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Petco

4.2
(1300 reviews)

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Jacksonville. Visit your local Petco at 11900 Atlantic Blvd No.213-218 for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Jacksonville Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
11900 Atlantic Blvd No.213-218, Jacksonville, FL
32225-2920, United States

Hours

Reviews

4.2
1,300 reviews
5 stars
802
4 stars
252
3 stars
111
2 stars
36
1 star
99

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and knowledgeable about pet care.

Grooming Issues

Several reviews highlighted poor grooming experiences, including mishandling of pets and unsatisfactory results.

Product Availability

Customers expressed frustration with the availability of products, particularly regarding online orders and stock levels in-store.

Customer Service

Mixed feedback on customer service, with some positive experiences noted, but also significant complaints about unhelpful staff and unresolved issues.

Store Cleanliness

The store was generally reported as clean, contributing to a positive shopping experience.
  • OO
    osbert
    2 days ago
    5.0
    Fully stocked, and staff are very friendly and helpful.
  • CL
    Cielo L
    6 days ago
    1.0
    Imani was so rude and rough with my dog. I’ve never had a bad experience with grooming until today. I had to pick up my dog because he had diarrhea from the stress she put him under. I picked him up and his eyes eye also red from the man handling. My dog is so sweet and gentle to EVERYONE. This lady DOESN’T know how to treat animals and clearly doesn’t enjoy her job. Truly disappointing petco would allow these types of employees to work there ESPECIALLY Handle pets. Worst experience ever.
  • AG
    Anon Greenly
    Feb 10, 2026
    1.0
    Don’t get your fish here. They’re all sick. They will kill your whole tank SO fast. I’ve been back and forth with returning fish to them bc they just keep dying. And they also act like they know stuff about the fish breeds but they don’t. I have three guppies injured and one dead all because some woman there, who claims to have fish herself, said they’d be alright. I’m so tired of replacing fish, safe to say this will be my last return because I will not be buying anymore fish from Petco’s.
  • AS
    Anthony S
    Feb 6, 2026
    3.0
    Good selection of products for both cats and dogs, and as expected, pets are welcome inside, which is always a plus. They also offer an in-house veterinary clinic and a pet grooming service, making it a convenient one-stop shop for pet care. In addition, you can purchase smaller pets such as hamsters, birds, and fish. The main downside is that many of their products are significantly overpriced for what you get.
  • EU
    Elizabeth Umphrey
    Jan 19, 2026
    3.0
    I usually don't have a problem with Petco when we have ordered online, however today was a different story, made an order around 2:00 p.m., finally got confirmation that for some reason they were out of the dry food and the treats and that we would get reimbursed. So my husband went back in there and ordered some different dog food and treats, got a text message that it was ready for pickup along with the canned food we had purchased earlier. We get to the store only to discover that they supposedly are out of all the dry food that we had wanted to buy and they couldn't let us know that. So my husband is in the store as we speak looking for the brand of dry dog food that we buy. Why in the world can't they let you know that it's not in stock before you make the trip. Online it tells you if it's in stock or not, so when you see that it is in stock it ought to be in stock. Somebody is not keeping up with what's on the shelves. We BETTER GET EVERY DIME BACK that we lost due to them not having that particular brand of dog food and size of bag in stock.

Frequently Asked Questions About Petco

Does the Petco Kernan Village location have a vet hospital?

Yes, Petco Kernan Village has a full-service vet hospital.

Does Petco Kernan Village offer vaccinations?

Yes, Petco Kernan Village provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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