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Vetco Total Care Animal Hospital

4.1
(477 reviews)

Business Details

3246 N John Young Pkwy, Kissimmee, FL
34741-7549, United States
(407) 785-6461
https://stores.petco.com/fl/kissimmee/vet-hospital-kissimmee-fl-2715.html

About

VeterinarianAnimal HospitalPetco
Visit an animal hospital near you at 3246 N John Young Pkwy, offering full-service veterinary care for dogs and cats. Our Petco Vet Hospital is staffed by licensed veterinarians providing comprehensive medical care to support your pet’s health at every stage of life. Veterinary services include routine wellness exams, preventive care, diagnostics, sick pet visits, and ongoing treatment plans tailored to your pet’s needs. With a focus on compassionate care and convenient access, our veterinary hospital helps you make confident decisions about your pet’s health. Schedule an appointment today to visit a trusted veterinary hospital near you.

Details

  • Requires appointmentAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingNot available

Location

Vetco Total Care Animal Hospital
3246 N John Young Pkwy, Kissimmee, FL
34741-7549, United States

Hours

Reviews

4.1
477 reviews
5 stars
342
4 stars
23
3 stars
14
2 stars
9
1 star
89

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff varies widely; some customers praised the kindness and professionalism of staff members like Jax and Dr. Lucas, while others reported rude and unhelpful behavior from receptionists and vet techs.

Communication Issues

Many customers expressed frustration with poor communication regarding appointment confirmations, pricing, and treatment options, leading to misunderstandings and dissatisfaction.

Quality of Care

While some reviews highlighted excellent care and thorough examinations, others criticized the clinic for misdiagnoses, unnecessary tests, and high costs without effective treatment.

Customer Service

Numerous reviews indicated a lack of empathy and professionalism in customer service, with complaints about being treated poorly and feeling disrespected.

Pricing Concerns

Several customers felt that the pricing was misleading or excessively high, with complaints about unexpected fees and charges for services that were not clearly communicated.
  • JM
    Jacquelyn Musiol
    Jan 9, 2026
    5.0
    Dr Pablon is a very dedicated, compassionate, caring and knowledgeable vet who has been treating both of my dogs for the past several months. His staff includes Vet Tech Jax who is caring and efficient!! Highly recommend Dr Pablon and his staff to anyone who wants excellent veterinary care!
  • SK
    Shaina Kidder
    Dec 30, 2025
    1.0
    I booked a sick visit for my cat who was repeatedly vomiting and lethargic, clearly a sensitive and urgent situation. I was left a rude voicemail around 9 am saying that if I didn’t confirm in time they would give the appointment to another pet, I confirmed as soon as I woke up and could, saying that I would be there. This morning around 10 am they cancelled my appointment because I didn’t confirm in time and had already given the appointment away. I have never had these issues with a Vetco before, and have been using them for many years for my cats. I work overnights and do not run on the same schedule as a lot of people. This was rude, unprofessional, and down right insensitive to someone who loves their pets and are in a very emotional situation. Now I have a very sick cat who has to wait a whole day more to see any vet because this office didn’t think I confirmed in time, even though I confirmed a whole almost 30 hours before the appointment time. Vetco, if my 13 year old elderly cat dies because you cancelled my appointment, that’s on you. I will never use this service or recommend them to anyone again, how absolutely heartless to do this to a pet parent during the holidays. I hope you all have the day you deserve.
  • DD
    Dr. Juan Escobar, D.C.
    Dec 13, 2025
    1.0
    Horrible service, took my golden for a visit scheduled by the groomer due to an allergy and apparently they cover the visit but my dog has free ver visits so technically they didnt cover it. Dog got checked by the vet, he was great but the assistant was rude, I was handed a bag with the dogs meds and once i asked for instructions she said “read the label and you need to leave bc is 6:01 and we need to go home. I had to figure it out and fi d out what med was for what and treat my dog. Bill was 600 and technically we were kicked out. Never use them, ever.
  • AR
    alexandra rincon
    Dec 11, 2025
    1.0
    If I could give it 0 stars, I would. They were incredibly racist. No one wanted to help me in Spanish. They told me there was no one available, and then someone came out. It's a shame I didn't ask the names of the people who helped me. Then they treated me very badly, with a terrible attitude. If they treat people like that, I don't want to imagine how they treat animals. The employees had a very bad attitude!! as if one were asking for things for free and money had no value
  • MM
    M M
    Nov 24, 2025
    1.0
    I’ve been coming here for over a year, but this will be my last visit. The lack of communication between team members has wasted my time and money, and the overall care for my dog was disappointing. I also want to warn others that having an appointment here doesn’t guarantee the doctor will actually see your pet, instead whoever was available(weird). Generally my experience today was absolutely unacceptable. Overall, I would pass on this specific location.

Frequently Asked Questions About Vetco Total Care Animal Hospital

What services does Vetco Total Care Animal Hospital in Kissimmee offer?

Vetco Total Care Animal Hospital offers comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and more.

Where is Vetco Total Care Animal Hospital located?

It is located at 3246 N John Young Pkwy, Kissimmee, FL 34741-7549.

Brand Certified Facts from Vetco Total Care Animal Hospital

Vetco Total Care Animal Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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