Petco

4.4
680 reviews

About

Pet StorePet supply storePetco
Visit your Lighthouse Point Pet Store located at 3774 N. Federal Hwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3774 N Federal Hwy, Lighthouse Point, FL
33064, United States

Hours

Reviews

4.4
669 reviews
5 stars
459
4 stars
107
3 stars
37
2 stars
20
1 star
46

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Multiple customers reported poor grooming experiences, citing unprofessionalism and dissatisfaction with the results.

Customer Service

Feedback on customer service was mixed, with some praising helpful staff while others reported rudeness and unprofessional behavior.

Store Environment

The store was generally described as clean and well-organized, with a good selection of products.

Staff Knowledge

Several reviews highlighted knowledgeable and friendly staff who provided helpful advice and assistance.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and additional charges, such as for bags.
  • VC
    Vinny cardoso
    Dec 27, 2025
    1.0
    12-24-2025 I Will never go back and take my dog there either what a terrible mistake that the groomer did tô my pet , he is a bichon frise and now he look like a puddle , she don’t know how to cut dogs hair and she explains why his face looks one side small and the other side big because ( someone walking and he looked) what a excuses . Last time he was good the young lady did good . Also toke them 6 hours tô do this terrible job poor little boy I drop him 1 pm with appointment and tell call neck at 7 pm, I always come to the store to buy extra stuff but now I’m going to shop somewhere , also the customer service is awful. I explained the way I wanna my bichon looks . Please managers or what ever please trains your grooming lady’s because they don’t know how to do grooming.! I don’t recommend grooming for no one never again. it’s was the worse mistake trust Petco . I took a picture for everyone tô see how they doing with you pet.
  • TV
    T V
    Dec 20, 2025
    2.0
    12-20-2025 @ 5:30 my wife and I were in the store grabbing kitty litter and cat food this was our last stop after visiting multiple stores Christmas shopping I was in the store looking at other things and she went and asked an employee where the restrooms were at and a slick mouth little punk told her that she could pee on the wall that was very disrespectful and if I would have heard it there would have been a bigger issue than this review she waited till we got home tell me the incident and I'm glad she did The reason why it's not one star is because the guy in the front was really nice and really respectful but nevertheless my wife said she's done coming to this store
  • JF
    j flex
    Dec 19, 2025
    5.0
    I called ahead for Ollie's dog food which is hard to find especially the big bag called the store and Donavan was very helpful and he put it aside for me to picked up Thank you great service
  • JD
    J. Wald (D.J.)
    Dec 15, 2025
    5.0
    This location never fails to impress with its exceptional service. The management and Petco employees work diligently to maintain a well-organized store. The staff is consistently courteous and knowledgeable, ensuring a seamless shopping experience. The store's inventory is always well-stocked.
  • PG
    Patrick Greenwell
    Dec 14, 2025
    5.0
    They have great items for our dogs. Friendly staff

Frequently Asked Questions About Petco

Does the Petco Lighthouse Point location have a vet hospital?

No, Petco Lighthouse Point does not have a full-service vet hospital.

Does Petco Lighthouse Point offer vaccinations?

Yes, Petco Lighthouse Point provides vaccinations.