Banfield Pet Hospital® - Largo provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Feedback indicates a mix of experiences with staff knowledge and professionalism, with some praising the care while others report rudeness and incompetence.
Appointment Issues
Numerous customers expressed frustration with long wait times, appointment cancellations, and the drop-off policy, which many found unacceptable.
Customer Service
Several reviews highlighted poor customer service, including unhelpful responses and lack of communication regarding appointments and care plans.
Care Quality
While some customers praised the quality of care for their pets, others reported inadequate examinations and rushed services, leading to dissatisfaction.
Pricing Concerns
Many customers noted high costs associated with services, even with wellness plans, leading to perceptions of the business prioritizing profit over care.
JR
Jennifer R
Nov 5, 2025
3.0
I like the staff and vet. However, I feel that the services are way overpriced. I prepaid just over $400 for my dog’s spay as an add-on to her wellness plan. The day of her procedure, I was provided an estimate of $100 for her pain meds and e-collar and was told it could be more if they found that she was in heat during her procedure (she was not in heat) I was also told I’d receive a call if the estimate was to go up because of that. No call was received until her surgery was done and was informed the cost was over $300 because she was overweight by 5 lbs in the abdomen, requiring an assistant to physically prop her during her surgery. No warning for this. I expected to pay $100 on top of the already prepaid amount of over $400 and ended up with a cost almost as high as the surgery itself. The cost was brought down to $257 after I mentioned that was not an amount I was quoted. She’s my first puppy so I blame myself for not doing my homework but I don’t plan on doing renewing her puppy plan because of this.
KP
Kyle P
Nov 5, 2025
1.0
Highly recommend not to take your dog to this location. Staff are very well untrained and very rude to their customers.
NN
NuPerfumista
Oct 2, 2025
1.0
Usually took my dog to Banfield in South Florida when living there and everything was great. This location made me wait over 20 min WITH an appointment so I walked out and left. Peoples time do not revolve around vets.
KR
Kimberly Rolston
Sep 15, 2025
1.0
I finally left Banfield Largo. I used to love them, but as vets left, I had horrible success there. I called one morning because my dog woke up and couldn't walk, her back legs wouldn't work and she appeared to not be able to see. I feared she had a stroke or something. When I called, they told me they were too busy and couldn't see her. I understand emergencies happen, but the lady was terribly rude in a time of crisis.
HG
Heidi Golden
Sep 11, 2025
5.0
Dr. Schimmel squeezed me in (Thanks to Carrie too.) on her surgery day to see my 3 y.o. female Siberian Husky, who was having a very serious issue. Dr. Schimmel eased my anxiety & did not minimize my concerns. My daughter & I left the facility being able to breathe 'cause our precious pet was going to be okay. Thank you Dr. Schimmel & Carrie.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Largo?
Banfield Pet Hospital in Largo is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 5:00 PM. It is closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals. For emergencies outside hospital hours, contact your local emergency hospital.
What preventive health care services are offered at Banfield Pet Hospital?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan provides annual preventive care such as head-to-tail exams, vaccines, early diagnostic screenings, nutrition consultations, and dental care. It automatically renews annually and offers discounts on treatment not covered by the plan.
How can I schedule an appointment at Banfield Pet Hospital in Largo?
You can schedule an appointment online via their website or use the Banfield mobile app available on iOS and Android. Appointment scheduling requires an appointment in advance.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are notified when ready for pickup, and virtual visits for Optimum Wellness Plan members.
Is Banfield Pet Hospital welcoming to all pet owners including LGBTQ customers?
Yes, Banfield Pet Hospital welcomes LGBTQ customers and requires appointments for services to ensure quality care.
What nearby places can I visit in Largo before or after my appointment at Banfield Pet Hospital?
Nearby, you can visit Maurices or Burlington for clothing shopping, enjoy a dessert at Yogurtland, or watch a movie at Largo Mall At Regal Movie Theater. PetSmart is also nearby for grooming and pet supplies.
How can the nearby PSTA Largo Mall bus station help me get to Banfield Pet Hospital?
PSTA Largo Mall bus station provides convenient public transit access to the Largo Mall area, making it easier for customers to reach Banfield Pet Hospital without driving.
Are there places near Banfield Pet Hospital where I can get other pet-related services?
Yes, PetSmart nearby offers pet grooming and supplies. This can be convenient if you want to combine your veterinary visit with grooming or pet shopping.