Banfield Pet Hospital® - Largo provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers reported poor experiences with staff, citing rudeness and unprofessional behavior, particularly at the front desk.
Appointment Issues
Numerous reviews mentioned problems with appointment scheduling, including cancellations without notice and long wait times.
Pricing Concerns
Several customers expressed dissatisfaction with the high costs of services, feeling that they were overcharged or misled about pricing.
Care Quality
While some customers praised the care their pets received, others reported inadequate examinations and a lack of thoroughness in treatment.
Drop-off Policy
Many customers were unhappy with the drop-off policy, preferring to stay with their pets during appointments rather than leaving them in a kennel.
TS
Thomas Sullivan
Dec 31, 2025
5.0
Thank you for taking such good care of my Bosco. I am so glad I took him to a place that cares.And cares for the people and their family furry members.
The medical veterinary staff that you have. There are fantastic. The stores staff always are very helpful in smiling. All the time I am so grateful. Thank you.
GS
Ginoris Hair Extensions Salon
Dec 26, 2025
5.0
I love this clinic thank you for explaining everything to me about my beautiful baby boy Persian cat and how to help him stay healthy
ZW
Zachary Wiles
Dec 18, 2025
1.0
December 18th 2025.Front desk worker is disrespectful. I will definitely never come to banfield hospital and will never recommend
ZW
zachary wiles
Dec 18, 2025
1.0
Banfield hospital at Largo mall has the worst customer service.\nI would definitely not bring my dog here
JM
janeliz mercado
Dec 6, 2025
1.0
If I could give 0 stars I will. I made an appointment a week ago online and even called in to make sure I did everything right and the lady I spoke with said everything was good and even asked me to move my appointment up to 8am instead of 10am and I agreed even though it was early on a Saturday. Well Saturday comes around and I’m the first person there and when the lady at the front desk goes to check us in she can’t find my information in the system so I pulled up my confirmation email and verified I was at the right location. She goes to the back to talk to the nurses all the while my dog is freaking out and when she comes back out she goes on to tell me that since they can’t find me in the system they can’t do anything for me but I could wait until 3pm to get seen which would not have been a problem if she didn’t go on to say “ we believe it would be in the best interest of your dogs mental health and your mental health that you don’t wait” mind you I was sitting there patiently waiting and petting my dog. The whole ordeal was unprofessional and honestly kinda of judgmental. Horrible experience 10 out of 10 would not recommend.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Largo?
Banfield Pet Hospital in Largo is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 5:00 PM. It is closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals. For emergencies outside hospital hours, contact your local emergency hospital.
What preventive health care services are offered at Banfield Pet Hospital?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan provides annual preventive care such as head-to-tail exams, vaccines, early diagnostic screenings, nutrition consultations, and dental care. It automatically renews annually and offers discounts on treatment not covered by the plan.
How can I schedule an appointment at Banfield Pet Hospital in Largo?
You can schedule an appointment online via their website or use the Banfield mobile app available on iOS and Android. Appointment scheduling requires an appointment in advance.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are notified when ready for pickup, and virtual visits for Optimum Wellness Plan members.
Is Banfield Pet Hospital welcoming to all pet owners including LGBTQ customers?
Yes, Banfield Pet Hospital welcomes LGBTQ customers and requires appointments for services to ensure quality care.
What nearby places can I visit in Largo before or after my appointment at Banfield Pet Hospital?
Nearby, you can visit Maurices or Burlington for clothing shopping, enjoy a dessert at Yogurtland, or watch a movie at Largo Mall At Regal Movie Theater. PetSmart is also nearby for grooming and pet supplies.
How can the nearby PSTA Largo Mall bus station help me get to Banfield Pet Hospital?
PSTA Largo Mall bus station provides convenient public transit access to the Largo Mall area, making it easier for customers to reach Banfield Pet Hospital without driving.
Are there places near Banfield Pet Hospital where I can get other pet-related services?
Yes, PetSmart nearby offers pet grooming and supplies. This can be convenient if you want to combine your veterinary visit with grooming or pet shopping.