Whether you’ve got a brand new cat or an older dog who has lived with your family for a while, the veterinary team at Banfield Pet Hospital provides the pet wellness services you need in Hollywood, FL. Proudly serving Hollywood as well as the nearby areas of Royal Poinciana, Liberia, Dania Beach, and beyond, you’ll find our Hollywood veterinary clinic near the corner of Sheridan Street and South Federal Highway.
Customer experiences with staff vary widely, with some praising their friendliness and care, while others report rudeness and unprofessional behavior, particularly at the front desk.
Communication Issues
Many customers expressed frustration with poor communication regarding appointment scheduling, wait times, and follow-up care.
Quality of Care
While some reviews highlight excellent veterinary care and successful treatments, others raise concerns about misdiagnoses and a perceived focus on profit over pet health.
Cleanliness and Environment
Several customers noted issues with cleanliness and the overall environment of the clinic, contrasting with positive mentions of a welcoming atmosphere from some staff.
NS
Nicole Spicer
6 days ago
5.0
SAVED MY DOG!
Truly great service
BB
Bar Barella
Feb 5, 2026
1.0
The place is very smelly and dirty . A young girl ( who had flue and was sneezing) wrote down my information and asked me what is the reason I brought my dog in . An hour later she told me that the bill will be 299 dollars . The doctor never even take a look at my dog and they didn't even run a test but wanted to order 4 kind of medication . They just want to sell medicine they don’t care about animals .
PS
Phillip Scaglione
Jan 26, 2026
5.0
Thank you Dr Salinas and the entire staff for taking care of my dog's aggressive eye ulcer. You saved his eye, I could not be more grateful and would recommend your location to everyone.
GF
Gabriella Flores
Jan 23, 2026
1.0
We brought our cat in for an appointment and were later told he could not be treated because he was uncooperative, which we completely understood. We were instructed to purchase and administer a sedative the night before and again two hours prior to the rescheduled appointment, which we did exactly as directed.
Our appointment was at 9:30 AM. By early afternoon, after hearing nothing, I called to check in and was told that he was likely fine since there were no signs of distress. However, at 4:00 PM we received a call stating that he still had not been treated and that we would need to reschedule again.
This was extremely frustrating. The clinic was aware ahead of time that our cat was a difficult patient and required sedation, yet no attempt was made to treat him until the end of the day. If this was a known concern, he should have been scheduled earlier or a clear plan should have been in place. The lack of communication and wasted time was unacceptable, especially after following all instructions and paying for additional medication.
We understand animals can be challenging, but this situation reflects poor scheduling and communication rather than the behavior of our pet
MA
Many ArmedMachine
Jan 2, 2026
1.0
Cancelled my appointment day before, telling me “we’re triple booked.” Then why was I even able to make the appointment to begin with? Waited till last minute to tell me, I told her it’s a dental issue for a cat and he’s not looking good, she tells me “try another banfield, see if they’ll fit you in.” WELL I MADE AN APPOINTMENT AT THIS ONE. They don’t care about animals here.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Hollywood provide?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
Does Banfield Pet Hospital provide emergency care services?
Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
What are the operating hours of Banfield Pet Hospital in Hollywood?
Banfield is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM, with some holiday closures.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or mobile apps available on Apple and Android devices.
What is an Optimum Wellness Plan offered by Banfield?
An Optimum Wellness Plan provides annual preventive care including exams, vaccines, dental care, nutrition consultations, and early diagnostics, with automatic renewal every 12 months.
Can I get veterinary advice remotely through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote pet care advice via Vet Chat™ through the Banfield app.
Are appointments required to visit Banfield Pet Hospital?
Yes, Banfield requires appointments for veterinary visits to provide the best care for your pet.
What nearby dining options are available close to Banfield Pet Hospital?
Nearby dining options include Chipotle Mexican Grill, Pollo Tropical, Burger King, and Starbucks, great for grabbing a meal or coffee before or after your visit.
What medical facilities are near Banfield Pet Hospital for additional health services?
Nearby medical facilities include AMCA Medical Center, Paulo Memorial Urgent Care, and Memorial Urgent Care Center Hollywood for human health needs.
What local services near Banfield Pet Hospital could be useful during my visit?
Nearby services include Great Clips for haircuts, The UPS Store 6502 for shipping and printing needs, and local law offices such as Florida Advocates and the Law Office of Carlos D. Cabrera.
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