Banfield Pet Hospital® - Lakeland provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Only because I had to ... 1 star .
Rachel the VET TECH not a DOCTOR! Was extremely cold hearted and should probably not work in any field of medicine. Horrible experience soon as we stepped in the room. They say dogs can tell , and well my princess could definitely tell . But soon as the doctor came in the room with her, her voice purked up and all a sudden she was 4/10 cheerful. Which was a great improvement from the snarky comments and bad attitude we were greeted with for an EMERGENCY VISIT! Banfield needs to fo better about vetting their vet techs. She may have slipped through the cracks but I am sure I am not the first to have a bad experience with her. Maybe she was having a bad day. But stay home if thats the case. In medical emergency situations we don't need to be met with unsolicited attitude and rudeness.
J2
JR 2O
Apr 3, 2026
4.0
Love Banfield for service and care, but the WAIT everytime just to pick up my pet after care can improve, thus the reason I knocked off a star.
CW
chelsea wasa
Mar 27, 2026
1.0
I had an extremely disappointing experience at this clinic. We took our cat because he was not eating, sneezing and had low energy. I booked an in-room appointment, but they didn’t give us a room, we did not get to talk to a vet and they brushed off his symptoms. When I asked what to do about him not eating they said he probably doesn’t like his food. We ended up having to rush him to an emergency vet for a severe upper respiratory infection. I would never recommend this clinic.
JG
Jesmarie Guzman
Mar 21, 2026
5.0
Maria was sooo amazing and helpful! She answered all my questions and was the sweetest! Please have more people like her💜
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Lakeland?
Banfield Pet Hospital in Lakeland is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and certain holidays.
Does Banfield Pet Hospital in Lakeland accept new patients?
Yes, Banfield Pet Hospital in Lakeland is currently accepting new patients.
What types of veterinary services does Banfield Pet Hospital offer?
Banfield offers a range of services including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition advice, parasite control, spay/neuter services, DNA testing, and end-of-life care.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care but can offer urgent care advice during hospital hours and referrals to emergency hospitals or specialty providers if necessary.
What is an Optimum Wellness Plan offered by Banfield?
An Optimum Wellness Plan provides annual preventive care with head-to-tail exams, vaccines, early diagnostic screening, dental care, nutrition consultations, and more, designed to keep pets healthy throughout their lives.
Can I consult a Banfield veterinarian online?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat™ via the Banfield app.
How can I schedule an appointment with Banfield Pet Hospital in Lakeland?
You can schedule an appointment online through Banfield’s website or use their app available on iOS and Android devices for convenient booking.
Are there shopping centers near Banfield Pet Hospital where I can shop after my pet's visit?
Yes, Lakeland Park Center and nearby stores like Ross Dress for Less, Old Navy, and Five Below offer a variety of shopping options conveniently close to Banfield Pet Hospital.
What beauty and spa services are near Banfield Pet Hospital in Lakeland?
Nearby beauty and spa options include ashleigh shay hair, Ulta Beauty, Benefit Cosmetics BrowBar, and Van Spa & Nails, perfect for pampering before or after your pet’s visit.
Are there dining options near Banfield Pet Hospital in Lakeland?
Yes, Crumbl - North Lakeland and Miller's Ale House are nearby dining spots where you can enjoy desserts or a meal after your appointment.
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