Many customers praised the staff for their friendliness, professionalism, and the personalized care given to their pets.
Grooming Quality
While several reviews highlighted excellent grooming results, there were also complaints about inconsistent quality and some poor grooming experiences.
Facility Cleanliness
Feedback was mixed regarding cleanliness; some customers noted unpleasant odors and cleanliness issues, while others found the facility well-organized and clean.
Communication Issues
Several customers reported problems with communication, including misunderstandings about services and dissatisfaction with how complaints were handled.
Overall Experience
Many customers expressed a strong loyalty to the business, citing positive experiences, but there were notable negative experiences that affected some customers' willingness to return.
KC
karen caruso
Oct 29, 2025
5.0
Everyone is pleasant and professional. Danielle, the groomer, takes excellent care of our schnoodle, who is not an easy client! I drive 50 minutes for Charlie’s grooming!!!!
DP
Daniel Perez
Jun 11, 2021
5.0
Everyone,including alex the owner were the most reliable and helpful people I've ever met when i needed help to take care of my dog. They healed up and took care of my pet at rates that didn't bankrupt me unlike vet care. I definitely recommend coming here if you want what's best for your pet.
GA
Gabriel de Andrade
Jun 10, 2019
5.0
Incredible experience!!! Loved it!!!
MS
Moisés Melo Santos
Nov 8, 2018
5.0
Best place to take your dog! Clean and professional, Alex is the best!
SE
S Engelhart
Sep 2, 2018
1.0
Wouldn't board my pet there. I heard a poor doggy barking incessantly one evening when I was in that shopping center. The place was closed. Heard him barking & crying way out into the parking lot.
Frequently Asked Questions About Hollywood Houndz Boutique, Spa & Hotel
How soon can I get my dog in for an appointment?
We generally have availability to schedule your dog's appointment within seven days of your request.
How long does an appointment last?
Our grooming appointments typically require between two to three hours from the scheduled start time.
Do you have experienced groomers?
All of our professional groomers possess a minimum of ten years of experience in the field.
How soon can I schedule an appointment for my dog at Hollywood Houndz Boutique?
Appointments for your dog can generally be scheduled within seven days of your request.
What is the typical duration of a pet grooming appointment?
Grooming appointments usually take between two to three hours from the scheduled start time.
Are the groomers at Hollywood Houndz experienced?
Yes, all professional groomers have at least ten years of experience.
What are the operating hours of Hollywood Houndz Boutique, Spa & Hotel?
The boutique is open Monday through Saturday from 7:30 AM to 6:00 PM and is closed on Sundays.
Does Hollywood Houndz accept walk-in customers or is an appointment required?
Walk-ins are accepted, but appointments are encouraged to ensure availability.
What types of payment does Hollywood Houndz accept?
They accept American Express, Cash, Check, Discover, Mastercard, Visa, and Zelle.
What pet services does Hollywood Houndz offer?
Services include pet grooming, pet boarding, and grooming add-ons such as nail trimming and teeth brushing.
Are there any nearby restaurants I can visit when I bring my pet for grooming?
Yes, nearby restaurants include Pi Pizza, Huey Magoo's for chicken and American fast food, Don Julio Mexican Kitchen, and Keke’s Breakfast Cafe.
How can visits to nearby fitness centers benefit my experience at Hollywood Houndz?
You can schedule your pet's grooming or boarding and then visit nearby fitness centers like Club Pilates or The Bar Method for a workout during your wait.
Is Hollywood Houndz accessible via nearby transportation or other services?
While specific transit stations aren't listed, the location is near employment agencies like Randstad and shipping centers like UPS Alliance Shipping Partner, indicating a well-developed area that is easy to access.