Petco

4.3
2178 reviews

About

Pet StorePet supply store
Visit your Lakeland Pet Store located at 4139 Us Hwy 98 N for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4139 US Hwy 98 N, Lakeland, FL
33809, United States

Hours

Reviews

4.3
2,168 reviews
5 stars
1,352
4 stars
473
3 stars
176
2 stars
63
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported poor experiences and unprofessional behavior.

Product Availability

Customers frequently noted issues with stock levels, particularly for specific pet foods and supplies, although some mentioned that the store is generally well-stocked.

Grooming Services

Grooming services received mixed reviews, with some customers expressing satisfaction while others reported poor experiences and dissatisfaction with the quality of grooming.

Store Cleanliness

The store is generally described as clean and well-organized, contributing positively to the shopping experience.

Pricing

Many customers found prices to be on the higher side compared to competitors, which was a common point of concern.
  • AN
    Ashley Negron
    2 days ago
    1.0
    I went to this location today for an 11 o’clock appt and they called Natalie out the back to access my dogs and before anything she tried to grab my dog little bear and she did not even come up to him in a way that was approachable she grabbed him by the neck roughly and he began choking. I left the store because he was in distress. My dog ended up, showing her teeth because he felt uncomfortable. She did not introduce herself. She simply came over and tried to touch him and grab his neck. I ended up cancelling both appts I was so hurt and upset. Will NEVER GO Back to this location!!!
  • MC
    Macinzi Cooper
    Nov 12, 2025
    5.0
    Dan was awesome! Me and my husband went in looking for fish for our new tank and he directed us to exactly what we should use for starting our new tank up as well as good starter fish for our tank! You can tell how passionate he is about his job, Plus their tanks are so clean and all of their fish looked so lively and healthy, you can tell how much they care about their animals just by looking around. We love our new fish and we’ll definitely be back for more fish!
  • IG
    Ingra Gardner
    Nov 8, 2025
    5.0
    Sadly my local Petco did not have the Royal Canin Poodle food my pups eat so I went to this location. Good experience.
  • SF
    Sunkissed Floridian
    Nov 6, 2025
    5.0
    The dogs love it here. SHOUT OUT to the Polk County Bully Project for supplying us with dogs. They have blue dog treats and good toys.
  • RA
    Robin Arndt
    Oct 29, 2025
    1.0
    I just had one of the weirdest dumbest experiences in your store tonight trying to buy three glow fish for my grandson‘s tank. first of all, there was a customer there that I should’ve said mind your own business to start with but continue talking about how big my tank was and how many fish I understand that I have a 3 1/2 gallon glow fish tank that can hold three fish that’s what I was buying for my grandson and she said my tank was not big enough and told the worker there which intern told the manager there and then he told me he could not sell me any fish.

Frequently Asked Questions About Petco

Does the Petco Lakeland location have a vet hospital?

No, Petco Lakeland does not have a full-service vet hospital.

Does Petco Lakeland offer vaccinations?

Yes, Petco Lakeland provides vaccinations.