Brand Certified
Banfield Pet Hospital
3.9(318 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
3736 SW Archer Rd, Gainesville, FL
32608, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(352) 377-3769
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Gainesville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.9
318 reviews
5 stars
198
4 stars
25
3 stars
13
2 stars
14
1 star
68
What are people saying?
AI-generated from recent customer reviews
Staff Compassion
Many customers praised the staff for their kindness, empathy, and understanding during difficult times, especially when dealing with end-of-life decisions for their pets.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including long wait times, miscommunication, and unprofessional behavior from staff.
Concerns Over Pricing
Customers expressed dissatisfaction with the pricing structure, particularly regarding the wellness plans, which some felt were misleading or not worth the cost.
Mixed Quality of Care
While some customers reported positive experiences with veterinary care, others raised serious concerns about misdiagnoses, lack of thorough examinations, and overall care quality.
- MWMelissa WildeFeb 21, 20265.0The love and understanding of the staff at this location was immensely appreciated. We had to make a very hard end of life decision and they walked us through every step and allowed us the time we needed to love on our Lizzy P. They allowed us to share stories about her and shared with us about their own 4 legged babies. The love was evident and for each of them I am eternally thankful. We can never thank you enough for caring for us at such a difficult time. From our small cold and wet rescue puppy to our old girl. We’ll love you forever P Dog 💖🪽💖 Rest easy Liz.
- SGSusan GFeb 17, 20265.0Always a good experience.
- NMNatasha MalikFeb 14, 20265.0I love it here MY vet is super informative helpful n a true dog whisperer
- CMCaroline MillerJan 21, 20265.0Awesome team and I love there wellness plan they did great with my dixie!!!!!
- BCBrandon CruzJan 11, 20261.0Terrible service lied to me about the price and forced me to pay. Extremely overpriced and will add unnecessary tests without telling you. SCAMMERS! Do not go here if you value your time, money, and pets.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Gainesville?
Banfield Pet Hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 17:00 PM. They are closed on major holidays.
Does Banfield Pet Hospital offer emergency care?
No, Banfield Pet Hospital does not provide emergency care. However, during hospital hours, you can call for urgent care advice and referrals to emergency hospitals or specialty providers.
Can I receive veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans® can get remote general pet care advice and triage support 24/7 through Vet Chat™ available in the Banfield app.
What preventive care services are available at Banfield Pet Hospital?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan includes annual head-to-tail exams, vaccines, early screening diagnostics, nutrition and dental consultations, and more. It is a preventive care plan, not insurance.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or app, or by calling their main phone number at +1 352-377-3769.
What nearby pet services are available around Banfield Pet Hospital?
PetSmart and Gainesville Rabbit Rescue are nearby pet-related services. Customers can visit PetSmart for pet supplies and Gainesville Rabbit Rescue for local animal shelter services before or after their visit to Banfield.
Are there shopping centers near Banfield Pet Hospital where I can shop or dine?
Yes, Butler Plaza Central shopping center, along with stores like Tuesday Morning and Ross Dress for Less, are nearby and offer shopping and dining options to visitors.
Where can I find electronics and IT services near Banfield Pet Hospital?
Best Buy and Geek Squad are nearby locations where customers can access electronics, computer products, and IT repair services conveniently before or after visiting Banfield.
What is the address of Banfield Pet Hospital in Gainesville?
Banfield Pet Hospital is located at 3736 SW Archer Rd, Gainesville, FL 32608, USA.
Brand Certified Facts from Banfield Pet Hospital
Banfield Pet Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: