Banfield Pet Hospital

3.7
261 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Largo provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
10500 Ulmerton Rd, Largo, FL
33771, United States

Hours

Reviews

3.7
261 reviews
5 stars
149
4 stars
21
3 stars
15
2 stars
12
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with staff, citing rudeness and unprofessional behavior, particularly at the front desk.

Appointment Issues

Numerous reviews mentioned problems with appointment scheduling, including cancellations without notice and long wait times.

Pricing Concerns

Several customers expressed dissatisfaction with the high costs of services, feeling that they were overcharged or misled about pricing.

Care Quality

While some customers praised the care their pets received, others reported inadequate examinations and a lack of thoroughness in treatment.

Drop-off Policy

Many customers were unhappy with the drop-off policy, preferring to stay with their pets during appointments rather than leaving them in a kennel.
  • TS
    Thomas Sullivan
    Dec 31, 2025
    5.0
    Thank you for taking such good care of my Bosco. I am so glad I took him to a place that cares.And cares for the people and their family furry members. The medical veterinary staff that you have. There are fantastic. The stores staff always are very helpful in smiling. All the time I am so grateful. Thank you.
  • GS
    Ginoris Hair Extensions Salon
    Dec 26, 2025
    5.0
    I love this clinic thank you for explaining everything to me about my beautiful baby boy Persian cat and how to help him stay healthy
  • ZW
    Zachary Wiles
    Dec 18, 2025
    1.0
    December 18th 2025.Front desk worker is disrespectful. I will definitely never come to banfield hospital and will never recommend
  • ZW
    zachary wiles
    Dec 18, 2025
    1.0
    Banfield hospital at Largo mall has the worst customer service.\nI would definitely not bring my dog here
  • JM
    janeliz mercado
    Dec 6, 2025
    1.0
    If I could give 0 stars I will. I made an appointment a week ago online and even called in to make sure I did everything right and the lady I spoke with said everything was good and even asked me to move my appointment up to 8am instead of 10am and I agreed even though it was early on a Saturday. Well Saturday comes around and I’m the first person there and when the lady at the front desk goes to check us in she can’t find my information in the system so I pulled up my confirmation email and verified I was at the right location. She goes to the back to talk to the nurses all the while my dog is freaking out and when she comes back out she goes on to tell me that since they can’t find me in the system they can’t do anything for me but I could wait until 3pm to get seen which would not have been a problem if she didn’t go on to say “ we believe it would be in the best interest of your dogs mental health and your mental health that you don’t wait” mind you I was sitting there patiently waiting and petting my dog. The whole ordeal was unprofessional and honestly kinda of judgmental. Horrible experience 10 out of 10 would not recommend.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.