Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Located inside PetSmart just off North Congress Avenue, Banfield Pet Hospital® in Lake Park, FL, is ready to partner with you and your pet. You can find our friendly veterinary team, ready to provide your furry friend with compassionate care, just a short drive from Interstate 95 and Highway 1. If your pet needs a checkup, routine vaccination, or dental care, our veterinarian services in Lake Park are available to pets of all ages, shapes, and sizes. Once you and your pet’s visit at our office is complete, let us know how we did or how we can improve by leaving us a review!
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.2
208 reviews
5 stars
141
4 stars
27
3 stars
11
2 stars3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, caring, and attentive to their pets' needs.
Mixed Experiences
There are significant mixed reviews, with some customers expressing dissatisfaction with service quality and communication.
Concerns Over Care
Several reviews raised serious concerns about the quality of care provided, including allegations of negligence and poor treatment.
Customer Service Issues
Numerous customers reported poor experiences with front desk staff, citing rudeness and lack of professionalism.
Wellness Plans
Some customers found value in the wellness plans offered, noting they helped save on veterinary costs.
- ASAshlee SandmanDec 5, 20255.0My pup is on the wellness plan and I have to say, Dr Anderson is amazing. She always gives clear, honest feedback and really helps me understand what’s going on with my senior dog. She always lays out all the options available, which options she thinks are the best route, and never pushes for an option that isn’t necessary. She has been the only vet in my 15.5 year old dogs life that I feel I can trust and that my girl is in good hands. I switched to this clinic from another location just to have Dr Anderson as my girls primary provider. Highly recommend this clinic all of the staff is kind and helpful as well.
- MHMary HartmannSep 24, 20251.0I spent $800, and my dog died a few days later, Good Job!!
- KBKarma BailySep 11, 20255.0Fast and friendly services
- EPEvelyn Ploumis-DevickSep 11, 20255.0Awesome staff, vet techs, and vets!!! Thank you for caring for Mia!!
- WRWilliam RubinAug 12, 20251.0DO NOT TAKE YOUR PET HERE. Took my poor cat here for a simple cyst removal, two months later she's dead. Would post pictures of the green vomit and terrible stitches but it won't allow me. They take no responsibility for killing an otherwise healthy cat, and will end up blaming you if anything goes wrong.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Lake Park?
Banfield Pet Hospital is open Monday through Friday from 7:00 AM to 6:00 PM, and on Saturdays from 7:00 AM to 5:00 PM. It is closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency veterinary care?
No, Banfield does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals. For emergencies outside of these hours, please contact your local emergency hospital.
What preventive pet health care services are offered at Banfield Pet Hospital?
Banfield offers a range of preventive care treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy throughout all life stages.
What is the Optimum Wellness Plan offered by Banfield Pet Hospital?
The Optimum Wellness Plan includes annual preventive care such as full exams, vaccines, early diagnostics, nutrition consultations, and dental care. It automatically renews yearly and offers discounts on treatments outside the plan.
How can I schedule an appointment with Banfield Pet Hospital?
Appointments can be scheduled online via Banfield's website or app. Banfield requires appointments for visits, which include in-room, drop-off, and virtual visits for clients with an Optimum Wellness Plan.
Where is Banfield Pet Hospital located in Lake Park?
Banfield Pet Hospital is located inside PetSmart at 300 N Congress Ave, Lake Park, FL 33403, providing easy access from Interstate 95 and Highway 1.
Are there pet grooming services near Banfield Pet Hospital?
Yes, PetSmart and PetSmart Grooming are located nearby Banfield, offering convenient grooming and pet store services to complement your veterinary care visits.
What dining options are near Banfield Pet Hospital in Lake Park?
Several dining options close to Banfield include Texas Roadhouse, offering American-style steakhouse meals; Culver's, known for burgers and fast food; and Coal Stove Jamaican Kitchen, a Caribbean restaurant for diverse cuisine.
How can I access Banfield Pet Hospital’s veterinary advice remotely?
Clients with Optimum Wellness Plans can use Vet Chat™ through the Banfield app to get 24/7 remote veterinary advice and pet care triage support from a veterinarian anytime.
What nearby services or businesses could be useful when visiting Banfield Pet Hospital?
Nearby businesses include automotive services like Master Automotive Center and AutoZone, which could be helpful if you’re traveling by car, as well as retail stores like Kohl's for shopping before or after your appointment.