Petco

4.4
672 reviews

About

Pet StorePet supply store
Visit your Lighthouse Point Pet Store located at 3774 N. Federal Hwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3774 N Federal Hwy, Lighthouse Point, FL
33064, United States

Hours

Reviews

4.4
661 reviews
5 stars
452
4 stars
107
3 stars
37
2 stars
20
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior.

Grooming Issues

Several customers expressed dissatisfaction with the grooming services, citing unprofessional staff and poor treatment of pets.

Product Availability

Customers noted inconsistent stock levels and difficulties finding specific items, leading to frustration.

Store Environment

The store is generally described as clean and well-organized, but some customers reported unpleasant odors and unsanitary conditions in certain areas.

Pricing Concerns

There are complaints about high prices and additional charges, such as for bags, which some customers found off-putting.
  • MP
    Matias Pancorvo
    6 days ago
    1.0
    I cant believe how you sell animals like that !! Horrible!
  • HJ
    Hike Jan
    Nov 14, 2025
    1.0
    The worst customer service award goes to the passive aggressive and condescending manager named Juan Rios. Buddy you manage a Petco and act like you're the owner of the company. You have a major ego and can't take constructive criticism, and have a very aggressive demeanor. Rude and disrespectful, we won't be back.
  • TF
    Tj Farmer
    Oct 29, 2025
    2.0
    Has alot of animals but not alot of things to choose from . Unfortunately I dnt go to often anymore.
  • SB
    Sherry Benson
    Oct 5, 2025
    5.0
    I just bought a gift card.
  • ES
    Emily Sharo
    Sep 26, 2025
    1.0
    Do not go to the vetco here. It is quite literally a table in the middle of the store and I heard them tell each person to go to a full service next time for different reasons. I understand the concept, but it could not have been executed worse. Let me sum it up for you, just go somewhere else. Waiting 45 minutes to be spoken to after already having an appointment is not okay.

Frequently Asked Questions About Petco

Does the Petco Lighthouse Point location have a vet hospital?

No, Petco Lighthouse Point does not have a full-service vet hospital.

Does Petco Lighthouse Point offer vaccinations?

Yes, Petco Lighthouse Point provides vaccinations.