Banfield Pet Hospital
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