Vetco Total Care Animal Hospital

4.4
229 reviews

About

VeterinarianAnimal HospitalPetco
Visit your Kernan Village Vetco Total Care Animal Hospital located at 11900 Atlantic Blvd No.213-218. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.

Details

  • Requires appointmentAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingNot available

Location

Vetco Total Care Animal Hospital
11900 Atlantic Blvd No.213-218, Jacksonville, FL
32225-2920, United States

Hours

Reviews

4.3
220 reviews
5 stars
168
4 stars
16
3 stars
7
2 stars
3
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Competence

Many customers praised the staff for being knowledgeable, friendly, and caring towards their pets.

Customer Service

Several reviews highlighted excellent customer service, with staff being attentive and responsive to both pets and their owners.

Mixed Experiences

While many had positive experiences, some customers reported issues with care quality and communication, leading to dissatisfaction.

Pricing Concerns

A number of reviews mentioned that the services were perceived as expensive compared to other veterinary options.

Facility Issues

Some feedback pointed out concerns about the physical layout and cleanliness of the facility.
  • SC
    Scott Chetock
    Jan 5, 2026
    1.0
    My fiancé and I had gone to this vetco a few months ago regarding our cats luxated hock joint. We had previously went to a VCA to get the procedure done, and VCA mentioned our cat would need regular cast changes, but each change was pricy. We shopped around to other vet clinics cause we were desperate about getting our cat’s leg healed properly. Finally, we chose vetco and they gladly helped us for a few cast changes. After a few weeks of weekly cast changes, one of the main doctors at this practice told us that our cats foot wasn’t healing properly and we might want to consider taking her to an orthopedic specialist to get her leg amputated. We were confused because up until then, it had only been about 2 weeks since her injury, so we knew that she wasn’t gonna be magically healed in just 2 weeks after we were given the timeline of 6 weeks from VCA. The doctor at that vetco said amputations can cost over thousands of dollars, which is what we absolutely don’t have. So they basically left us high and dry and even gave us an ultimatum saying her cast won’t last 5 days, and we would need to book an appointment with the specialist in that 5 day window. So my fiancé and I took matters into our own hands, and decided to heal our cat on our own since vetco abandoned us. We took the cast that they said would only last for 5 days off after a few weeks (we are aware that wasn’t a good idea, but we had no choice) We invested in a hock brace for her foot and fed her supplements for joint support and for her immunity as well. After a few weeks of intense physical therapy, our cat is officially off of the hock brace and is walking, running, and jumping like any normal cat. She is experiencing no discomfort whatsoever, and is happier than ever, as we are too. Long story short, Vetco, please don’t give up on your patients like that. You might think me and my fiancé know nothing because we aren’t licensed veterinarians, but we at least know one thing better than you.. We would NEVER give up on our pet. Therefore, you should NEVER give up on your patients!
  • SG
    Shawn Grey
    Oct 25, 2025
    5.0
    Brought our cat in on appointment and was tended to quickly by friendly staff, little guy was well taken care of. Efficient and didn't push anything unnecessary, well priced
  • KB
    kiki barnett
    Oct 15, 2025
    5.0
    I just wanted to give a quick shoutout to the team at Atlantic! Every time I come, I have an amazing experience. Kelsey is super helpful and professional. Considering she is the first and last interaction we will have, she takes pride in providing excellent customer service that makes it easy to keep coming back. There's another front desk rep who is very personable, professional, and all around amazing. Olivia, you are the best! You're very knowledgeable about your job and I couldn't thank you more!! You always take time to play with my babies, and it means the world to them and me. Thank you both for the awesome job that you do and for showing up for your customers every day! In the famous words of Chase and Sky "Ruff ruff" lol.
  • CM
    Cherie Milner
    Oct 4, 2025
    5.0
    My dog can be a handful and Maeghan was so good with him. I’ve been to the Atlantic Beach location twice and they are always so gentle with my boy Puck.
  • SG
    Shannon Grady
    Sep 14, 2025
    5.0
    I had to have my sweet cat put down yesterday because she was very very sick and the people there were very compassionate and very helpful and the doctor was also very compassionate it was the hard decision that I had to make but I did it so my poor sweet cat didn't have to suffer anymore although I miss her dearly I know that she has crossed that Rainbow Bridge and she's full and happy and healthy again

Frequently Asked Questions About Vetco Total Care Animal Hospital

What types of veterinary services does Vetco Total Care Animal Hospital offer?

Vetco Total Care Animal Hospital provides comprehensive pet care including wellness exams, vaccinations, dental care, and surgeries.

Where is Vetco Total Care Animal Hospital located?

It is located at 11900 Atlantic Blvd No.213-218, Jacksonville, FL 32225-2920.