At Aloha Pet & Bird Hospital, we don't want to feel like your average veterinary hospital in Indian Harbour Beach. In keeping with the "Aloha" Hawaiian spirit Dr. Pepen holds dear to his heart, the atmosphere of our practice is bright and tropical and our entire staff is warm and welcoming. When you bring your pet to our spacious, state-of-the-art veterinary facility in Indian Harbour Beach, your special companion gains access to everything under the sun when it comes to quality veterinary care, including on-site ultrasound and endoscopy, CT scan with fluoroscopy, digital X-ray, advanced laboratory diagnostics, dentistry, surgery, nutrition and behavior counseling, emergency services, and rehabilitation.
Many customers praised the staff for their compassion and attentiveness during difficult times, especially during emergencies and end-of-life situations.
Mixed Experiences
While many reviews highlighted positive experiences, there were also significant complaints regarding misdiagnoses and perceived lack of proper care.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, describing it as high and inconsistent, with some feeling that they were upsold on unnecessary services.
Emergency Services
The clinic was frequently commended for its ability to handle emergencies promptly and effectively, often providing immediate care when other facilities could not.
Staff Professionalism
Feedback on staff professionalism was mixed; while many praised individual staff members, there were complaints about communication issues and perceived unprofessional behavior from some.
JR
Jess Richmond
1 day ago
5.0
My 9 month old kitten literally out of nowhere couldn’t use his back legs at all and he was screaming in pain. Went from being completely fine to almost paralyzed. I’m a single mom. I don’t have any money, but I knew something was wrong and he needed a vet immediately. So I start calling animal hospitals because it’s already midnight. The first 2 I speak to the only thing they give a shit about is money they don’t care that my cat’s dying and screaming in pain because if you’re poor, your animals lives don’t matter. Then I called this place and I asked how much it was and they could hear my baby screaming and they said we’ll figure that out later just get him here. I ended up losing my baby tonight but the compassion and grace that this place showed us was unmatched. They stayed open over an hour past the closing time to take care of him and let us say our goodbyes. It’s not very often you find it a place that actually has empathy that out weighs greed, but thank God, we found you guys! Thank all of you for what you did for us tonight & for taking our babies pain away
LF
Lemur Femur
5 days ago
1.0
I went for an appointment at 4:30 PM. The only reason I chose Aloha over the Emergency Vet on Eau Gallie is because Aloha could offer me a set appointment and my cat was in a lot of pain so I didn't want her to have to sit in the waiting room scared. 2 1/2 hours later I was still not seen and had to create a fuss to get seen. The wait at the other clinic was one hour. My cat had an abscess near her tail and was in a ton of pain. Dr. Smith glanced at the abscess for maybe two seconds and said the abscess had already started draining on its own so therefore it didn't need to be lanced nor cleaned. She did not bother to clean the wound or anything. She sent me home with pain meds and antibiotics. Well, the next day my cats wound was much worse than it was before I brought her in there and at that point, it really did start to drain. My poor baby was dripping disgusting foul smelling pus and blood all over my house and she could barely stand because she was in so much pain. I called the Emergency Vet on EAU GALLIE and they were more helpful than Aloha staff. They recommended cleaning the area. I cleaned the wound myself with a mix of saline solution and betadine, which the doctor at Aloha advised me not to do, and after that my cat was much more comfortable because her wound was actually flushed out. I am not a medical professional, but luckily a lot of people in my family are and they advised me to clean the wound unlike Aloha. I am a local and based upon friends and neighbors and family members that have gone there in the past four or five years, this place has massively gone downhill. They can't decide if they are an emergency vet or a regular vet and you really can't be both. Their veterinary care is subpar and there's no way I would ever take my animal here ever again. Once I brought my cat for stomach issues and they wanted to do a colonoscopy, endoscopy, ultrasound, and a biopsy all in the same visit. I went to the other Dr. Smith who is an internal medicine specialist at the Rockledge Emergency Vet and he said he would not do anything more than an ultrasound and food trials before he had more information. This hospital is so extra and they charge you for things you don't need and the vets don't have the knowledge that they should. It sucks because I adopted one of my cats from aloha and he's a great kitty, but I am not comfortable trusting them with my animals. Never again. The fourth picture is finally when her wound was cleaned by myself and there are two pockets that the infection came out of. Sorry about the gross poop picture, but she has explosive diarrhea I'm assuming from the antibiotics. nobody from Aloha has called to check on my pet.
DW
Daryl Wattenbarger
Dec 24, 2025
5.0
Patrick Thomas DVM is a super good veterinarian. He’s thorough and compassionate and explains the best options 👍👍👍👍👍
DL
David Lieberman
Dec 23, 2025
5.0
Our go-to for emergency care for both of our dogs, and they calm the storm every time with attentive care. Everyone — from the receptionists to the techs to the vets themselves — is friendly and welcoming, and the service is top-notch.
AB
Alayna Bays
Dec 5, 2025
5.0
I've heard mixed reviews about this place but when I needed an emergency vet for my cat who was in critical condition due to urinary problems, Aloha stepped up to the plate. Their staff was quick to help, knowledgeable, and compassionate. I was nervous about what emergency medical attention would cost but it was actually not as bad as I expected. Hopefully I will not need emergency vet services in the future but if I ever do, I know where to turn!
Frequently Asked Questions About Aloha Pet and Bird Hospital
What veterinary services does Aloha Pet and Bird Hospital offer?
Aloha Pet and Bird Hospital provides a wide range of veterinary services including on-site ultrasound and endoscopy, CT scan with fluoroscopy, digital X-ray, advanced laboratory diagnostics, dentistry, surgery, nutrition and behavior counseling, emergency services, and rehabilitation.
What are the operating hours of Aloha Pet and Bird Hospital?
Aloha Pet and Bird Hospital is open every day of the week from 6:00 AM to 11:59 PM.
Where is Aloha Pet and Bird Hospital located?
The hospital is located at 968 E Eau Gallie Blvd, Indian Harbour Beach, FL 32937, USA.
How can I contact Aloha Pet and Bird Hospital?
You can contact them by phone at +1 321-777-6444 or email at mail@alohavet.com.
What payment methods are accepted at Aloha Pet and Bird Hospital?
They accept American Express, Cash, Financing options, Mastercard, and Visa.
Can I take a virtual tour of Aloha Pet and Bird Hospital?
Yes, a virtual tour is available on their website. You can click the featured message link to access it.
What nearby restaurants can I visit before or after my appointment at Aloha Pet and Bird Hospital?
Nearby dining options include ThaiThai Bistro & Sushi Bar, Melo's Ristorante Italiano, Texas Roadhouse, Straight Outta Philly 'Down The Shore', Sumo Japanese Restaurant, and Boston House of Pizza.
Are there supermarkets and shopping areas near Aloha Pet and Bird Hospital?
Yes, ALDI and Winn Dixie supermarkets, as well as Indian Harbour Beach shopping areas, are conveniently close to the hospital.
What are some nearby places for home improvement and decor near Aloha Pet and Bird Hospital?
You can visit Island Inspiration for home improvement and Casual 2 Coastal Decor for furniture and decor needs nearby.
Are there any nearby emergency medical facilities to Aloha Pet and Bird Hospital?
Yes, Space Coast Urgent Care is nearby for emergency and family medical services, which may be helpful for pet owners' personal healthcare needs.