Business Details
About
Pet StorePet supply storePetco
Visit your Jacksonville Pet Store located at 11900 Atlantic Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,272 reviews
5 stars
785
4 stars
248
3 stars
108
2 stars
36
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their friendliness and helpfulness, others are criticized for rudeness and lack of assistance.
Grooming Issues
Several customers reported poor grooming experiences, including mishandling of pets and dissatisfaction with the results.
Product Availability
Customers frequently noted issues with stock levels and product availability, leading to frustration when items were not found as advertised.
Store Cleanliness
There are complaints about the cleanliness of the store, particularly in restrooms, which detracts from the overall shopping experience.
Fish Quality Concerns
Multiple reviews express dissatisfaction with the health of fish sold, indicating a need for better quality control in the aquatic section.
- MWMelissa wishJan 4, 20265.0Had great deals during christmas, and great customer service especially by Maria she really helped me decide on my products!
- CCCl4ptpDec 31, 20251.0I've visited the store about twice, and both times the fish they sold me were sick and killed my entire fish tank. I don't recommend this place, and they always have fish in quarantine due to illness. They tell me I can ask for a refund, but it's ridiculous. Two fish for $10 or $12 aren't going to cover my entire tank, so I don't recommend anyone buy fish here.
- KLKenny Garcia LanzDec 23, 20251.0No hay a quien preguntarle la chica de caja estaba con una cara de amargada y de paso me cobro dos productos en liquidacion al precio ful. De verdad tendre que seguir yendo por que hay muchos productos pero el personal no esta clasificadi para trabajar con publico
- EHElla HamiltonDec 23, 20255.0I got a new puppy went into Petco for food and potty pads. the customer service was so great, they showed me what food to get for my new puppy. Thank you!!!
- DBDominique BottaDec 20, 20253.0Good service, my fish don’t tend to make it longer than a few weeks (outside the return policy) when my tanks are stable and I perform quarantine
Frequently Asked Questions About Petco
Does the Petco Kernan Village location have a vet hospital?
Yes, Petco Kernan Village has a full-service vet hospital.
Does Petco Kernan Village offer vaccinations?
Yes, Petco Kernan Village provides vaccinations.
Does Petco Kernan Village offer curbside pickup?
Yes, curbside pickup is available at Petco Kernan Village. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Kernan Village Petco?
Hamster and guinea pig prices vary by location. Call your Kernan Village Petco at 9049978441 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Kernan Village sell dogs?
No, Kernan Village Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Kernan Village located?
Petco Kernan Village is located at 11900 Atlantic Blvd No.213-218, Jacksonville, FL 32225-2920.
What are the operating hours of Petco Kernan Village?
Petco Kernan Village is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Kernan Village have veterinary services?
Yes, the location features a full-service vet hospital and provides vaccinations for pets.
Is curbside pickup available at Petco Kernan Village?
Yes, curbside pickup is available for eligible products at Petco Kernan Village.
Does Petco Kernan Village sell dogs or cats?
No, Petco Kernan Village does not sell dogs or cats. However, you can adopt pets through the Petco Love program partnered with local animal welfare organizations.
What types of pets can I find information and supplies for at Petco Kernan Village?
Petco Kernan Village offers pet nutrition, supplies, grooming needs, and services for a variety of animals including fish, reptiles, hamsters, and guinea pigs.
Are there other veterinary and pet services near Petco Kernan Village?
Yes, nearby pet care options include Vetco Vaccination Clinic, Thrive Pet Healthcare, and Vetco Total Care Animal Hospital offering vaccination, training, and veterinary services.
Can I find grooming and training services close to Petco Kernan Village?
Yes, Vetco Vaccination Clinic nearby offers pet grooming and training services, complementing Petco's offerings.
What nearby retail and shopping options are available in the Kernan Village area?
Nearby retail options include Kernan Village shopping center, Walmart, Ross Dress for Less, and GameStop for diverse shopping needs.
Where can I eat or relax near Petco Kernan Village?
Nearby dining and relaxation options include Tropical Smoothie Cafe for fresh smoothies and Leslie's Swimming Pool Supplies for home improvement supplies.