Business Details
About
VeterinarianAnimal HospitalPetco
Visit your Kissimmee Vetco Total Care Animal Hospital located at 3246 N John Young Pkwy. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Vetco Total Care Animal Hospital
3246 N John Young Pkwy, Kissimmee, FL
34741-7549, United States
Hours
Reviews
4.1
472 reviews
5 stars
337
4 stars
23
3 stars
14
2 stars
9
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff interactions and lack of empathy towards pet owners.
Communication Issues
Many customers reported a lack of clear communication regarding appointments, pricing, and treatment options, leading to frustration and confusion.
Quality of Care
While some customers praised the veterinary staff for their care and attention, others expressed dissatisfaction with misdiagnoses and inadequate treatment.
Pricing Concerns
Several reviews mentioned high costs for services and perceived unethical pricing practices, leading to feelings of being overcharged.
Mixed Experiences
There were a mix of positive and negative experiences, with some customers expressing satisfaction with specific staff members while others had negative encounters.
- JMJacquelyn Musiol4 days ago5.0Dr Pablon is a very dedicated, compassionate, caring and knowledgeable vet who has been treating both of my dogs for the past several months. His staff includes Vet Tech Jax who is caring and efficient!! Highly recommend Dr Pablon and his staff to anyone who wants excellent veterinary care!
- SKShaina KidderDec 30, 20251.0I booked a sick visit for my cat who was repeatedly vomiting and lethargic, clearly a sensitive and urgent situation. I was left a rude voicemail around 9 am saying that if I didn’t confirm in time they would give the appointment to another pet, I confirmed as soon as I woke up and could, saying that I would be there. This morning around 10 am they cancelled my appointment because I didn’t confirm in time and had already given the appointment away. I have never had these issues with a Vetco before, and have been using them for many years for my cats. I work overnights and do not run on the same schedule as a lot of people. This was rude, unprofessional, and down right insensitive to someone who loves their pets and are in a very emotional situation. Now I have a very sick cat who has to wait a whole day more to see any vet because this office didn’t think I confirmed in time, even though I confirmed a whole almost 30 hours before the appointment time. Vetco, if my 13 year old elderly cat dies because you cancelled my appointment, that’s on you. I will never use this service or recommend them to anyone again, how absolutely heartless to do this to a pet parent during the holidays. I hope you all have the day you deserve.
- DDDr. Juan Escobar, D.C.Dec 13, 20251.0Horrible service, took my golden for a visit scheduled by the groomer due to an allergy and apparently they cover the visit but my dog has free ver visits so technically they didnt cover it. Dog got checked by the vet, he was great but the assistant was rude, I was handed a bag with the dogs meds and once i asked for instructions she said “read the label and you need to leave bc is 6:01 and we need to go home. I had to figure it out and fi d out what med was for what and treat my dog. Bill was 600 and technically we were kicked out. Never use them, ever.
- ARalexandra rinconDec 11, 20251.0If I could give it 0 stars, I would. They were incredibly racist. No one wanted to help me in Spanish. They told me there was no one available, and then someone came out. It's a shame I didn't ask the names of the people who helped me. Then they treated me very badly, with a terrible attitude. If they treat people like that, I don't want to imagine how they treat animals. The employees had a very bad attitude!! as if one were asking for things for free and money had no value
- RJRalph G.F. JuradoNov 23, 20255.0Vetco (John Young Pkwy, Kissimmee-FL) has been taking care of our Kylo (Alaskan Klee Kai) since he was a puppy, and he is three-and-a-half years old now! And since we made our little family bigger, his little brother, Soka (Shiba Inu), now goes here as well. We trust the veterinary team in this location, from the front desk to the Vet-Techs, and the Veterinarians! All of them take good care of our pets and give them all the love every time we come. You can tell that each one of them have passion for taking care of animals and we feel safe and comfortable that we are in good hands.
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital in Kissimmee offer?
Vetco Total Care Animal Hospital offers comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and more.
Where is Vetco Total Care Animal Hospital located?
It is located at 3246 N John Young Pkwy, Kissimmee, FL 34741-7549.
What are the operating hours for Vetco Total Care Animal Hospital?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Do I need to make an appointment to visit Vetco Total Care Animal Hospital?
Yes, appointments are required for services at Vetco Total Care Animal Hospital.
Is the Vetco Total Care Animal Hospital accessible for people with disabilities?
The hospital has a wheelchair accessible entrance and restroom, but does not have wheelchair accessible seating.
How can I book an appointment at Vetco Total Care Animal Hospital?
You can book an appointment online using the Petco Vet Booking page or through the Petco mobile app.
What is the main contact number for Vetco Total Care Animal Hospital?
You can reach the hospital by calling +1 407-785-6461.
What pet-related stores are near Vetco Total Care Animal Hospital?
Nearby pet-related stores include Petco, which also offers dog training services, and THRIVE Affordable Vet Care.
Are there places to eat near Vetco Total Care Animal Hospital where I can relax before or after my pet's appointment?
Yes, nearby dining options include J-Petal & Poke for bubble tea, Milk Tea Cafe, Pienezza Pizza for Italian food, Jimmy John's for sandwiches, and Johnny Rockets for American cuisine.
What entertainment options are available near Vetco Total Care Animal Hospital?
Nearby entertainment includes Regal The Loop cinema, The Loop Movie Theater, and The Loop Cinema drive-in theater where you can catch movies after your visit.