Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
230 reviews
5 stars
178
4 stars
22
3 stars
10
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their compassionate and attentive care towards their pets, highlighting the genuine concern shown by veterinarians.
Staff Professionalism
While some reviews commended the professionalism of the veterinarians and techs, others noted issues with front desk staff being rude or unhelpful.
Communication Issues
Several customers expressed frustration with communication, particularly regarding appointment scheduling and follow-up care.
Mixed Experiences
Feedback varied significantly, with some customers reporting excellent experiences while others described dissatisfaction with service quality and perceived upselling.
Curbside Service
Due to COVID-19 protocols, many customers mentioned the curbside service, with mixed feelings about not being able to accompany their pets inside.
- CBCorrine BellesNov 6, 20255.0Overall great experience. Extremely nice people. Very courteous, handled my kitten with care and they offer affordable packages to maintain our furry loved once health. I have a special needs kitty and they saved us a lot of money and provided us with wonderful service. 5 stars from us!!
- SGSandy GNov 5, 20255.0Dr. Hala and her staff are wonderful and take great care of my small dog. She is very knowledgeable and my dog enjoys her visits into the clinic. Thank you for your exceptional service! :)
- DGDavid GirgisNov 5, 20255.0I brought my dog Bella to see Dr Hala and I could not be happier with the care she received. Bella is usually nervous at vet visits, but Dr Hala and her staff were incredibly gentle and patient with her. They spoke to her calmly, moved slowly, and made sure she felt safe before doing anything. Dr Hala took the time to explain everything clearly and answer all my questions. I never felt rushed or unsure. It is very obvious that she genuinely cares about the animals she treats as well as the people who love them. The rest of the staff were friendly and welcoming from the moment we walked in, and the process was smooth and organized from start to finish. I am truly grateful for the level of compassion and professionalism we experienced here. Bella will definitely be coming back to see Dr Hala for all her visits. I highly recommend this location to anyone looking for a veterinarian who truly cares.
- MKMelissa KittingerSep 27, 20251.0Horrible empathy from the front desk and can't respond to emails. Finding a new vet. I love Dr. Shaw but I'm not confident in the rest of the staff there anymore.
- CCCharlene CrawfordSep 9, 20255.0I take my dog there. They are very nice, loving and caring for my dog. She loves going there
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the regular operating hours of Banfield Pet Hospital in Largo West Bay?
Banfield Pet Hospital is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays and certain holidays.
Does Banfield Pet Hospital provide emergency veterinary care?
No, Banfield Pet Hospital does not provide emergency services. However, they can offer urgent care advice during hospital hours and provide referrals if needed. For emergencies outside operating hours, please contact your local emergency hospital.
What types of preventive care services does Banfield Pet Hospital offer?
They offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations as part of their preventive care.
Can I schedule an appointment online or through an app for Banfield Pet Hospital?
Yes, you can schedule an appointment online via their website or use the Banfield app available on iOS and Android to manage appointments and access veterinary advice.
Does Banfield Pet Hospital offer telehealth services for pet care advice?
Yes, Banfield clients with an Optimum Wellness Plan can access 24/7 general pet care advice and triage support through Vet Chat™ available on the Banfield app.
What measures does Banfield Pet Hospital take to ensure safety during COVID-19?
They follow strict protocols including encouraging pet drop-offs and enhanced cleaning to protect pets, clients, and staff. Clients are encouraged to call ahead and can also access telehealth services via the Banfield app.
What nearby places can I visit around Banfield Pet Hospital in Largo West Bay?
Nearby places include Dagwood's Sandwich Shoppe for a quick meal, Tropical Smoothie Cafe for refreshing drinks, and Jet's Pizza if you're craving pizza.
Are there any nearby hardware or home supply stores near Banfield Pet Hospital?
Yes, Sunshine Ace Hardware and Hammerhead's Hardware LLC are nearby for any home improvement supplies you may need.
Is there access to healthcare services close to Banfield Pet Hospital?
Yes, nearby healthcare facilities include HCA Florida Healthcare at Home - Largo, St. Michael’s Surgery Center, and St. Michael’s Eye and Laser Institute.
Does Banfield Pet Hospital require appointments and offer wheelchair accessible restrooms?
Yes, appointments are required, and the hospital has wheelchair accessible restrooms to accommodate all clients.