Visit your Kissimmee Vineland Vetco Total Care Animal Hospital located at 3201 Vineland Rd. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Many customers praised the caring and professional attitude of the veterinarians and staff, highlighting their thoroughness and compassion in treating pets.
Customer Service
While some reviews noted excellent customer service, others reported negative experiences with staff, particularly regarding communication and handling of appointments.
Timeliness
Several customers expressed frustration with long wait times and scheduling issues, indicating that appointments often took longer than expected.
Pricing Concerns
There were mixed reviews about pricing, with some customers feeling that costs were high and others expressing satisfaction with the value received for services.
Mixed Experiences
Overall, experiences varied widely, with some customers having exceptional visits while others reported serious dissatisfaction, particularly regarding specific staff interactions.
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Tyson Merkel
Nov 5, 2025
5.0
We had a great experience. Branden was ver helpful, knowledgeable, and great with my pet. Doctor Velazquez was also very sweet and knowledgeable. I would come back for the service they gave us,
ST
Salls Tats
Nov 4, 2025
5.0
I had such a great experience at the vet today! Brandon was amazing. I was really worried because my kitten was sick, and I didn’t know what to do or how much it was going to cost. He was very kind, understanding, and made everything go so smoothly. He explained things clearly, helped me feel at ease, and truly cared about my kitten. I really appreciate his patience and professionalism — thank you, Brandon, for making a stressful situation so much easier!
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jason boyce
Nov 3, 2025
5.0
Everyone was great and caring. This was Sylvesters first vet visit in years and he stayed very calm during the whole visit because of the staff
EB
Emily Budd
Oct 29, 2025
5.0
We are so lucky we found Dr. Cruz. Both of our boys have had a slew of problems. She has been caring, calm and so helpful. We really appreciate the team here and are so thankful for them.
MB
mad brayer
Oct 25, 2025
2.0
This is for the Kissimmee, FL location. It is a mile from my house. The vet techs are friendly. That was all of the good things. They are never on time so don't make plans for at least an hour after the start of your appointment. They triple book appointments for 2 drs to handle so it takes way longer than necessary for the appointment. This will bey last visit.