Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Lauderhill provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.0
216 reviews
5 stars
133
4 stars
31
3 stars
6
2 stars
6
1 star
40
What are people saying?
AI-generated from recent customer reviews
Staff Compassion
Many customers praised individual staff members for their kindness and compassion, particularly during difficult situations, while some reported a lack of empathy from others.
Customer Service
Feedback varied significantly, with some customers appreciating the friendly and knowledgeable service, while others experienced rudeness and poor communication from front desk staff.
Care Quality
Overall, many reviews highlighted the quality of care provided to pets, though there were complaints about misdiagnoses and high costs for services.
Operational Issues
Several customers expressed frustration with disorganization, lack of communication regarding appointments and prescriptions, and billing practices.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences with the veterinary care and staff, indicating a mix of satisfaction and dissatisfaction.
- MFMARIA ISABEL USQUIANO FERREYRA4 days ago5.0Tuve un problema con la medicina de mi Shitzu porque era líquida y se mueve mucho. Después de lidiar con eso regresé al hospital con mi princesa para que otro vet me ayude con alguna solución efectiva. Me recibió Zion, a quien le expliqué todo y me ayudó de inmediato. El fue muy amable y eficaz. Además le dio un trato muy delicado a mi princesa que ya tiene 17 años y se lo agradezco muchísimo. Gracias Sion por no sólo cumplir tu trabajo si no por la buena voluntad y cariño con el que lo haces. Gracias también al Dr Harcwit ( no sé si escribí bien el apellido) por su ayuda inmediata. Lo valoro y agradezco muchísimo.
- TTToniOct 26, 20255.0I just want to share what a wonderful vet tech assisted me and my cat mango today. Her name is Veronica! She was so nice and friendly and just a delight to work with. She was very informative and caring and loving for my little kitty. she’s just the best that I’ve ever encountered anywhere. They are so lucky to have her. She had such a twin in her eye, and I just had to give her a big hug at the end thanking her for taking care of my little man. Thank you, Veronica for all your love and care!!!
- JHJada HolmesOct 18, 20255.0It was a pleasure taking my sweet Cookie for her 1st vet visit. Both Veronica and Michelle are absolutely AMAZING! They walked me through the process and educated me on preventative measures. My anxiety was definitely alleviated and I am happy with the choice of having Banfield as Cookie’s provider.
- SSStanleyOct 14, 20255.0Brought my dog Rico in for a small wound on his stomach. Met with Zion who explained everything very well before Rico saw Dr. Herowitz. Was prescribed medication and scheduled an appointment for 2 weeks for a follow up. I would recommend them for any of your pets concerns. Thanks again, Rico.
- SMSandra MahechaOct 5, 20251.0We are writing to express our disappointment and sadness about the way our recent visit was handled when we had to put our beloved dog, to sleep on October 4th 2025. This was an incredibly difficult and emotional experience, and we expected compassion and understanding from the staff. Unfortunately, we were met with lack of empathy that made an already heartbreaking situation even harder. The tone and behavior of Veronica (who didn't even know the reason of our visit) and the veterinarian on shift (who seem extremely bothered by our concerns, questions and sadness) came across very cold and insensitive, from the time Veronica walked into the examination room to the time the veterinarian on shift responded to us showing concern about our dog excessively barking when taken to the back. In a moment where kindness and patience were needed most, we felt like an inconvenience. This behavior does not reflect the level of care and compassion that a client, who has been coming to Banfield for 15 years deserves during such a vulnerable time. We will say, Camilo was the ONLY one who showed patience and concerned about our dog and us during this hard time. We thank him for his kindness and professionalism. I hope you take this feedback seriously and address this matter with your team. No pet owner should feel additional pain or distress because of staff conduct during such a sensitive event.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Lauderhill offer for pets?
Banfield Pet Hospital provides health and wellness care including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition advice, parasite control, spay/neuter services, end of life care, and DNA testing for dogs, cats, and small animals.
What are the operating hours of Banfield Pet Hospital in Lauderhill?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM, with closures on several holidays such as Christmas and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care. However, during hospital hours you can call for urgent care advice and referrals. After hours, please contact your local emergency hospital.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage 24/7 via Vet Chat™ on the Banfield app.
What is included in Banfield's Optimum Wellness Plan?
The plan offers annual preventive care including head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. It automatically renews yearly and is not insurance.
How can I pay for an Optimum Wellness Plan at Banfield?
Payments can be spread across 12 monthly installments withdrawn automatically from a bank account or credit card, or paid in full at enrollment.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are called when ready, and Optimum Wellness Plans® Virtual Visits for remote care.
What nearby pet-related businesses can I visit along with Banfield Pet Hospital in Lauderhill?
PetSmart, a pet groomer and store, is nearby and convenient for pet supplies or grooming before or after your veterinary visit to Banfield.
What other types of nearby services are located close to Banfield Pet Hospital?
Nearby are a variety of services such as Mattress Firm for home furniture needs, and Advocate In-Home Care for health and medical support, useful for customers running errands in the area.
Are there dining options near Banfield Pet Hospital in Lauderhill?
Yes, restaurants such as Kings Original, specializing in American chicken dishes, and Ruby Tuesday, a bar and burger restaurant, are nearby and good options for meals around your pet care visit.