Update: Was able to contact the store and speak directly to the trainer, who apologized many times again. We came to an arrangement about classes. So ultimately satisfied and updating my star ranking. Everyone has been very nice and apologetic about the issues.
Frustrating. Went in to the store to register for a puppy training class (part of a training package) as the online version didn't work, and they honored the coupon which was the best part of all the interactions thus far. We arranged our work schedules around the classes and showed up on class day and no one was there. The associates all looked as confused as us and apologized. It took 20 minutes after class should have begun to be told it had been canceled. The supervisor apologized but couldn't do anything, and said the trainer would reach out to contact us. The staff were polite and nice, and tried to handle the situation as best they could.
The trainer did text - she apologized repeatedly and offered that she had alternative classes with older dogs on Sunday and Friday. She promised to call on Friday to make arrangements. We had to replan and work around our work schedules to attend Friday. This morning (Friday) I texted her at 8:45 AM to confirm what time class started as it wasn't on the website anymore, then again at 2:45 PM with no answer either time and no phone call.
Still waiting to be contacted. Hope I can revise this review with a positive update.
CM
Celesta Martins
Mar 11, 2023
5.0
Placed an online order and picked it up inside the store they had a good selection of supplies small pets and a tank full of turtles. Sales staff was extremely helpful no shortage of offers to assist. Highly recommend
AC
Alyssa Cummings
Apr 28, 2020
1.0
This place does not have it together. I purchased a ferret from Petco and had her for 2 days and realized that my daughter was having reoccurring allergic reactions to her. I Called ahead To see what their return policies were. A male figure told me that as long as I had the receipt, I could bring her back. So I brought her in today and 2 females were telling me that he basically didn't know what he was talking about because there is an order of 10 ferrets coming in at some point and they don't know when. So they couldn't take her and now I am stuck rushing to figure out what to do with her before my daughter gets home so she is not continuing to be miserable.
Frequently Asked Questions About Petco Dog Training
How much are adult dog training classes at Petco Gainesville?
Individual 6-week long classes are available at $149 each. Petco also offers several package options like our Dog Training Essentials package for $249 which consists of 12 weeks of classes. Complete Packages are also available for $379 which include three classes.
How much do puppy training classes at Petco Gainesville cost?
Our $249 Puppy Training essentials package covers all the puppy training basics with 12-weeks of Puppy Level 1 and Puppy Level 2 training. Alternatively, our 6-week long Puppy Level 1 and 2 classes can be bought individually for $149 each.
How long are Petco Gainesville dog training classes?
Training classes are typically 6 weeks long, meeting for one hour the same time every week for 6 consecutive weeks.
Does Petco Gainesville potty train dogs?
Our puppy classes address potty training, chewing, teething, digging, and more.
What should I bring to dog training at Petco Gainesville?
A current copy of your dog's vaccination records, a 6 foot nylon or leather leash, a collar or harness, training treats and a treat pouch, and cleanup bags.
What types of dog training classes does Petco Gainesville offer and how much do they cost?
Petco Gainesville offers individual 6-week adult dog training classes for $149 each, a 12-week Dog Training Essentials package for $249, and Complete Packages including three classes for $379.
How much do puppy training classes at Petco Gainesville cost?
Puppy Training Essentials package for 12 weeks costs $249. Alternatively, individual 6-week Puppy Level 1 and Puppy Level 2 classes are $149 each.
How long are the dog training classes at Petco Gainesville?
Training classes typically last 6 weeks, with one hour sessions held at the same time weekly for consecutive weeks.
Does Petco Gainesville provide potty training for dogs?
Yes, their puppy classes cover potty training along with addressing chewing, teething, and digging behaviors.
What should I bring to a dog training class at Petco Gainesville?
Bring your dog's current vaccination records, a 6-foot nylon or leather leash, collar or harness, training treats with a pouch, and cleanup bags.
What are the operating hours for Petco Dog Training in Gainesville?
Open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 7:00 PM.
Where is Petco Dog Training located in Gainesville?
It is located at 6869 W Newberry Rd, Gainesville, FL 32605-4314.
What nearby places can I visit before or after a training session at Petco Gainesville?
You can visit the Vetco Vaccination Clinic for pet health needs, Petco pet store and grooming services, or relax at Gator Cinemas nearby.
Can I combine a visit to Petco Dog Training with other shopping or services nearby?
Yes, nearby options include Office Depot for business supplies, Bed Bath & Beyond for home goods, and several beauty salons like Debra C Lewis Salon and Fantastic Sams.
Are there any health-related services close to Petco Dog Training?
Yes, OneBlood blood and plasma donation center and Super Optical Express optometrist are conveniently located nearby.