Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - San Pablo provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.1
168 reviews
5 stars
116
4 stars
12
3 stars
9
2 stars2
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Care
The staff is consistently described as friendly, caring, and attentive towards pets, with many customers expressing appreciation for their compassion and professionalism.
Service Quality
While many reviews highlight excellent service and thorough care, there are significant complaints about inconsistent service quality and upselling practices.
Wellness Plans
Customers generally find the wellness plans beneficial, noting they save money and provide peace of mind, although some feel pressured into unnecessary services.
Communication Issues
Several reviews mention poor communication regarding treatment plans and costs, leading to frustration and dissatisfaction among customers.
Facility Conditions
Feedback on cleanliness and organization is mixed, with some praising the facility while others report issues with maintenance and waiting times.
- LSLauren ShreeroDec 3, 20255.0Staff are wonderful and great service. Thank you for taking wonderful care of our kitty Pumpkin and are labradoodle LT.
- SDSheilaa DianeeSep 17, 20255.0Entire staff is lovely and very caring towards my animals. Would recommend.
- BFBill FeldmanSep 10, 20255.0The staff is always friendly and always lets you know what they need to do and also lets you know the cost. My seems to really like them and I know when I drop him off for a appointment I know he will be well taken care of
- MCMaria CookSep 6, 20255.0Word can not express how I feel about this place. Everyone is so welcoming, always smiling and very helpful. They answer all your questions from the stuff all the way to the Vets. I love that the doctors are very friendly, always guiding you and keeping you in forms of your fur baby every step of the way. I can never thank them enough for all they do. Thank you! 🙏🏼💕
- SHSue HaynesAug 18, 20255.0Very thorough and caring professionals.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in San Pablo provide?
Banfield Pet Hospital offers preventive care, nutritional advice, parasite control, vaccinations, dental care, spay/neuter services, end of life care, microchipping, and DNA tests.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care. You can call during hospital hours for urgent care advice and referrals, but during non-hours, please contact a local emergency hospital.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage through Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
It's an annual preventive care plan including exams, vaccines, diagnostics, nutrition, and dental care. It automatically renews yearly unless paid in full at enrollment.
How can I pay for an Optimum Wellness Plan at Banfield Pet Hospital?
You can pay monthly via automatic bank or credit card payments to budget care or choose to pay in full.
What types of appointments are available at Banfield Pet Hospital?
Appointments include in-room visits where you stay with your pet, drop-off appointments with phone updates, and virtual visits for those with wellness plans.
What are the operating hours for Banfield Pet Hospital in San Pablo?
Open Monday to Friday from 7:00 AM to 6:00 PM, Saturday 7:00 AM to 5:00 PM, and Sunday 10:00 AM to 17:00 PM, with some holiday closures.
How can nearby places like China Garden or Wasabi be useful when visiting Banfield Pet Hospital?
You can enjoy dining at China Garden (Chinese) or Wasabi (Japanese sushi) before or after your pet's appointment at Banfield nearby on San Pablo Rd South.
What nearby services are available if I need additional pet care or grooming near Banfield Pet Hospital?
Mel’s pet spa, a nearby pet groomer, offers grooming services, making it convenient for comprehensive pet care in the area.
Are there convenient financial services close to Banfield Pet Hospital for pet care expenses?
Yes, Community First Credit Union and Western Union are nearby to assist with banking and money transfer needs.